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BetOnRed Casino - opšta diskusija (strana 11)

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sikin007
pre 5 dana

I wish you good luck. I had 1 withdrawal processed in 10 requests. It took 14 days to process and was canceled 2 times before being processed. I got asked 3 times to do KYC, stating " No previous records of KYC in their system". They either delete your KYC or just make withdrawal nearly impossible. 9 times my withdrawal got canceled/denied without reason. I advise you to play somewhere else, this is one of the worst casinos, as you can't withdraw 90% of the times, bonuses are one of the worst, and they will void your winnings because they want to.

Ažurirano od strane autora pre 5 dana
Gambler123
pre 5 dana

Niste uopšte uspeli da podignete novac???? Koliko?

Automatski prevedeno:
sikin007
pre 5 dana

I only manage to withdraw 1 time in 10 tries. Everytime I tried to withdraw they made new excuses. Either I needed to do KYC, or needed to do more rollover or they just didn't answer me. It was a nightmare. I also had close to 1000€ in winnings canceled. I can't even dispute because it was related to Sports betting and not casino and their support just said "Platform issues, therefore we can void the winnings". But other bets on the same match were not Voided and refunded because I lost them.

If you ask me, it's a scam Casino, they only allow you to withdraw if you are in a loss, if you are in profits you will have a hard time Withdrawing money.

I canceled my account after Asking 3 times. 1st time they offered me 3€ to keep playing and not canceling my account. 2nd time, they called me on my phone 2 days in a row non stop offering me a Bad bonus. And 3 time I finally managed to cancel my account, as I told them i would post a bad review everywhere if they didnt cancel my account.

I dont understand how they have a rating of 8.6 here, all of my friends that tried this casino had a lot of issues and most of them never were able to withdraw 1 time because they kept asking for the same and more documents each time.

Ažurirano od strane autora pre 5 dana
Gambler123
pre 5 dana

Jasno pitam za brojke! Koji iznos ste morali da izaberete? I koliko ste na kraju izabrali?

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sikin007
pre 5 dana

What do you mean the quantity I had to choose?

I won 750€ and they canceled my winnings. They offered me 3€ to keep playing which is clearly an insult, after Robbing me 750€, offering 3€ is an insult.

I also sent them a written complaint, as they stated, if I encountered any issues that were not solved I could complain, so I did, and the answer was just an awful, as they said they could do whatever they want because it's written in their ToS, and their team solved all my problems, after I told them, nothing was ever solved. Basically they don't care about the customer, they just want to steal your money.

file


pre 5 dana

I encourage your to post an honest review, like some of the members in casinoGuru also stated. If you look at trustpilot and here, there are dozens or hundreds of players with the same problem of not being able to withdraw. BetonRed doesn't care about you.

I encourage you to open a complaint Asap, dont waste anymore time waiting, betonred will not help you.

Gambler123
pre 5 dana

Pitaću poslednji put! Nisu vam poslali novac? Trebalo bi da očekujem da je iznos koji sam poslao - uplaćen! Zar neće doći?

Automatski prevedeno:
sikin007
pre 5 dana

I will say 1 last time. Make a complaint.

The money will most likely not arrive. Your best shot is asking for help, you have nothing to lose.

Gambler123
pre 5 dana

Ovde na ovoj stranici je rečeno da se čeka 14 dana. Da, napravio sam grešku i koštaće me 120 hiljada. da ne spominjem da sam tamo neko vreme imao 325.000 🙁

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Gambler123
pre 5 dana

Čitam kritike i opet plačem 😭. Po opisu se vidi da 90% recenzija pišu roboti i da su sve negativne zaista iste. Ks puta su bili u iskušenju da se povuku i ništa i onda su blokirali svoj nalog. To je košnica i zahvaljujući tome što nemam licencu ne može se ništa

Automatski prevedeno:
pre 5 dana

Hitno su mi potrebne informacije od ljudi kojima je plaćen iznos kako se proces odvija. Kada smo poslali jednu kartu, piše da je plaćena! Novac nije stigao! Da li je neko otkazao u ovoj fazi? Ili odobrena faza?

Automatski prevedeno:
sikin007
pre 5 dana

Just make a complaint. Even though BetOnRed is not trustworthy and much less worthy of 8.6 stars, and since you may not see your money, you have nothing to lose and possibly only to gain by making a complaint.

Make a complaint, no matter if you get your money back or not, stop playing here. I can't stress it enough, this is a bad casino to play at. Extremely shady and almost impossible to withdraw.

Ažurirano od strane autora pre 5 dana
pre 5 dana

Also, my best advice, go for a casino well licensed in Chec Republic, since i can see from your profile, you are in the Chec republic. Don't go for the casinos based on their rankings here. I have tried several, with 7+ stars, and 80% of them have given me a hard time. The absolute worst casino i have ever tried, even worse than BetOnRed, has an 8 star rating, and it was a nightmare. Any casino licensed in Curaçao or even worse in Costa Rica, they can steal your money and there is no one to force them to pay you anything. Go for a casino with a License issued by your country and play there, or just don't play at all.

Ažurirano od strane autora pre 5 dana
Gambler123
pre 5 dana

Prijatelju, ali ti sam kažeš da je BetOnRed uradio istu stvar, pa je ili kazino isplati novac ili ne! Pitao sam ljude koji su navodno platili da li, kada sam mislio da je isplaćeno!!!, postoji šansa da se to ne poništi. DA LI RAZUMETE?

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Oliznova
pre 5 dana

Zdravo, ne razumem kako možete da dobijete 40 hiljada kada je maksimalno povlačenje 37.500,-

Automatski prevedeno:
pre 5 dana

Da, sačekaću da vidim da li su zaista poslali bar jednu uplatu. veoma sam uplašen. I daću informacije. Ali to će biti dug put.

Automatski prevedeno:
pre 4 dana

As we said, wait a few days to see how it will go. It is not necessary to spam anyone here on the forum to get your answers, for sure.

Have a look at all the complaints filed for this casino here. Many of them got actually solved, and players got their money paid, so hopefully that will also be your case as well.

If you really feel that you need to file a complaint now, don't hesitate to do so here. I am sure our complaint team will do their best, as always, to get it resolved.

Will you let us know, please, how you decide to continue with the whole situation?


Romi
pre 4 dana

Od 31.12. Podneo sam zahtev za povlačenje 100.000,-. 2k, dakle 75,000,- je otkazano! Danas je došlo 37.500,-, sledeći iznos čeka na odobrenje. Sada će borba verovatno početi kako je svuda opisano file

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sikin007
pre 3 dana

Dakle, ako je neki iznos već stigao, rekao bih da je to dobra vest. Naravno, takođe morate uzeti u obzir da je bio praznik i da je sada vikend kada kazina često ne obrađuju isplate, tako da u suštini ne morate da čekate toliko dugo i ne morate odmah da brinete.

Kao što rekoh, kada budete imali nešto od toga, čvrsto verujem da će tako biti i sa ostalim iznosima. Ako ne, pokušaćemo da vam pomognemo kao što je Romi predložila.

Srećno. ☘

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