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Betflare Casino - opšta diskusija

pre 1 meseca od Radka
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702 pregleda 20 odgovora |
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pre 1 meseca
Ako želite da diskutujete bilo šta vezano za Betflare Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
pre 1 meseca

file

Hej. Ovo je prvi put da se susrećem sa nečim ovakvim. Da li je to normalno i da li je neko imao informacije o tome? Kako to funkcioniše?

Automatski prevedeno:
pre 1 meseca

It is nothing unusual that sometimes the casino will do this. It happens whenever a game provider needs to check if everything was okay regarding your gameplay.

Unfortunately, there is no exact timeframe for this because every case is individual, and they need to investigate it.

I hope that it won't last long, so please keep us updated regarding the checks. And if you need our help, we're here for you.

May I ask at which casino you experienced this, please?


Post od Moniqa je obrisan
Moniqa
pre 1 meseca

Hello.

Thank you for getting back to us. I believe the time frame the casino provided is quite generous, if not optimistic. I would certainly try to accept the current situation. You cannot take any action until the investigation concludes, so maintain your composure and avoid becoming stressed. 🙏

Make sure to let us know how it went, please! We want to ensure that everything was conducted fairly and impartially.

pre 3 nedelja


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Detalji ovde:

https://casinoguru-ch.com/de/forum/casinos/stelario-casino---generelle-diskussion/4#post-152026

Automatski prevedeno:
Radka
pre 1 nedelje

Posle dve nedelje, pisali su da je sve u redu. Od tada se ništa slično nije ponovilo.

hvala i srdačan pozdrav

Automatski prevedeno:
Moniqa
pre 1 nedelje

Thank you for this update; it is nice to hear that.

pre 1 nedelje

Imam nalog u ovom kazinu, igram dugo, dostigao sam 11. nivo VIP koji mi daje 25 evra za rođendan koji sam dobio normalno, bez depozita, a za novu godinu 25 evra . Kontaktirao sam čet i piše da za mene nema bonusa bez depozita, ovo nije tačno, želim pomoć od gurua jer na računu jasno piše iznos i kada ga dobijem, hvala vam puno. file

Automatski prevedeno:
kaggeletos21
pre 1 nedelje

Hello,

Even though I imagine the bonus is an important part of your casino experience, I'm not convinced we are in a position to request a bonus for you. Did I perhaps overlook anything? Kindly let me know.


pre 1 nedelje

Hvala što ste mi odgovorili, bonus je važan, jeste, ali mi govori da nemam pravo na njega - to je nagrada što sam napravio promet, nezakonito je pod uslovima kada kazino ima VIP program ako ja Ne varam se - kontaktirao sam VIP odeljenje putem mejla, nisu mi odgovorili, verujem da mi možete pomoći ako razumete šta tačno govorim.

Automatski prevedeno:
kaggeletos21
pre 1 nedelje

To tell you the truth, it is completely up to the casino whether they give a bonus to their players, to whom, and when. It is out of our hands, and we are not able to influence their decision in any way.

Maybe try to contact them again? 🤔

pre 1 nedelje

Hvala vam puno, razumem, morao sam da igram da bih dobio novogodišnji bonus, nisu mi rekli, ali čim sam napravio depozit, dali su mi 25 evra, morao sam da igram više od 3 meseca , u svakom slučaju, hvala vam puno

Automatski prevedeno:
kaggeletos21
pre 1 nedelje

Yes, sometimes it is necessary to make deposits among the bonuses otherwise the casino usually does not provide them to the players. But as long as everything is in order and solved, then I am happy.

If you have any other experience don't hesitate to share.

pre 6 dana

Zdravo, imao sam čudno iskustvo. Igrao sam 1.12.2025. sa bonusom od 200/100. Položio sam 50 evra. Igrao sam nekoliko sati. Ostvario sam dve dobre pobede od preko 200 evra. Ali shvatio sam da kada sam napustio igru, novac je bio malo na mom računu. Nisam ništa rekao. Na kraju sam izgubio. Bonus je završen. Sledećeg dana, prijavljujem se na svoj nalog i vidim aktivirane 25 evra i bonus od 200/100 od prethodnog dana. Moje pitanje je da li je ovo problem sa kazinom ili provajderom? Bravo za kazino koji mi je dao novac, ali je legalno da je to uradio. Ne znam šta se dešava u svemu ovome. Zato i pitam. Hvala unapred.

Automatski prevedeno:
kaggeletos21
pre 3 dana

Hi, maybe it would be good to post here the bonus you played with so I can see what's the point. 

Also, if you're not sure, I'd definitely contact live chat/support to make sure everything is ok. That would probably be the most sensible thing to do because they should be able to answer you and clarify the situation.

Can you try?

pre 3 dana

Igrao sam bonus 200/100, izdat je od 31.12.2024, važi do 1.2.2025, poseban bonus za novu godinu, igrao sam 1.1.2025, izgubio sam bonus, to istekao, a sledećeg dana sam se prijavio na svoj nalog i našao da je bonus aktiviran sa 25 evra. Ono što ja pitam je stvar dobavljača, kompanije. Kompanija kaže da provajder nije obezbedio ispravno ažuriranje.

Automatski prevedeno:
kaggeletos21
pre 2 dana

Well thanks for the clarification. So I would probably ask the chat a clear question and that is whether I have the bonus and it is valid or it is just a mistake and if so let them remove it so that it does not confuse you.

Until the situation is resolved definitely don't take any more bonuses into it to avoid any trouble. 

That's probably how I would do it.

pre 2 dana

Igrao sam bonus, ali na kraju nisam dobio ništa. Pitao sam šta se tačno dogodilo. To mi govori da novac nije pravilno prebrojan. Naravno, ja sam u redu sa ovom kompanijom, ali ova usluga je definitivno čudna i neću ponovo dobiti bonus. Ne želim pravi novac ili bonus bez uslova za klađenje. Hvala vam puno u svakom slučaju.

Automatski prevedeno:
kaggeletos21
pre 2 dana

I don't blame you. So if it wasn't counted correctly and the casino admitted to it, then they should make a move to fix it. I hope they do and it won't be permanent. 

If something happens again, definitely let them know. 

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