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Alienbet Casino - opšta diskusija (strana 2)

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pre 7 meseci

Good to know.. limit withdraw of €1.000 euro a day. That’s ridiculous, but true. My withdraw cancelled over and over so hit the chat and ask about it…


they told me €1.000 a day 😆

Notadonkey
pre 7 meseci

Hi yes it's as you say €1000 per day. 

As for the withdrawal, I saw that you have already managed to file a complaint about this problem. However, has the casino commented on why your withdrawal still ends up cancelled?

Anyway, we'll have to wait and see where your complaint goes from here. If you have anything new, don't hesitate to let us know. I'll be waiting.

pre 7 meseci

They close my account after i make a complain on this forum. Not welcome anymore and my ip is blocked or something.


also asking to close my account on 16 sept without any response.. so kept depositing. Lost a lot again.. I don’t know why they has just a high rate on casinoguru. Withdraw is low and ridiculous, reviews online are shit and you read all the same.. nobody get a response by email.


they promise a answer in 12 hours. I didn’t recieve any answer since I ask to close my account during gambling issues.. the casino deserve a lower rate in my opinion.


ill give it up and report them to the kansspelautoriteiten (KSA) for running illegal on the Dutch market. file

Notadonkey
pre 7 meseci

So it's pretty sad and not right in my opinion that they suddenly closed your account. 

As for the reply, from what I've seen in this thread, you're not the only one who didn't get one, which is not normal I'd say. 

Well, let's see where Tomas goes with your complaint, but I hope he can help you. 

Regarding the KSA report- have you filed a complaint there as well ? If you make progress can you let us know how it goes ? Fingers crossed. 🤞🤞

pre 7 meseci

Dobio sam odgovor od KSA na holandskom, tako da morate da ga prevedete. Oni će raditi na tome... samo se čeka sledeća godina. Ali sam 100% siguran da će Vodolija ograničena gde igra alienbet imati ogromnu kaznu.


Ir/Madam,

Primili smo Vašu e-poštu u dobrom redu.

U nastavku je objašnjenje šta će Uprava za igre na sreću (Ksa) uraditi sa vašim izveštajem.

obaveštenja

Vaš izveštaj je važan za Ksa. KSA registruje i analizira izveštaje o tržištu igara na sreću, a ako KSA utvrdi da je učinjen prekršaj, može preduzeti mere protiv prekršioca. Za više informacija pogledajte veb lokaciju .

Konačno

Nećete dobiti pojedinačne povratne informacije o vašoj žalbi ili prijavi. KSA takođe ne daje izjave o tekućim ili planiranim istragama.


Iskreno Vaš,

Javno informisanje

……………………………………………………………………………………………………………………………………..

Odeljenje za komunikacije i strategiju

Gaming Authoriti

Anna van Buerenplein 45A, 2595 DA Hag

PO Bok 298, 2501 CG Hag

T 070 302 1300

F 070 302 1399

E _KSKSKSKSKS_0@email.kkkkk

V http: //vvv.kansspelautoriteit.nl

Automatski prevedeno:
Notadonkey
pre 7 meseci

Well, I see you didn't wait for anything and took everything into your own hands. It's just a pity that the case will have to wait until next year, I'm a bit sorry about that. Anyway, thank you for sharing this with us. 

However, Tomas also replied to your complaint, so it would be good if you answered his questions here so he could move on. 

Well, I'm very curious to see how this all turns out in the end. If you have any more news don't hesitate to let us know. We will be glad for any additional information. 

pre 7 meseci

Idem u ponedeljak bez greške da uzmem sve otiske razgovora jer sam deponovao 35, dobio sam 35 kao bonus i ne mogu da ga podignem, pitaj me da se kladim na 2450, to je ludo, ja ne čak imam i taj iznos i da stvar bude gora, ne vraćaju novac, ja ću da tužim za male sporove i ustaću. na forumima za igre koji imaju

Automatski prevedeno:
sandrobeker28
pre 7 meseci

Hi, since you took the bonus, did you meet the wagering requirements ? It is possible that the amount of 2450 is the sum you still need to wager to meet the full bonus. Can you try asking the casino if this is the case and let us know ? 

pre 6 meseci

Nisu mi platili i zatvorili su mi račun, zadržali novac koji sam uplatio sa piksa i blokirali su me, ne igraj u ovom kazinu, opljačkan sam. file


Automatski prevedeno:
alessandra80oliveira
pre 6 meseci

Hello.

I'm sorry to hear that. To find more details, I browsed your complaint briefly, but I could use a hint.

Do you know why your account was blocked in the first place?

Since the complaint also refers to a missing deposit and probably also to a missing withdrawal, I feel this question is truly important.

For anyone who wishes to learn more details, the complaint is here.

Well, I'll wait for your kind reply.

Radka
pre 6 meseci

It’s ridiculous you delete my honest review about Velobet. Maybe better for guests to switch to some other platform if people are not allowed to write a honest reviews

Notadonkey
pre 6 meseci

I ja sam ga deponovao i oni su nestali sa mojim novcem

Automatski prevedeno:
pre 6 meseci

It’s ridiculous you delete my honest review about Velobet. Maybe better for guests to switch to some other platform if people are not allowed to write a honest reviews

pre 6 meseci

Hello,

To provide a full picture, it would be cool to mention the explanation given.

May I assist you with that?

"Hello, and thank you for your experience. We believe that the first verification can be complicated for several reasons, due to which the associated withdrawal might take longer to proceed. Kindly give it a few days, then come back and submit a new review containing further information

Thank you for your understanding."

Have you noted that I asked you to submit a new one after you waited a reasonable amount of time?

At this point, it's not about you and your experience; this is about being fair.

Ažurirano od strane autora pre 6 meseci
pre 2 meseci

Zdravo, imam isplatu na čekanju skoro 2 nedelje na AliensBet platformi.

Možete li, molim vas, osloboditi moje povlačenje? Uložio sam novac koji nisam trebao jer sam mislio da je to pouzdana platforma, ali očigledno nije.

Imam bebu, i ovaj novac bi mnogo pomogao, jer mu stvari ponestaju.

Hvala vam puno unapred.

Automatski prevedeno:
DaianeSilvaM
pre 1 meseca

Hello, I don't think that's quite how it's going to work. If you need the money, it's best not to play in the casinos, that's probably what I would recommend right off the bat.

Regarding your withdrawal, is there a reason why you have not been able to withdraw for almost 2 weeks ? We give casinos exactly 14 days to resolve the withdrawal issue. Additionally, do you have a verified casino account ? 

Let me know where you stand. 

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