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Betpanda Casino - opšta diskusija (strana 10)

 od Sambankmanfried
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fenix1337LW

On the site with reviews they generate positive reviews for themselves, in the telegram chat there are a lot of bots who praise the site, and those who contact them with a problem do not help them and simply block them, THESE ARE SCAMBLERS!

fenix1337LW

Imam istu situaciju

Automatski prevedeno:

Imam istu situaciju

Automatski prevedeno:

Hello, did the exact same thing happen to you as the other player describes? Could you say more about that please? If it would be possible we would try to help you, we just need to know more about the case you are in.

I will wait for your reply.

Jaro

Da, osvojio sam 1.500 dolara, tražio povlačenje 500 dolara, račun je blokiran, novac nije stigao. Tražili su proveru, poslao sam im sva dokumenta. Nakon slanja dokumenata, prošao je 21 dan a odgovora nema, podrška se ignoriše.

Automatski prevedeno:
Spynew333

Oh well, that's a nuisance, then I'd probably go ahead and file a complaint. Our team would try to help you because 3 weeks is quite a lot to verify.

If you're interested you can file a complaint here. 👈

As for the documentation, didn't the casino tell you what the problem is? Were there any accepted? Is there a specific one with which there is a problem?

Jaro

Da, podneo sam žalbu. Kazino ništa ne kaže, čak ni razlog blokiranja, ako možete da ih kontaktirate, prošlo je 4 nedelje od slanja dokumenata. Ignorišu sve poruke putem pošte, ne znaju ništa u onlajn ćaskanju. Molim vas pomozite

Automatski prevedeno:

I’m excited to experience BetPanda Casino and see if I can win big. I’ve heard mostly positive things, but I could use some guidance on how to approach it. Do you have any reviews or tips that might help me out?

5chmidt5

Nema potrebe da tamo deponujete novac, a ako ga ne podignu, blokiraće vam račun i to je to

Automatski prevedeno:

Da, podneo sam žalbu. Kazino ništa ne kaže, čak ni razlog blokiranja, ako možete da ih kontaktirate, prošlo je 4 nedelje od slanja dokumenata. Ignorišu sve poruke putem pošte, ne znaju ništa u onlajn ćaskanju. Molim vas pomozite

Automatski prevedeno:

Can I ask you again, please, did you play in the casino or bet on sports? Because if you only played sports, we probably can't help you, but I could send you some links where they might know. 

Jaro

Igrao sam u kazinu i kladio se, ali sam igrao više u kazinu

Automatski prevedeno:
Spynew333

Hin there!

Sadly, I could not spot an accepted complaint. I suppose you can try one more: give the best explanation you can, making sure to include any casino wagers, and colleagues from the Complaint Team will evaluate whether the submission satisfies all requirements for the case to be accepted. 🤷‍♀️

Radka

Prošlo je 6 nedelja otkako sam poslao dokumente, nema odgovora, račun je blokiran, ne daju mi novac. Već sam dao objašnjenje. Dopunio sam svoj račun, osvojio 1.500 dolara, stavio na povlačenje, 400, novac je došao skoro odmah. Igrao sam još malo i opet je stanje bilo 1.500 dolara. Naredio sam drugo povlačenje 400 dolara, novac nije došao, račun je blokiran. Nedelju dana kasnije tražili su dokumenta, poslao sam sve što su tražili. A nakon slanja dokumenata, prošlo je 6 nedelja, od njih nema odgovora, račun je blokiran.

Automatski prevedeno:
Spynew333

I clearly understand your problem. Anyway, when I looked into why your complaint was not accepted, it was mainly because our team flagged it as being about sports betting, which we are not involved in. It should also be said that you made money by playing in the casino, although I didn't explicitly see you say that you were just betting. So please try again and hopefully this time the complaint will open normally. 🙂

Jaro

Nisam se kladio samo na sport, već sam igrao i u kazinu

Automatski prevedeno:
Spynew333

Yes, and it's important to mention this in the complaint too, so please try to enter it again and say that it didn't refer to the case you're describing only to sport.

Jaro

Igrao sam u kazinu, ne samo kladionice

Automatski prevedeno:
Spynew333

Great, I understood that, I thought that when you re-submit the complaint you would write it in the text there, so that the team knows about it please. Would that be possible? You only post here on the forum and I don't deal with complaints.🙂

Jaro

Žalbe se odbijaju

Automatski prevedeno:
Spynew333

I looked at it and I wrote to my colleagues about it and I saw that at the beginning you said it was just for the sports betting. Then you wrote that it was also for slots, but unfortunately I have the feeling from what I saw that it is also mainly sports betting.

So the main point is that if someone bets on sports and then the casino blocks his account because of a review, we can't help him because they are investigating his game play and we don't have a department for that.

However, I heard you got a list of sites that deal with this area and maybe they could help you. Did you file a complaint there as well?

I’ve been wondering if live games offer better chances than slots. What do you guys recommend?


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