„Nisam siguran kako je to povezano, ali možda jeste – ne bih rekao da je u nečijoj moći da svakom igraču pošalje bonus ponude u skladu sa trenutnom istorijom bonusa igrača na primer."
Živimo u tako tehnološki naprednom svetu da bi to trebalo da bude standardna funkcija sistema da spreči korisnike da ih „zloupotrebe" šta god to moglo da znači. Ako se korisnici podstiču da skupljaju poene u programu lojalnosti, koji im omogućava kupovinu besplatnih okretaja ili bonus gotovine, nije njihova greška što učestvuju; to je svrha sistema lojalnosti, zar ne? Eklatantan primer greške ovog sistema je misija koja zahteva od igrača da sakupe, ako se dobro sećam, 30.000 poena za 5 dana. Akumuliranje toliko poena im omogućava da kupe 3 do 5 kompleta od 100 besplatnih okretaja ili bonus paketa gotovine.
„Zašto su zaplenjeni dobici od bonusa?"
U skladu sa Betplaisovim pravilom 16, nisu me obavestili; samo su pomenuli da je pravilo 16 jedna od prekršenih tačaka. Tražio sam konkretniji deo teksta, ali mi ništa nije otkriveno.
„Zašto bi igrač izgubio dobitak u roku od dve nedelje?"
Ako igrač ima sredstva na svom računu i želi da igra, da li bi napravio dodatne depozite ako sredstva nikada ranije nisu bila isplaćena? Mislim da većina korisnika igra svakodnevno, tako da je povlačenje skoro nemoguće ako je potrebno do 5 dana. Dakle, čekaju da korisnici otkažu isplate, ali ako to ne urade idu na korak „zatvaramo račun zbog bla bla bla".
„Zašto biste stalno otkazivali povlačenja?"
Da biste nastavili da igrate bez deponovanja sopstvenog novca, pogledajte moj odgovor iznad.
"Not sure how it is related, but perhaps it is - I would not say it is in anyone's power to send each player bonus offers in accordance with the player's current bonus history for example."
We live in such a technologically advanced world that it should be a standard feature for systems to prevent users from "abusing" them whatever that may mean. If users are encouraged to collect points in a loyalty program, which allows them to purchase free spins or bonus cash, it's not their fault for participating; that's the purpose of the loyalty system, right? A glaring example of this system's flaw is a mission requiring players to collect, if I recall correctly, 30,000 points in 5 days. Accumulating that many points enables them to buy 3 to 5 sets of 100 free spins or bonus cash bundles.
"Why were the winnings from bonuses confiscated?"
According to Betplays' Rule 16, they didn't inform me; they only mentioned that Rule 16 was one of the violated points. I asked for a more specific part of the text, but nothing has been disclosed to me.
"Why should the player lose the winnings within two weeks?"
If a player has funds in their account and wants to play, would they make additional deposits if no funds had ever been paid out before? I think that most users play daily, so withdrawing is almost impossible if it takes up to 5 days. So they are waiting for users to cancel withdrawals but if they dont do that they go to step "we close account due to bla bla bla".
"Why would you keep cancelling the withdrawals?"
To continue playing without depositing your own money, please refer to my reply above.
Automatski prevedeno: