Bankonbet Casino - opšta diskusija (strana 2)

Do not worry about it at all. Have you got any update regarding this, by any chance?

Every day they are saying it is going to be in your account ...

Lately they said it should happen friday 05 April 24.

Ok, keep us updated, please.

The credit it back again today . Same reason .

So I'm sorry if the same thing happened again and you didn't get the money. But didn't you try to ask if there would be an alternative payment method and try some other one ? Or have you contacted the bank to see if they have any problems ? 

Anyway, since you have an open complaint, our team will try to help you in your situation and I firmly believe that you will get the money as soon as possible. If anything changes, let us know.

Hello team.

Well I contacted them, unfortunally there is no alternative way as they clearly advise in their reply to keep the say payment method of the deposit also besides bank transfert there a lot of crypto currency methods that I don't use and withdrawal to your credit card which obviously not my case. I paid with debit card from my bank account and their payment provider accepted it immediately 4 times. This what also frustrated me and I really don't know what's happening with them if they are bluffing or what as I read a lot reviews in the internet and seems to be their method of getting money from players iam really confused.

By the way today I did again the same withdrawal request and I will keep you all updated and let's see .

Thx again for your support ❤❤

Hello and thank you for the update. I reckon that if you used the bank transfer for the deposit, you should be able to use it to withdraw the money as well, or the casino should give you some other option, which is available to you, actually.🤷‍♀️

Please do not get into any conclusions, and try to be patient, so our team can work on your case and find a solution to this issue. Have you sent the information Veronika asked for in your complaint yet? Please do so, and hopefully she will be able to help you out. Keep us updated here, for sure.