pre 1 meseca
Thank you.
I will try that.
I'll let you know.
Regards.
Svein.
Verifikacija Bruce Bet (strana 5)
pre 1 meseca
Of course, if you have problems, just say so and send screenshots and we'll try to find out where the issue is. 🙂
pre 1 meseca
The complaint went through after I deleted my search history.
Thank you for your help. 😀
Regards.
Svein.
2
pre 1 meseca
I was not able to send all the screenshots.
If you don't mind, I could send the screenshots to you?
Regards.
Svein.
pre 1 meseca
Do not worry about sending them, whenever our complaint team will need some more screenshots, or any other documentation, they will guide you how to do it.👌 Now they need some more information from you, regarding your case. Just follow this link 👈 , please, to answer those questions.🙂
pre 1 meseca
Thank you 😊
I was sent to centers for gambling addiction.
Is this correct?
pre 1 meseca
What do you mean? Who sent you there? I think Romi meant for you to update your complaint and answer Veronica's questions so that she can move on in your case.
Would that have been possible ?
Just click on this link and give Veronica more information. 🙂
pre 1 meseca
Nažalost, imao sam loša iskustva sa isplatama na Bruce Bet. U početku, kada sam samo vratio svoj novac, povlačenje je išlo glatko. Kada sam sa 20 evra osvojio 1200 evra, trebalo je vremena. Pošto sam se preselio, imam novu adresu, prijavio sam je i još uvek se menja. Za to vreme sam u više navrata imao zahteve za verifikaciju pa odbijane, pa sve iznova dok se nije pokazalo da prvo treba da promenim adresu, a zatim da se verifikujem. Zatražio sam povlačenje i izmenu 16. marta 2024, ali ništa se nije dogodilo. Služba za korisnike uvek kaže da treba da sačekam e-poštu. Veoma je tužno što se to dešava ako slučajno pobedite.
Automatski prevedeno:
pre 1 meseca
Hi, for a start, I would say it was a good move that you opened a complaint if I am honest. It's quite a long time to withdraw.
As far as verification is concerned, have you managed to comply and change your address or still not ? No email or anything from the casino ?
Of course, our team will try to help you with your complaint and since Tomas has already answered you, you can reply to his questions as well.
I hope this will be resolved as soon as possible.
1
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