Hvala vam na odgovoru, da, već sam pisao na sve postojeće imejl adrese za njih, ali odgovor je uvek da ima mnogo zahteva za plaćanje, ali oni ubrzavaju proces. Predao sam dokumente za svoj račun, ali oni još uvek proveravaju.
Despite the bitter taste, I'd say this is at least a reasonable explanation.
It actually makes sense... There is less time to finalize KYC and proceed with the withdrawal once the casino lacks the manpower 🙁.
I suggest giving it up to 14 full days to speed it up more than I would consider submitting a free-of-charge complaint. Are you familiar with our Complaint Resolution Center, by the way?
Nažalost, ja ga ne poznajem. Ali su odbili moj zahtev za plaćanje. 
pozivali su se na ovo, ali to nije tačno
Hello. Do I understand it correctly that you played with a bonus and the casino is now saying you breached the Terms and Conditions of that bonus, right? Are you aware of doing so?
As Radka mentioned above, we have a great team in our Complaint Resolution Center. If you like you can find all the useful information how to file a complaint in this guide.
Whenever you decide to do so, just use this link and of course do not hesitate to ask any questions.
Hello Jerry Casino, I hope you are well. I have a complaint that I want to file on this site. I made a bet on a sport and my last bet won and the signer says my bet is a loser and I saw the result of a match on all the sites I saw that my last bet won and the signer says your bet is a loser.
Hi, you write under casino Betonic and you mention some Jerry, could you show what it is because the only one I found here is this- Slotjerry casino.
Regarding your problem, I must disappoint you, but at Casino Guru we don't deal with sports betting, because we don't have the experts or the insight to assess such cases.
So I will try to help you as much as possible by sharing some pages where you could file a complaint and hopefully they will help you.
You can find them here:
https://www.bookmakers.bet/submit-a-complaint/
https://www.top100bookmakers.com/contact-us/
https://www.sportsbookreview.com/sportsbook-complaint/
If you get a result or an answer, feel free to let us know if you have managed to solve the issue.
Wish you luck. ☘️
Jako negativno! Igrao sam sa svojim parama, bez bonus promocija. Zeleo sam posle moj dobitak da isplatim, dobijao sam laznu nadu, i evo cekam preko 7 dana isplatu
Hi, we give casinos 14 days to make a withdrawal.
However, based on the safety index, I would say it was not the best choice.
Can I ask if your case is also related to sports betting or not ? Do you have a verified casino account ?
Anyway, I saw that you managed to file a complaint, so when the 14 days are up our team will try to help you.
If you had any update, let us know.
Hvala vam.
Koristio sam isključivo sportsko klađenje. Nalog je verifikovan. Obavestiću vas ako se isplata dogodi u međuvremenu
Hvala vam
Nalog je veritifikovan.
Thank you for the update, keep posing any news regarding this issue and hopefully our complaint team will be able to help you out.
Ovaj kazino, kao i Thrillsi, nemaju bonuse za brazilske igrače i drže bonus stranicu aktiviranom kako bi obmanuli igrače kao da će ih primiti prilikom prvog depozita ili čak drugih. Ovo treba prijaviti jer obmanjuju igrače lažnim obećanjima za Brazilce!!!
Oh, how did you figure that out. This way, that you wanted to take the bonus and you couldn't because you're from Brazil ? I know sometimes it happens that it's because of an "administrative decision" which is not necessarily the same thing so maybe I would like to hear the reason why you can't have them.
Napravio sam svoj nalog, napravio svoj prvi depozit i otkrio da oni ne daju bonuse za moj region (Brazil). Zanimljivo je da je bonus stranica aktivna za moj portugalski jezik. Obmanjujuća reklama o kojoj sam već govorio u live chat-u i rekli su mi da će to ispraviti nekoliko puta, a nisu. Žele da privuku nove igrače i ne uspevaju.
Žele da privuku nove igrače i ne drže obećanja.
Well, they should fix that if they themselves have admitted that it is a mistake. I wouldn't see a problem with the Portuguese saying something about bonuses, because it's not just Brazil that speaks that way. But if they don't say somewhere that there are no bonuses for Brazilian players then they shouldn't attract them.
Anyway, didn't you try to check the Terms beforehand to see if you can find something there ?
Tačno, trebalo bi da poprave, ali ne rade. Da, pročitao sam uslove i odredbe i nema ništa o državnim ograničenjima, ukratko, kazino mi se čini zlonamernim ili nema dovoljno osoblja da radi po postavljenim standardima.
Možete li mi pomoći da zatvorim svoj Betonic i Thrillsi nalog? Već sam ih pitao u ćaskanju uživo i putem e-pošte, ali nikada ne odgovaraju, nisu zainteresovani ili nemaju odgovarajuću podršku.
Of course, if you are not allowed or the casino ignores you, you can file a complaint with both casinos and our team will try to help you.
You think you're gonna go for it?
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