Moja žalba je zatvorena kao nerešena, a Casino Guru je potvrdio da Betsolino nema licencu
My complaint was closed as unresolved, and Casino Guru confirmed that Betsolino does not have a license
Meine Beschwerde wurde als ungelöst geschlossen, und Casino Guru hat bestätigt das Betsolino keine Lizens besitzt
Jaro, mislim da je većina nas istog mišljenja jer nas ovaj kazino prevare.
Razumem politiku koja stoji iza rejtinga. Mislim da smo svi izuzetno razočarani zbog nedostatka akcije sa Casino guru sajta.
Jasno možete videti da ovaj kazino ne komunicira ni sa vama ni sa igračima. Isplate nisu izvršene mesecima, a nove žalbe se i dalje gomilaju. Kao respektabilna veb lokacija, trebalo bi da upozorite igrače da nije moguće primiti vaš dobitak iz kazina, jer sada ljudi polažu depozit nadajući se da će pobediti i da će im dobici biti isplaćeni.
Sve dok razumem kalkulacije rejtinga, ne razumem zašto ne možete samo da stavite izjavu o odricanju odgovornosti, da je bilo mnogo pritužbi na izostanak povlačenja. Takođe, u žalbi na kazino 5bonuses moja žalba je zaključena sa netačnim obrazloženjem, koliko ja znam to utiče na crne tačke i kazino je dobio manje nego što je trebalo da bude. Ponovo sam otvorio žalbu navodeći to, moj zahtev je samo odbijen.
Davno sam proverio AskGamlers (verujem da je to bio početak jula) i oni su odmah dali ocenu kazina ocenu 1 i imaju odricanje od odgovornosti o tome.
Iz ovog nedostatka akcije mogu samo da nagađam da biste mogli imati neki unutrašnji dogovor sa kazinom da biste privukli više igrača. A kada se žalbe završe, jednostavno kažete da smo sve uradili, ništa drugo.
Pa, radi bolje u budućnosti. Nekada sam verovao ovom sajtu, ali sada imam više pitanja nego odgovora.
Takođe, da biste ovo završili, tvrdite da i Betsolino i 5bonusi imaju licence. U stvari, oba kazina nemaju. To sam takođe naveo u svojoj žalbi i jednostavno je ignorisano.
Izuzetno je tužno doživeti i videti ove stvari koje se dešavaju ovde.
Jaro, I think that most of us are the same opinion as we are scammed by this casino.
I do understand the policy behind the rating. I think we are all extremely disappointed because of lack of action from Casino guru site.
You can clearly see that this casino does not communicate with you or the players. No payouts have been made for months now and new complaints are still pilling up. As a respectable website you should alert the players that it is not possible to receive your winnings from the casino, because now people deposit hoping they will win and their winnings will be paid.
As long as I do understand the rating calculations, I do not understand why you cannot just put a disclaimer, that there were a big amount of complaints about missing withdrawals. Also, in 5bonuses casino complaint my complaint was closed with incorrect reasoning, as far as I know this affects the black points and casino got less than it was supposed to be. I reopened the complaint stating it, my request was just denied.
I checked AskGamlers a long time ago (I believe it was the beginning of July) and they instantly gave the casino rating the rating of 1 and has a disclaimer about it.
From this lack of action I can only speculate that you might have some inside deal with the casino to attract more players. And when complaints are closed, you simply say that we have done everything, nothing else do to.
Well, do better in the future. I used to trust this site, but now I have more questions than answers.
Also, to finalize this, you are claiming that both Betsolino and 5bonuses have licences. Actually, both of the casinos do not. I also noted this in my complaint and it was simply ignored.
Extremely sad to experience and see these things happening here.
Razumem Vaš stav i Vaše mišljenje koliko mogu i mislim da ste ga dobro izrazili. Kada se žalbe istraže, a kazino ništa ne uradi, indeks bezbednosti će se promeniti i ako nastave da ne isplaćuju igrače, možemo razgovarati o tome da možda dodamo nešto u njihovu recenziju. Ja za to, nažalost, nisam zadužen.
Mislim da ne treba previše da spekulišemo o tome da li bismo mamili igrače u takav kazino, jer odgovor je da ne pokušavamo nikoga da namamimo u bilo koji kazino. Da ne igraju svi igrači, verovatno bi bilo korisnije.
U svakom slučaju, što se tiče licence i ovog pitanja, ponovo sam proverio, pa ako nešto saznam javiću vam.
Razumem frustraciju svih igrača i ne branim kazino, ali i igrači moraju da razumeju naše procedure i neko ko je dugo sa nama zna kako to funkcioniše. Samo ne mislim da je u redu odmah stavljati nešto kako igrači kažu kada kazino ne plaća. Ne kažem to u ovom konkretnom slučaju, ali generalno kod nas to jednostavno ne ide tako. Naročito ako je kazino bio svež pre možda nedelju dana. Ako kazino nastavi da radi ove stvari, postoji mogućnost da će se to dogoditi i videćete upozorenje na njihovom pregledu.
Razumem sve igrače i bio bih uznemiren, takođe mi je žao što niko ne dobija novac, ali nasuprot tome, imamo kazino koji ima indeks bezbednosti od skoro 0, puno upozorenja, a neki igrači su deponovani tu i onda došao da se žali da je to naše loše. Ponekad imam osećaj da niko ne može biti zadovoljan na svačije zadovoljstvo.
I understand your attitude and your opinion as much as I can and I think you have expressed it well. When the complaints are investigated and the casino does nothing, the safety index will change and if they continue to not pay out players, we can talk about maybe adding something to their review. I'm not in charge of that, unfortunately.
I don't think we need to speculate too much about whether we would be luring players to such a casino, because the answer is that we are not trying to lure anyone to any casino. If all the players didn't play, it would probably be more beneficial.
Anyway, as far as the license and this question is concerned, I've had it checked again, so if I find out anything I'll let you know.
I understand the frustration of all the players and I don't defend a casino, but also our procedures have to be understood by the players and someone who has been with us for a long time knows how it works. I just don't think it's right to immediately put something like players say when the casino doesn't pay. I'm not saying that in this particular case but in general, it just doesn't work that way for us. Especially if the casino was fresh maybe 1 week ago. If the casino continues to do these things, then there is a possibility that it will happen and you will see a warning on their review.
I understand all the players and I would be upset myself, I am also sorry to see that nobody gets the money, but in contrast, we have a casino that has a safety index of almost 0, a lot of warnings and yet some players deposited there and then came to complain that it is our bad. Sometimes I have the feeling that nobody can be satisfied to everybody's satisfaction.
Našao sam zaista zanimljive dokumente o registraciji Betsolino grupe. Zvanični dokumenti vlasti Velike Britanije. Mogu li da podelim pdf-ove sa vama i drugim igračima? Zaista sam zaista iznenađen da je izvršni direktor Betsolino limited momak po imenu Sebastiaan van Bochove… on je takođe iz Holandije kao i ja. Možda mogu da odem do holandskih vlasti da zatražim svoj dobitak i kažem im šta se dešava sa svima nama?
I’ve found really interesting documents of the registration of Betsolino group. Official documents from the authorities of the UK. Can I share the pdf’s with you and other players? I’m really really really surprised that the CEO of Betsolino limited is a guy named Sebastiaan van Bochove… he’s also from the Netherlands like me. Maybe I can go to the Dutch authorities to claim my winnings and tell them what’s happening with all of us?
Da, i ja sam to našao. Pitanje je da li je i ovo betsolino limetd prava kompanija jer verujem da je sve samo lažno i da operateri kazina koriste samo ime da bi izgledali bolje i bili verodostojniji
Yes, I found that too. The question is, is this betsolino limetd also the right company because I believe that everything is just fake and the casino operators only use the name to look better and be credible
Ja das habe ich auch gefunden haber die frage ist dieses betsolino limetd auch das richtige Unternehmen den ich glaube das alles nur gefälscht ist und die casino Betreibern nur der Name benutzen um bessere da zu stehen und glaubwürdig zu sein
Ako imate kontakt podatke ili imena, objavite ih!
Affiliate Manager i osoba koja ovde odgovara na žalbe: Stefan Neumann - možete ga potražiti na LinkedIn-u.
If you have contact details or names, publish them!
Affiliate Manager and the person who answers the complaints here: Stefan Neumann - you can search for him on LinkedIn.
Wenn ihr Kontaktdaten oder Namen habt, veröffentlich die!
Affiliate Manager und derjenige, der die Beschwerden hier beantwortet: Stefan Neumann - könnt ihr bei LinkedIn suchen.
Našao sam zaista zanimljive dokumente o registraciji Betsolino grupe. Zvanični dokumenti vlasti Velike Britanije. Mogu li da podelim pdf-ove sa vama i drugim igračima? Zaista sam zaista iznenađen da je izvršni direktor Betsolino limited momak po imenu Sebastiaan van Bochove… on je takođe iz Holandije kao i ja. Možda mogu da odem do holandskih vlasti da zatražim svoj dobitak i kažem im šta se dešava sa svima nama?
I’ve found really interesting documents of the registration of Betsolino group. Official documents from the authorities of the UK. Can I share the pdf’s with you and other players? I’m really really really surprised that the CEO of Betsolino limited is a guy named Sebastiaan van Bochove… he’s also from the Netherlands like me. Maybe I can go to the Dutch authorities to claim my winnings and tell them what’s happening with all of us?
Ako su to slobodno dostupne informacije koje ste pronašli na internetu, onda mislim da nema problema da ih podelite.
Mislim da ako ste odlučni, možete da probate, ali ne mogu da vam garantujem kakav će biti rezultat jer mislim da iako je izvršni direktor iz iste zemlje ali je kazino registrovan u UK, da li ćete moći nešto da uradim. Ali možda je bolje pokušati nešto nego ništa.
If it's freely available information that you found on the internet then I don't think there's a problem in sharing it.
I think that if you are determined, you can try it but I can't guarantee you what the result will be because I am thinking that even though the CEO is from the same country but the casino is registered in the UK, whether you will be able to do something. But maybe it is better to try something than nothing.
Ovo je adresa za pdf datoteke
This is the address for pdf files
Das ist die Adresse für pdf Dateien
Sudeći po stvari, moja žalba će danas biti zatvorena i prikazana kao nerešena. 5bonus ne reaguje. Nikada više neću plaćati PaiPal-om i paisafecard-om, samo bankovnim transferom, tako da možete vratiti svoj novac u hitnim slučajevima.
From the looks of things, my complaint will be closed today and shown as unresolved. 5bonuses is not responding. I will never pay with PayPal and paysafecard again, only bank transfers, so you can get your money back in an emergency.
So wie das aussieht wird meine beschwerte heute geschlossen und ungelöst angezeigt 5bonuses antwortet nicht. nie wieder zahlen ich mit PayPal und paysafecard nur Überweisungen da kann man im Notfall sein Geld zurück holen
Isto i ovde, nikada više neću koristiti paisafecard!
The same here, never gonna use paysafecard anymore!
Ovo je adresa za pdf datoteke
This is the address for pdf files
Das ist die Adresse für pdf Dateien
Pa da, to sam i ja video, ali niko nam nije odgovorio, inače bi rešili žalbe. Kad god stupimo u kontakt sa nekim i oni su voljni, to se vidi. Postoje kazina koja odmah mogu reći da neće imati posla sa nama. Međutim, ako nemaju interesa i nikome se ne obraćaju, nemoguće je pomoći. 😕
Well, yes, that's something I've seen as well, but nobody answered us, otherwise they would have solved the complaints. Whenever we get in contact with someone and they are willing, it shows. There are casinos that can tell right away that they won't deal with us. However, if they have no interest and no one is approached, it's impossible to help. 😕
Zar nemate dodatne informacije o kazinu, kao što su drugi kontakti, kontakt adrese, adrese e-pošte itd.?
Don't you have any further information about the casino, such as other contacts, contact addresses, email addresses, etc.?
Habt ihr nicht weitere Daten vom Casino, wie z.B andere Ansprechpartner, Kontaktadressen, Email Adressen etc?
Bez obzira da li kontaktirate odgovore ne zašto samo žele da opljačkaju novac i ništa više
No matter if you contact the answers not why they just want to rip off money and nothing more
Egal wenn sie kontaktieren die Antworten nicht warum auch die möchte nur Geld abzocken und nichts weiteres
Pažnja, sva kazina koja su otvorena 2024. su apsolutno sumnjiva i plaćaju samo nekoliko igrača da bi stekli poverenje i onda ih više nema. Igrajte samo kazina koji su na tržištu 3 do 4 godine
Attention, all casinos that were opened in 2024 are absolutely dubious and only pay out a few players to gain trust and then there are no more. Only play casinos that have been on the market for 3 to 4 years
Achtung alle casino die 2024 geöffnet wurden sind absolut unseriös und Zahlen nur eine paar Spieler aus um Vertrauen zu gewinnen und dann gibt's nicht mehr. Spiele sie nur casino mit mit 3 bis 4 Jahren auf denn Markt sind
Zar nemate dodatne informacije o kazinu, kao što su drugi kontakti, kontakt adrese, adrese e-pošte itd.?
Don't you have any further information about the casino, such as other contacts, contact addresses, email addresses, etc.?
Habt ihr nicht weitere Daten vom Casino, wie z.B andere Ansprechpartner, Kontaktadressen, Email Adressen etc?
Pa, imamo ih par, ali iskoristili smo sve što smo imali i mogli. Ako kazino ne želi da sarađuje i odgovara, onda možemo da imamo milion kontakata i da se nigde ne krećemo.
Well, we have a couple of them, but we used all the ones we had and could. If the casino doesn't want to cooperate and respond, then we can have a million contacts and not move anywhere.
Besplatni profesionalni edukativni kursevi za zaposlene u online kazinima usmereni na najbolje prakse u industriji, poboljšanje iskustva igrača i pošten pristup kockanju.
Inicijativu koju smo pokrenuli s ciljem stvaranja globalnog sistema samoisključenja, koji će omogućiti ranjivim igračima da blokiraju pristup svim mogućnostima online kockanja.
Casino.guru je nezavistan izvor informacija o online kazinima i online kazino igrama, i nije kontrolisan od strane bilo kojeg operatora igara ili bilo koje druge institucije. Sve naše recenzije i vodiči su kreirani iskreno, u skladu sa najboljim znanjem i rasuđivanjem naših članova iz ekspertskog tima; ipak ovaj sadržaj je napravljen u informativne svrhe i ne bi smeo i trebao da se tumači kao pravni savet. Bitno je da uvek ispunite sve regulatorne zahteve pre nego počnete igrati u određenom kazinu.
Proverite svoj inboks i kliknite na link koji smo Vam poslali:
youremail@gmail.com
Link će isteći za 72 časa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
Konformacioni e-mail je poslat ponovo.
Proverite svoj inboks i kliknite na link koji smo Vam poslali: youremail@gmail.com
Link će isteći za 72 časa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
Konformacioni e-mail je poslat ponovo.