Rečeno je da je razlog kašnjenja problem sa sistemom plaćanja, a sistem je rekao da će mi poslati e-poštu čim dobije odgovor iz kazina.
Platni sistem kaže da će biti potrebno do 7 dana za odgovor, ali nema objašnjenja zašto bi to trajalo 7 dana.
Iako je nekoliko povlačenja izvršeno najkasnije u roku od 24 sata, ovo nisam dobio već 5 dana.
Moj nalog je trenutno u normalnom statusu.
Dear user, I feel we have a bit of confusion here. Let me help you out clarify a few things:
We are not casino support, and we are not casino employees. Thus, it's impossible for us to check anyone's casino profile or gaming history. It would be, however, pretty strange if the casino would allow a private company access to its system, don't you think? Hence, have no relation to 1win support.
So, let's start with basics, please. None of the forum administrators know what you know regarding your issue, so please take some time to explain full details if you are interested if further discussion. Is that ok for you?
Rečeno je da je razlog kašnjenja problem sa sistemom plaćanja, a sistem je rekao da će mi poslati e-poštu čim dobije odgovor iz kazina.
Platni sistem kaže da će biti potrebno do 7 dana za odgovor, ali nema objašnjenja zašto bi to trajalo 7 dana.
Iako je nekoliko povlačenja izvršeno najkasnije u roku od 24 sata, ovo nisam dobio već 5 dana.
Moj nalog je trenutno u normalnom statusu.
To me, if I may, it makes sense the casinos, or its payment provider needs some time to fix ther problem. If you aready know your withdrawal is delayd due to payment system error, I would expect casino to update once the situation has been resolved. Under such circumstances, I imagine they have little to add until something changes.
Please clarify what you mean by "your account is in normal status"? For example, I assume that it is available without any limitations.
As you can see in the review, this casino is committing a big scam to Koreans.
They only receive a deposit.
Hi!
what review do you have in mind, please? I just spotted your complaint,, which is available to all right here 👈👈
It says "the withdrawal has been delayed for a month." I imagine it must be extremely exhausting. So, in order to help you the best way possible, please respond to the complaint once you're ready. The initial phase always consists of gathering all relevant information; hence, it could not be done without you. 🙏
We will be happy to read your ideas and feedback on the forum as well.
My withdrawal has been delayed for over 70 days to be exact. I can access to my account and I can play deposit and games, but no casino employees reply to my email.
This company looks like all of its employees have run away already
That's unbelivable! Well, we are so happy you found this forum and lodged the complaint. In the best manner I'm capable of, the casino should be ready to provide a very good explanation. Honestly, such a delay combined with complete ignoration is most likely very hard to justify. Let's see what comes next. At least you have our full attention here; don't worry.
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