Nažalost, i ja imam pritužbu. Igram tamo godinama, ali nikada nisam tražio isplatu. Sada sam pobedio i hteo sam da podignem 450 evra. Posle 6 dana iznenada sam dobio poruku da je moj nalog zatvoren iako sam verifikovani član i neću dobiti isplatu jer sam prekršio 7.6 njihovih uslova, što uopšte nije tačno.
Danas su mi uradili potpuno istu stvar. Nikada nisam koristio bonus
Nažalost, i ja imam pritužbu. Igram tamo godinama, ali nikada nisam tražio isplatu. Sada sam pobedio i hteo sam da podignem 450 evra. Posle 6 dana iznenada sam dobio poruku da je moj nalog zatvoren iako sam verifikovani član i neću dobiti isplatu jer sam prekršio 7.6 njihovih uslova, što uopšte nije tačno.
Hi, it's a shame when something like this just occurred. Could you tell me what the point is and what you violated ? Were you playing with some kind of bonus?
Tell me a little more about it so I know what's going on.
Danas su mi uradili potpuno istu stvar. Nikada nisam koristio bonus
Oh, so I see that the casino is obviously not the most reliable, especially when I saw that your complaint was closed a few days ago because the casino doesn't want to cooperate with us and doesn't respond to complaints. I would like to say something positive but I don't think I can find it in this situation and the only thing that can be taken from this is that I would not play in casinos with such a low safety index and I would be cautious.
Kažu da sam prekršio 7.6 njihovih uslova. Nikada nisam prihvatio bonus na svoje depozite. Igrao sam samo na Igrao sam kazino igre, ali nisam kupio nikakav bonus. Pobedio sam u igri bez bonus rundi. Sada kada sam pokušao da ćaskam sa njima i pitam šta sam pogrešio, zatvorili su ćaskanje i izgleda da sam i tamo blokiran.
Well, from what you describe, it's all unpleasant. But since we tried to help and nothing was resolved, I suppose they probably won't cooperate much with you either. I'd like to say something different, but the way they are behaving, it's going downhill and I would definitely forget about this casino as soon as possible. 😥
I could think of one more possibility and that is to complain to the authority, so if you feel like it, you can try it, although I don't guarantee a positive result again.
What do you think?
Već sam poslao na Curacao eGaming.
Great and when did you send the complaint there ? I'm curious what they'll write you off and how they'll handle it. If you get an answer, you can certainly share it with me.
It's probably the last option you have besides a lawyer, of course. 😕
Danas sam im pisao. Čudno da chasalot fortum šalje ponude bonusa na moju e-poštu kada su mi zatvorili nalog i blokirali me u ćaskanju
Apparently it will be an automatic email, and I have seen this happen in several cases at other casinos as well. I find it quite strange and not totally cool. But there's nothing you can do about it, unless you block the email if you don't want to receive anything from them. Of course, while there is still some hope, I probably wouldn't do it.
Apsolutno se kloni!!! Ne isplaćuju nikakve dobitke. Igrao sam tamo dugo ali nikada nisam pobedio i sada sam hteo da isplatim novac i odjednom mi kažu da igram sa bonusima i da mi se račun zatvara. Ćaskanje uživo se zatvara čim pitam, a na mejlove ne odgovara. Apsolutna sramota i zločin
Upravo to su uradili i meni.
Nikada nećemo videti taj novac.. Osećam se tako jebeno prevarenim. Sada je kažnjavanje kada mislite da ćete ih dobiti. Znam da nisam uradio ništa loše.
Apsolutno se kloni!!! Ne isplaćuju nikakve dobitke. Igrao sam tamo dugo ali nikada nisam pobedio i sada sam hteo da isplatim novac i odjednom mi kažu da igram sa bonusima i da mi se račun zatvara. Ćaskanje uživo se zatvara čim pitam, a na mejlove ne odgovara. Apsolutna sramota i zločin
Are you saying your account has been closed, and winnings voided, because you played with a bonus? That's rough... Sadly, it quite fits what we already know about the site. I mean this casino's lost interest in resolving players' issues some time ago. I am really sorry, you had to experience it for yourself.
Did you see its Safety Index?
Well, I don't dare to ask how much you lost there.
Ne igram sa bonusima.. Nikada ne igram sa bonusima
I believe the post above was meant for someone else.🤷♀️
Thank you for the information anyway. Could you perhaps tell us the reason you try to avoid the bonuses?🤔
Da li se ovaj cashalot kazino ugasio? Možete li mi reći Casinoguru?
Hi, according to what I have seen the casino should not operate anymore and it should be closed as we have mentioned in the review. Why do you ask?
Jer do pre 15-ak dana je bio u funkciji, sada je sajt na održavanju više od 15 dana.
And do you have any money in your player account or not? Or did you want to play in this casino and try it? 🤔
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