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BetPlays Casino - opšta diskusija (strana 6)

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Jaro

Including me there are 3 people who have been scammed in thousands, you think your website should be giving 8/10 rating to such scums ?

Jaro

Jaro, ne otvara se nijedan link osim prvog ali nakon pažljivog popunjavanja svih polja ne postoji mogućnost slanja reklamacije, pojavljuje se greška. Međutim, ponavljam: radi se o neisplaćenim dobicima i nažalost mnogi od nas su prevareni. Morate intervenisati, 2024. godine ne možete ostaviti otvorenu platformu za igre koja čini zločine krađama i ZLOČINIMA koji treba da budu kažnjeni zakonom

Automatski prevedeno:

I understand your point of view, but also know that players come here to get an idea about this or that site, if they subsequently find that it is rated 8/10 then they get scammed once they have won a considerable amount, it will not be a good experience for them..i meant by that, 8/10 does not reflect the true value of the site betplays.com I give them 00/10 and I am good with them. your rating is a trap for players, excuse me for telling you, that's why I think you have to invest in sports betting too so that your work is complete and that gives more credibility to your site, therefore casino or sports betting, money is money..

I also understand what you are saying and maybe one day we will resort to this and we will have people for sports betting as well. However, it is not a priority yet and so if people know us or go through the information, they know that we are not dealing with it. 

It would certainly have added value, but it can't be done just like that, with one person's mind. I think we both get each other and hopefully, like you, other players will have a better experience than this.

Sve platforme za igre koje ocenjujete nude i kazino deo i sportski deo, tako da se ne slažem sa činjenicom da se bavite samo pritužbama na kazino. Nelogično je, osvojeni novac je novac osvojen bez obzira na način igre

Automatski prevedeno:

Well, that's your opinion and our position on it is different. I'll say it for the last time, since we don't have people who understand sports betting how we would probably intervene in such cases. That is illogical to me. To defend a player and not even know what I'm getting into because I don't understand it. Is that logical to you? 

I know that players are sad if they lose money by fraud, but you have other sites, like the ones I posted, that might be able to help you. 

So I hope I have made myself clear and we don't have to go round and round about the same thing.

Including me there are 3 people who have been scammed in thousands, you think your website should be giving 8/10 rating to such scums ?

Sports betting and the fact that players have been scammed is not counted in the safety index, as we are not dealing with it.

Jaro, ne otvara se nijedan link osim prvog ali nakon pažljivog popunjavanja svih polja ne postoji mogućnost slanja reklamacije, pojavljuje se greška. Međutim, ponavljam: radi se o neisplaćenim dobicima i nažalost mnogi od nas su prevareni. Morate intervenisati, 2024. godine ne možete ostaviti otvorenu platformu za igre koja čini zločine krađama i ZLOČINIMA koji treba da budu kažnjeni zakonom

Automatski prevedeno:

It opened all the links for me. If you can't access any complaints and you get an error, have you contacted any support on those sites ? 

Also, have you tried contacting the authority in your situation ? 

jamelbenaichaoui

Zdravo jamel, obratio sam se agentu za licenciranje Curacao: complaints@gaming-curacao.com

Odgovorili su mi, poslao sam svu dokumentaciju koju imam

Automatski prevedeno:
jamelbenaichaoui

Zdravo prijatelju, pokušajte da pošaljete e-poštu na: complaints@gaming-curacao.com

Oni su mi odgovorili

Automatski prevedeno:
PIERTHEHAWK75

Good news, i will email them for sure yes , is it just an email or they have a website please?

jamelbenaichaoui

Oni odgovaraju samo putem e-pošte prijatelja

Automatski prevedeno:
PIERTHEHAWK75

yes at least someone replied 🙂


jamelbenaichaoui

https://vvv.curacao-egaming.com/public-and-plaiers/#section-file-a-complaint



Zdravo jamel, našao sam direktan autoritet za naše žalbe!!!

Automatski prevedeno:
Jaro

https://www.curacao-egaming.com/public-and-players/#section-file-a-complaint

Including me there are 3 people who have been scammed in thousands, you think your website should be giving 8/10 rating to such scums ?

Hey there!

Not that I want to take your words lightly, but the point is that:

One complaint was rejected, because we do not deal with sports betting here. By the way, this is the reason why you can read this description:

"Explore the world's biggest source of information about online casinos

Up-to-date reviews of all online casinos, bonus database, global community, complaint help, and more."

None of the casino reviews say a word about sports betting qualities. The same goes for the Safety Index.

I'm sorry you have probably been mistaken, we deal with the wrong expectations almost daily.

The second player has not submitted a complaint about his issue at all, there has been no investigation or penalization for the casino.

Finally, your complaint was rejected as unjustified.

Meaning, according to the Fair Gambling Codex, you have not been scammed, hence the casino won't be penalized.

We lack a valid reason to change this specific casino's Safety Index in such a situation.

Sorry to hear you are disappointed, but we have to maintain our objectivity, and the present assessment will not change in the absence of evidence.

https://www.curacao-egaming.com/public-and-players/#section-file-a-complaint

Or details in the casino review:

https://casino.guru/licensing-authorities/curacao-license-4

Gaming Curaçao (GC)

complaints@gaming-curacao.com

Not sure whether anyone has mentioned this email.

email sent to complaints@gaming-curacao.com , 24 hours later they replied wanting to know more details, I sent what I could, we will see what they will answer me..

jamelbenaichaoui

did they answer

The regulators are "in" with the casino, curacao casinos are known for such behaviour, this is unfortunatley a lost cause, nobody cares. The casino is so pathetic that they even refused to return my deposit, they beggars need every dollar it seems.

SavedWriter

The same happened to me. I complained to them, I waited nearly a month and they sided with the operator. The casino didn’t even reply on the thread

Ono što me čini šokiranim i bez reči je to što je betplais.com još uvek dostupan i otvoren! Spremni da prevare i ukradu pare drugim jadnim naivcima. Da li je moguće da vlasti još uvek nisu intervenisale da spriječe te proklete zločince? Neometano varaju ljude, gde je zaštita igrača??????? Kako god da se moja bitka nastavi i ne odustajem, poslao sam, prema zahtevu, svu dokumentaciju u kockanje Curacao, videćemo razvoj događaja

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