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Casinia Casino - opšta diskusija (strana 16)

 od jrewing
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38.724 pregleda 355 odgovora |
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Stalno lažu igrače. Već čekam još 8 dana na povlačenje. U ćaskanju stalno govore istu laž.

Automatski prevedeno:
jorgeramonhh

Prolazim kroz istu stvar. I dalje čekam isplate 10 dana sa istim izgovorom da ima kašnjenja.

Automatski prevedeno:

hello, no my account is not verified because they said it’s random who need to do the kyc so yeah it’s not but if I won’t get my money and of the year I will submit a complaint.

Okay then. Surely let us know about any updates, please.

Žalosno je kroz šta prolazim, istina je da sam pun besa i frustracije. Ne znam šta da uradim da nateram Kasiniju da mi reši ovaj problem. Želeo bih da znam da li imate bilo kakvu informaciju o tome gde mogu da odem ovde u Španiji da uložim zvaničnu žalbu. Ovo je previše za mene da prolazim sa Casinijom.

Automatski prevedeno:

I am really sorry that the casino did not respond to our complaint team.

I reckon that you should definitely try to contact the licensing authority, though.

Please inform us whether you get any new information.

Stalno lažu igrače. Već čekam još 8 dana na povlačenje. U ćaskanju stalno govore istu laž.

Automatski prevedeno:

May I ask how many withdrawals you are still waiting for?

They pay me 3 withdrawals yesterday after 10 days and now I will wait for 3 mores

Momci uvek čine sve što mogu da vam ukradu novac. Osvojio sam 700 evra na turniru i neće da mi daju. Imam snimke ekrana i razgovore. Držite se dalje od ovog kazina.

Automatski prevedeno:

file ,ovo

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file i ovo

Automatski prevedeno:
antorall

At least they payed it I still didn’t get my money

I’m excited to try my luck at Casinia Casino and see what it has to offer. I’m hoping for a great experience and would love to win big. Do you have any tips or reviews to help me get started?

Momci uvek čine sve što mogu da vam ukradu novac. Osvojio sam 700 evra na turniru i neće da mi daju. Imam snimke ekrana i razgovore. Držite se dalje od ovog kazina.

Automatski prevedeno:

Hello!

Great to hear the casino pays after all.

Regarding the tournaments, though, what seems to be the issue? I could really use some hints. Thank you.

Radka

Dobro jutro, što se tiče turnira, juče sam osvojio 700 evra. Upravo sam došao na 13. kao što sam poslao snimke ekrana. Problem je što mi ne daju novac.

Automatski prevedeno:

I’m excited to try my luck at Casinia Casino and see what it has to offer. I’m hoping for a great experience and would love to win big. Do you have any tips or reviews to help me get started?

Hi, no one will tell you in which casino you are going to win big. I hope this is quite obvious. Kindly consider that gambling is merely about losses. 🙂 I just can't figure out how your post came together with the ongoing delay payments we have been discussing. Are you not concerned with delays? That's impressive!

In any case, feel free to browse the casino section to make your well-informed pick 👈

Dobro jutro, što se tiče turnira, juče sam osvojio 700 evra. Upravo sam došao na 13. kao što sam poslao snimke ekrana. Problem je što mi ne daju novac.

Automatski prevedeno:

And what did they tell you, why they do not want to credit money from tournament? Can you tell the reason? How long do you wait for money?

Can you please share any experience here in Casinia Casino for me not to be worried if it is real time win?

magicalpine

Hey I think you can read a lot from players who wrote in this thread, or check user reviews or complaints where you also have real experiences from players. 

Based on that you can decide for yourself whether you will play in this casino or not. 

What do you say?

Zdravo..

Tražio sam od kazina tri puta u različitim danima samoisključivanje, počevši od sredine novembra, jer nemam kontrolu nad sobom i izgubio sam mnogo novca. Strpljivo sam čekao, ali ništa se nije dogodilo i klizio sam sve dublje i dublje i gubio sve više i više novca. Ovo nije u redu ako tražite da me blokirate jer nemate kontrolu nad sobom, a uslovi i odredbe oglašavaju da će se to dogoditi najkasnije u roku od 24 sata. Izgubio sam hiljade evra, moj račun još uvek nije blokiran i, nažalost, prokockao sam sav svoj novac. Ovo je zavisnost, razumem to, ali kao kazino ste u obavezi da u ovakvom slučaju podržite svoje igrače koji mnogo plaćaju. Tražim uvid, imam sve dokaze. Pisao sam Casinia podršci i dpo.casinia, ali mi uopšte nisu pomogli. S poštovanjem tražim povraćaj novca koji sam izgubio i momentalno blokiranje mog naloga.

Janice Lima

Automatski prevedeno:
simoneau703

Hello Janice.

I saw your freshly submitted complaint, which was the best step you could take. Our team of experts will do their best to investigate the matter. We believe that once any player asks for self-exclusion due to gambling addiction, the casino should take immediate action and close the account without unnecessary delays. This will surely be the most pressing matter in the complaint, and it's great you have evidence at hand.

In such a situation, perhaps you would like to put our responsible section to use; it has been created for players who may need a firewall from casinos or seek help: https://casino.guru/problem-gambling

Additionally, not sure whether you have any experiences with exclusion tools; this could help:

As part of our Global Self-Exclusion Initiative, we've partnered with BetBlocker, a UK-registered charity providing a free service to support people worldwide. You can find more information about our initiative here (https://casino.guru/global-self-exclusion-initiative) and about BetBlocker here (https://betblocker.org/).

BetBlocker is quick and easy to install on multiple devices, taking just 2 minutes. Once installed, it blocks access to over 84,200 gambling websites and runs quietly in the background. The service can be used anonymously and helps individuals manage their access to gambling safely and appropriately, whether that means complete restriction or limiting access during vulnerable periods. 

The other handy tools is the Self-Exclusion Assistance Tool

just in case you would also like to discuss some topics about problem gambling and prefer to stay out of casinos, this part of the forum may catch your interest too: https://casino.guru/forum/responsible-gambling

In any case, I truly hope our mediators will be able to help you.


Hvala vam puno, zaista cenim to. Definitivno ću to učiniti odmah i prihvatiti podršku od betblocker-a.. da li postoji način da se refundira izgubljeni novac nakon što ste zahtevali da ga blokirate nekoliko puta? Srdačan pozdrav

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