BetsEdge Casino - opšta diskusija

Hello, I signed up and played at betsedge, then paid out € 300 and uploaded my documents on Friday! I don't get any message back from support and my account has not yet been verified

LG

Hallo habe mich bei betsedge angemeldet und gespielt ,habe dann 300€ zur Auszahlung gegeben und meine Dokumente hoch geladen am Freitag ! Ich bekomme überhaupt keine Nachricht zurück vom Support und mein Konto ist auch noch nicht verifiziert

LG

Ima li kazino chat uživo? Neke kasino podrške ne rade tokom vikenda pa je moguće da ćete od njih dobiti odgovor danas ili sutra.

No, the casino doesn't have a live chat, just a message option ... but I don't get an answer

Nein das das casino hat kein live chat nur eine Mitteilung Option...aber da bekomme ich keine Antwort

Rekao bih da ako ne odgovore u petak, razmislite o podnošenju žalbe, također bih ih pokušao kontaktirati s druge adrese e -pošte.

I have already submitted a complaint .. the support does not answer back no email nothing!

Habe bereits eine Beschwerde eingereicht..der Support meldet sich nicht zurück keine Email nix !

To je čudno jer ste ih kontaktirali u petak, a to je srijeda 😕

Immediately after my payment I received an email that it was in the process ... I also replied to this email but there is no answer and my things are not processed

Habe direkt nach meiner Auszahlung eine Email bekommen das es im Prozess ist ..habe auch auf diese Mail geantwortet aber es gibt keine Antwort und meine Sachen werden nicht bearbeitet

Oh, pročitao sam sve komentare, a također sam čuo i pogrešno mišljenje o Bestedge Casinu od svojih prijatelja. Općenito, nije lako pronaći pouzdan online casino. Budući da su moji prijatelji dugo igrali u kasinu, pomogli su mi da izaberem kockarnicu od povjerenja u kojoj su velike šanse za pobjedu. Najdraži su mi slotovi. Svaki put kad želim igrati, uplaćujem mali slot. Ne stavljam mnogo novca u slot -ove, a ako vidim da gubim novac, odmah povlačim sredstva. Vrlo ugodno s takvim depozitima.

Hello .. got my money yesterday! After I wrote another email to the gambling authority curacao and described it. Then I wrote to the support again and told them that I had complained! Then I got my payout but no answer from the support so far! I will not play in this casino anymore because there is simply bad support

LG

Hallo..habe mein Geld gestern bekommen! Nachdem ich nochmal eine Email an der Glückspielbehörde curacao geschrieben habe und den das geschildert habe. Habe dann auch nochmal den Support angeschrieben und denen mitgeteilt das ich mich beschwert habe ! Habe dann meine Auszahlung bekommen aber bis jetzt noch keine Antwort vom Support!Werde in diesen Casino auch nicht mehr spielen weil einfach schlechter Support da ist

LG

Dobre vijesti! Činjenica da ste dobili svoj novac je najvažniji faktor, ali slažem se, ako imate loše iskustvo sa kockarnicom, nemojte više igrati tamo i pronađite bolji 🙂

My experience with the site is not being very pleasant as it is impossible to have any contact with support. On August 5th I registered and made a deposit because I like the games and it is an apparently appealing casino. On 06/08 he says the request for the sake of winnings and I uploaded the documents for verification. The mobile number can only be verified by support and then the saga began... No answer! I managed only 1 time contact in the live chat but after my question the assistant turned off the chat. On 12/07 I receive an automatic email stating that the withdrawal has been cancelled, in case I didn't cancel it to contact support! So I did... Nothing responds... I made another withdrawal request. I don't know what else to do, but apparently these gentlemen don't want to pay! Any suggestions on what I can do?

A minha experiência com o site não está a ser muito agradável pois é impossível haver qualquer contato com o suporte. No dia 05 de Agosto registei-me e efetuei um depósito por gostar dos jogos e ser um casino aparentemente apelativo. No dia 06/08 diz o pedido de saquê dos ganhos e carreguei os documentos para verificação. O número de telemóvel apenas pode ser verificado pelo suporte e aí começou a saga... Não respondem! Consegui 1 única vez contacto no chat ao vivo mas após a minha questão o assistente desligou o chat. No dia 12/07 recebo um mail automático com a indicação que o saque foi cancelado, no caso de não ter sido eu a cancela-lo para contactar o suporte! Assim o fiz... Nada respondem... Efetuei novo pedido de saque. Não sei o que mais fazer, mas aparentemente estes senhores não querem pagar! Alguma sugestão do que posso fazer?

Hello, please contact the gaming authority certria@gaminglicences.com with your problem

Hallo wende dich mal mit dein Problem an die Gamingbehörde certria@gaminglicences.com

Zao mi je sto to cujem. Nažalost, to je nešto što često viđamo - kockarnice ne komuniciraju s igračima. To ne mora značiti da ne žele platiti. To jednostavno može značiti da nam podrška za korisnike nedostaje osoblja i jednostavno nemaju vremena za odgovor. U svakom slučaju, ako ne odgovore, a vi i dalje ne uspijete potvrditi svoj račun i povući dobitak, predlažem vam da podnesete žalbu ovdje: https://casino.guru/complaints/create

Yes, that's what I plan to do in case they don't answer me. How did you get mobile number verification?

Sim, é o que penso fazer no caso de não me responderem. Como conseguiu a verificação do número de telemóvel?

Hello ... didn't have to press my cell phone number, just enter it! But everything else I had to upload to verify my account! And that took a long time or the support did not answer and did not process it! They only processed when I complained to the curacao gaming authority and informed them of this by email! Until today I haven't had any contact with support! Got my payout and then closed my account right there !!

Hallo ...musste meine Handynummer nicht betätigen nur angeben ! Aber alles andere musste ich hoch laden um mein Konto zu verifizieren ! Und das hat sehr lange gedauert bzw der Support hat nicht geantwortet und es nicht bearbeitet! Die haben erst bearbeitet als ich mich bei der curacao gaming Behörde beschwert habe und denen das per Mail mitgeteilt habe! Hatte bis heute keinen Kontakt zum Support! Hab meine Auszahlung erhalten und mein Konto dann direkt geschlossen da !!

Lol, podrška još uvijek nije odgovorila? 😀 😲

Thank you for your help. Yesterday I sent the email to check with the casino's CC and today the money is in the account!

Obrigada pela ajuda. Ontem enviei o mail para certria com o CC do casino e hoje o dinheiro está na conta!

Lijepo. Koliko ste dugo čekali na povlačenje novca?

August 6th. But the problem is that they canceled my withdrawal without any explanation.

6 de Agosto. Mas o problema é que me cancelaram o saque sem qualquer explicação.