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BETSSEN Casino - opšta diskusija

8.902 pregleda 40 odgovora |
pre 3 godina
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pre 3 godina
Ako želite da diskutujete bilo šta vezano za BETSSEN Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
pre 3 godina

Kakvo oporezivanje ima Betssen u Finskoj?

Automatski prevedeno:
Mutuhai
pre 3 godina

Hello,

maybe it would be worth the time to ask the casino and consult its terms and conditions. 

Try this tab as well:

https://casino.guru/betssen-casino-review#tab=js-tab-payment-providers

Mutuhai
pre 3 godina

U kockarnicama van ekonomske zone EU (praktično Curacao) to je oko 20-30% dobitaka, naravno ne bih obavezno prijavio bilo koji manji dobitak

Automatski prevedeno:
pre 2 godina

Zdravo, deponovao sam €10 preko JetonVallet-a za bonus dobrodošlice u Betssen Casino-u 03.06.23., ali nije uplaćen, tako da sam direktno kontaktirao servis za ćaskanje i objasnio im problem bonusa, a da nisam počeo da igram sa svojih €10 pravih novac ... iako je ona mišljenja da sam morao da pritisnem odgovarajuće dugme za bonus pre deponovanja, iako sam već naučio od CasinoGuru-a da ni bonus kod ni opcija depozita ne moraju biti potvrđeni pre deponovanja. Postojala je samo opcija povrata novca od 10% pre depozita za potvrdu, ali tada samo za Sticpai i Neteler deponente. Napravio sam snimak ekrana na svom igračkom nalogu i poslao ga na servis za ćaskanje, ali dobijam glup odgovor da je trebalo da kliknem na njega za bonus dobrodošlice.. i da retrospektivno više ništa nije moguće. Pre nego što podnesem žalbu, želeo sam da pratim ovaj put filefile

Automatski prevedeno:
Slider38
pre 2 godina

I know it's just 10 eur, but I understand your point. Casinos can add anything they want. Generally speaking, they don't want to do it manually, because it's time consuming. Anyway, if they want to lose a new customer only because they can't credit him a bonus (a bonus that everyone else gets anyway), it's their choice. Don't start playing with your deposit until it gets resolved. I also suggest you to contact them via email, add screenshots etc. You might be more lucky.

Izmenjeno
pre 2 godina

10th July - casino available for ukrainian players. Won there ~1,4k USDT out of ~270 USD deposit through CRYPTO.

11th July - casino blocked my account and decided to refund deposit only (their RISK MANAGEMENT team)

12th July - casino says that they don't allow ukrainian players to play in their casino.


Imagine what would happen with guy, who won in 10 times more. Do not recommend to anyone. They are just ripping of their players. Especially from poor countries.

silverhank77
pre 2 godina

This is interesting!

And additionally, now they claim the only thing they can actually do is to refund the deposit (or deposits) because players from your country are not accepted anymore. In the meantime, no chance to pass the KYC for you...

Did I miss anything? I read your complaint just briefly.

That's quite ridiculous, I'd say.

If the management plans to restrict a certain country, some measures need to be taken first. I would start with verifying players affected by the restriction to ensure they will get the balance previously gained by actually applicable conditions...


Slider38
pre 2 godina

Nisam dobio ni bonus, navodno sam ga obrisao što je laž! Kontaktirao sam podršku pre nego što sam počeo da igram i rekli su mi priču o samobrisanju i nisu mogli da mi daju bonus.


Automatski prevedeno:
pre 2 godina

The casino is so fine ,cool and wunderful ...

ellicas90
pre 2 godina

Sounds great. How did you manage to come here, if I may ask? 🙂

pre 1 godinu

Betssen is Good platform to play Deposit are also fast but there verification Of customer is quite odd , I have provided all necessary documents required for a casino to verify I provided Id card selfie as they demanded as well as bank statement and adhar OTP during time of deposit (adhar OTP is quite a confidential thing and it gave all details of individual )but they are not verifying me and asking again and again for Additional Documents , Please casinoguru help me Even I said that you can ask for any documents but still they are just saying give this give that

pingtorahul69
pre 1 godinu

Hi, I see that the main problem is verification. Since you have to give some documents all the time, does the casino always ask for something else or does it ask you for a specific document several times ? What other documents should you provide to the casino ? 

Anyway, I saw that you have opened a complaint, so if it continues like this, our team will try to help you. 

pre 9 meseci

Hi

please note this casino had closed my accounts after I won more than USD 6000 and this is not a and I need my money ASAP



Aravinda1987
pre 9 meseci

Hello,

I honestly do not know where I should begin. We are currently unaware of the reasons behind the casino closing your account, so could you please provide more details so we can discuss this further?

pre 9 meseci

Hi

they had informed due to the management team it was closed and no evidence provided and they had given some terms and conditions which I was asked to provide some evidence but nothing given

Aravinda1987
pre 9 meseci

Hi! Aha! It seems to be in accordance with the management's decision - end of the line.

Can you kindly share the statement? Are you certain there was no specific mention of a rule? You know, proofs are not as common as one may think, but terms breached should be stated.

Izmenjeno
pre 9 meseci

I really can’t remember and I was asking the evidence and they can’t simply close the account after wining

Aravinda1987
pre 9 meseci

Could you please clarify how the casino informed you? Did you receive an email, for example? Can you find it to provide a screenshot here, please?

In my opinion, knowing the reasons is the key to finding the best approach.

pre 9 meseci

Hi

i really can’t remember coz they sent me lot of clauses

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