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I can't withdraw money do you know why? while I didn't have this issue before, this started a week ago, thank you very much

Δεν μπορώ να κάνω ανάληψη χρημάτων μήπως γνωρίζετε το λόγο; ενώ παλιότερα δεν είχα τέτοιο θέμα αυτό ξεκίνησε εδώ και μια εβδομάδα ευχαριστώ πολύ

How do I identify data?

Πως θα κάνω ταυτοποίηση στοιχείων

Hello.

I don't. You know, it's hard to respond to you when you failed to name the casino. Naming the casino is always a good start. Additionally, describe the problem with all relevant details, please. Hopefully, we'll come across an explanation or advise.

I'm sorry, I could use a further explanation since I don't understand the question - it seems.

Is it about passing the verification by chance? 🤔

Casino is casinoin and the problem continues

Το καζίνο είναι το casinoin και το πρόβλημα συνεχίζεται

They take the deposit but they don't give the withdrawal, why do they do this?

Την κατάθεση την παίρνουν αλλά την ανάληψη δεν την δίνουν γιατί το κάνουν αυτό;

We don't have any change, they take the deposit, while they don't do the withdrawal, I'm waiting for an answer, thank you

Δεν έχουμε κάποια αλλαγή την κατάθεση την παίρνουν ενώ την ανάληψη δεν την κάνουν περιμένω απάντηση ευχαριστώ

You didn't answer me or do anything because the problem continues thanks

Δεν μου απαντήσατε ούτε κάνατε και κάτι γιατί το πρόβλημα συνεχίζεται ευχαριστώ

Could you kindly explain what makes you think the casino won't give you the money? Describe the situation from the beginning, please.

Let's say you deposited and played - any bonus was taken? Then you submitted the withdrawal? So, what happened next?

My winnings are from a deposit I made and won the money. This has been going on for two weeks

Τα κέρδη μου είναι από κατάθεση που έκανα και κέρδισα τα χρήματα.Αυτο γίνεται εδώ και δύο εβδομάδες

What about the verification? Would be better if you answer all questions at once to spare you the waiting. 🙂

Normally, you must pass the account verification first to get the winnings. Have you passed it, please?

Are you in touch with the casino? Have you been given any explanation?

No explanation nor have they asked me for verification thanks

Καμία εξήγηση ούτε μου έχουν ζητήσει επαλήθευση ευχαριστώ

Ok, I feel I can't help you further, it would be best to submit a complaint for now.

Kindly use this link to create one, explain the current events in full - the information provided, the better. After that, the complaint will be reviewed and evaluated in order to provide help to you.

Does it sound good? 🙂

Sounds good but nothing will happen I'm sure thanks

Καλό ακούγεται αλλά δεν θα γίνει τίποτα είμαι σίγουρη ευχαριστώ

Ok. In case you change your mind, we're here. 🙏