Hej tamo!
Nije da želim olako da shvatim vaše reči, ali poenta je da:
Jedna žalba je odbijena , jer se ovde ne bavimo sportskim klađenjem. Uzgred, ovo je razlog zašto možete pročitati ovaj opis:
„Istražite najveći svetski izvor informacija o onlajn kockarnicama
Ažurne recenzije svih onlajn kazina, baze podataka bonusa, globalne zajednice, pomoći za žalbe i još mnogo toga."
Nijedna od recenzija kazina ne govori ni reč o kvalitetima sportskog klađenja. Isto važi i za indeks bezbednosti.
Žao mi je što ste verovatno pogrešili, skoro svakodnevno se suočavamo sa pogrešnim očekivanjima.
Drugi igrač uopšte nije podneo žalbu na svoj problem, nije bilo istrage ili kažnjavanja za kazino.
Konačno, vaša žalba je odbijena kao neopravdana.
Što znači, prema Kodeksu poštenog kockanja, niste bili prevareni, pa stoga kazino neće biti kažnjen.
Nedostaje nam valjan razlog da promenimo indeks bezbednosti ovog specifičnog kazina u takvoj situaciji.
Žao nam je što čujem da ste razočarani, ali moramo da ostanemo objektivni, a sadašnja ocena se neće promeniti u nedostatku dokaza.
Hey there!
Not that I want to take your words lightly, but the point is that:
One complaint was rejected, because we do not deal with sports betting here. By the way, this is the reason why you can read this description:
"Explore the world's biggest source of information about online casinos
Up-to-date reviews of all online casinos, bonus database, global community, complaint help, and more."
None of the casino reviews say a word about sports betting qualities. The same goes for the Safety Index.
I'm sorry you have probably been mistaken, we deal with the wrong expectations almost daily.
The second player has not submitted a complaint about his issue at all, there has been no investigation or penalization for the casino.
Finally, your complaint was rejected as unjustified.
Meaning, according to the Fair Gambling Codex, you have not been scammed, hence the casino won't be penalized.
We lack a valid reason to change this specific casino's Safety Index in such a situation.
Sorry to hear you are disappointed, but we have to maintain our objectivity, and the present assessment will not change in the absence of evidence.
Automatski prevedeno: