pre 2 godina
Ništa nisam dobio, a ni kazino ništa ne kaže
Automatski prevedeno:
BitDice Casino - opšta diskusija (strana 4)
pre 2 godina
Hello hugo23mfp, we still have no clear answer if you tried to contact the casino via live chat or customer support email. To know if casino is willing to communicate with you is important information. Thank you
pre 2 godina
Na njihovom sajtu ne postoji takva opcija, samo sam ih ovde kontaktirao putem žalbe
Automatski prevedeno:
pre 2 godina
Hello, allow me to explain that by submitting the complaint, you did not actually contact the casino. We are not BitDice's employees.
I find it hard to believe that there is no way how to contact the casino:
Would be nice if you could try to contact them directly. Let us know how it worked 🤞
pre 2 godina
Ušao sam i nisam dobio odgovor.
Automatski prevedeno:
pre 2 godina
Hi, I see, your complaint is already submitted, let's hope now, the casino will be willing to communicate with our colleagues.
pre 2 godina
Can you say whether your account is verified, please? The way I see it, it is not, because you probably have not provided any documents yet - am I correct? I remember that you said there was no confirmation at all as well as no demands. This is truly important. Thank you.
Ažurirano od strane autora pre 2 godina
pre 2 godina
Odvratan kazino zabranjen nalog
Podrška ne reaguje
Najgore iskustvo
Automatski prevedeno:
pre 2 godina
Hello,
you sound like you may need some help. Can you explain what has happened to you?
pre 2 godina
Tako da sam sve opisao, odigrao i kasnije dobio blok
Podrška nije odgovorila
Automatski prevedeno:
pre 2 godina
So your account was closed without a reason, right?
Sadly, we can only speculate about the cause. Anyway if you feel mistreated by the casino, we can try to investigate through a complaint.
Learn more about the process here and let me know what you think about it.
Ažurirano od strane autora pre 2 godina
pre 2 godina
E, tako su odlučili.
Pa, upravo sam ispričao svim prijateljima šta se desilo, i oni sada zaobilaze ovaj kazino
Automatski prevedeno:
pre 2 godina
I u budućnosti ću vam reći da ovaj kazino blokira svoje korisnike
Automatski prevedeno:
pre 2 godina
Can you confirm that you had been able to withdraw your balance before you got blocked, please?
pre 2 godina
Nažalost, nisam napravio snimak ekrana.
Automatski prevedeno:
pre 2 godina
Čekaj tamo
Automatski prevedeno:
pre 2 godina
pre 2 godina
Allow me to summarize now:
There is an active balance of $50,42 in your casino account at the moment, right?
You can access the account now, so what happened if you try to submit a withdrawal, please? I would also check the minimum withdrawal limits, to ensure you have "enough" funds to proceed, fifty dollars sounds quite low to me.
I also feel that you can try to ask the chat right now, don't you?
pre 2 godina
Nemam pristup pre nego što sam napravio snimak ekrana
Povlačenje je izbrisano, a zatim blokirano
Automatski prevedeno:
pre 2 godina
Hello,
this is getting quite messed up. Earlier you wrote you had not taken any screenshots.
To be 100% sure, your balance was paid in full, and then your account closed without a reason, am I correct? There are dozens of reasons for the casino to close players' accounts, would be nice to explain though.
I guess you have no idea what possibly went wrong, have you?
