Has anyone every tried/had any problem with Boomerang Casino? I saw some good reviews so i've tried it, had some great wins fortunately so i wanted to withdraw my money. Now here is the problem, my withdrawal was cancelled 3 times due to different reasons.
Hello there,
I believe I heard something similar a few days back, not sure in which casino...
For what payment option have you opted, please? Are you in touch with the support?
Anyway, there are other threads about the Boomerang Casino you can browse:
https://casino.guru/forum/casinos/boomerang-casino---general-discussion
https://casino.guru/forum/feedback-and-suggestions/boomerang-casino-payout-withdrawal#post-21879
https://casino.guru/forum/complaints-discussion/boomerang-casinos
Lots of players were paid but they have to wait for a couple of weeks.
Hi Radka,
Thanks for your answer! Yes I also read some threads that is why I'm trying to stay optimistic. I tried using Mastercard payment (same as my deposit) and yes I am in contact with the support. They said that there are some technical issues from the provider's side (Mastercard) and they had to lower their payment limit to 450€/transaction so the casino cancelled my withdrawal. So currently I have 3 ongoing withdrawals with ~360€ each. The frustrating thing is I started my withdrawal on 16th May, ofc there was the verification process which was accepted only on 7th July, but my withdrawal was cancelled the next day.. So I've been waiting for almost a month to receive my money which has been cancelled and re-submitted 2 days ago and it bugs my mind that I might have to wait weeks again..but as far as I know (based on their terms and cond.) after the verification of the account the finance team picks up every request within 3 business days (tho I'm scared a bit because everytime I contact the support team they are saying that there are some technical errors and a lot of requests so the process might take longer) ..
anyway that's the long story short, I've already written several emails and contacted them via live chat, we'll see I guess..
Hello,
it's quite a story! It's good that support does its job and stays in touch, it makes the whole situation more bearable, I'd say.
I must say that I'm slowly getting convinced that almost every casino tries to maneuver the players into using crypto as a withdrawal payment method. My personal opinion is that any payment linked with a bank means tons of security checks and procedures and casinos are struggling to keep up with all the demands on one side and bureaucratic - security requirements on the opposite side.
I can't help myself but if I were you, I'd try crypto.
What do you think?
Poštovani, imam problem sa isplatom na bumerang kazinu, 6.6.2022 sam podigao 1000€, 11.06.2022. su mi poslali mejlove sa potvrdom za podizanje 900€, 13.06. potvrdili su da od 100€ ,povlačenje 100€ je kreditirano 14/06 dok je isplata 900€ nestala, sajt mi kaže da je isplata završena, čet mi kaže da je sve ok i nisam odgovorio 5 dana na mail, nisam primio ništa, moj novac je ukraden, poslao sam mejlove sa potvrdom i screenshotove svog bankovnog računa na podršku gdje možete vidjeti da nisam dobio 900 € kredita, više ne znam šta da radim.
Andrew
Dear Andrew,
I'd suggest contacting your bank to clarify whether there is no issue with the payment. A week ago, another player from Italy was convinced by the casino to switch to cryptocurrency to get the winnings. Even though he obviously preferred the card or bank transfer.
Contact your bank, I'd say, and if you don't receive your money in a few days, you should submit a complaint, I guess.
You can do so by clicking this link:
https://casino.guru/complaints/create
Let me know what you get from your bank, please.
Dobro veče, kontaktirao sam banku koja mi potvrđuje da nije bilo rezervisanja niti pokušaja da se od njih kreditiraju iznose od 450€ ili 900€, tako da nisu ni pokušali, nisu mogli imati problema jer od 100€ je uredno plaćen.
Andrew
Uz mnoštvo kockarnica, teško je pronaći pouzdano mjesto za kockanje, a da ne naiđete na prevarante. Preporučujem da se prijavite na Slottica ima svoje pogodnosti. Zahvaljujući brojnim bonusima, uspeo sam da se upoznam sa svim nijansama slot mašina koje su mi se dopale. Sada ih redovno igram nakon posla.
Dobro veče, kontaktirao sam banku koja mi potvrđuje da nije bilo rezervisanja niti pokušaja da se od njih kreditiraju iznose od 450€ ili 900€, tako da nisu ni pokušali, nisu mogli imati problema jer od 100€ je uredno plaćen.
Andrew
I thought it will come to this.
So the payment was most probably not proceed. Let's see what we can learn through the complaint.
What surprised me is the fact, that the casino has never confirmed your verification. 🤔
Uz mnoštvo kockarnica, teško je pronaći pouzdano mjesto za kockanje, a da ne naiđete na prevarante. Preporučujem da se prijavite na Slottica ima svoje pogodnosti. Zahvaljujući brojnim bonusima, uspeo sam da se upoznam sa svim nijansama slot mašina koje su mi se dopale. Sada ih redovno igram nakon posla.
No need to post other similar web links, we got it all covered.
Just take your time and browse our web. 🙂
Uložio sam žalbu pa da vidimo šta će biti, stvarno sam zabrinut jer daju isplatu kao završenu ali nije tako, u ostalim slučajevima je novac uvijek stigao, ne razumijem zašto žele da ukradu novac na ovaj način i prije su mi odgovarali svakih 1/2 dana, sada je prošlo 7 dana.
Good morning,
I think that the casino suffers some technical issues. I checked your complaint to find out that you can no longer place the withdrawal request. Frankly, if this is the main cause of your trouble, we can only wait for the casino to fix it.
Zdravo,
Imam problem sa podizanjem novca iz kazina bumerang.
Ima li neko sličan problem?
Zdravo,
nego bi bilo dobro da pokušamo da objasnimo suštinu problema. 🙂
Pokušajte da nam objasnite šta je prethodilo selekciji, da li je podrška objasnila šta se dešava ili gde je problem. Razloga može biti na desetine, ali pokušaćemo da to otkrijemo zajedno. I idealno za rešavanje problema.
Zato vas molim da me obavestite.
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