To be fair, I'd like to say that many casinos listed on this website simply ignore the forum and players completely. OR strictly posts bonuses promotions only - which I find far worse from the player's perspective.
Just my point of view.
Zdravo. Takođe sam imao problema sa povlačenjem pre nekoliko meseci, ali nakon procesa verifikacije do sada nisam imao nikakvih problema i zaista uživam u igranju na Catscasino! Deponovao sam i podigao preko eZeetVallet-a nedeljama i 4 dana sam imao podizanje od 120 evra u procesu i svaki dan me ponovo odlaže.
...Ranije je isplata trajala samo nekoliko sati. Samo ovaj put ne. Možete li da mi pomognete?
Hi.
Potpuno isti problem za mene. Verifikacija nije bila problem i prošla je brzo. Prva isplata je isplaćena preko Skrill-a u roku od 24 sata nakon dva pitanja u korisničkom ćaskanju.
Čekam 3 dana na drugu isplatu. Posle ponovljenih upita, uvek su mi rekli drugačiji odgovor u razgovoru sa klijentima. Prvo je pisalo da će uskoro biti isplaćeno, zatim je pisalo u roku od 24 sata, zatim je pisalo u roku od 72 sata i na kraju da će uplatu proveriti služba obezbeđenja i da treba da budem strpljiv. Nažalost, do sada se ništa nije dogodilo i mislim da ću preći preko 72 sata.
Pošto postoji dnevno ili nedeljno ograničenje isplate i još uvek imam nešto novca na svom računu, mislim da će to zauvek biti odloženo. Ja sam uzbuđen. Ako se ništa ne desi u bliskoj budućnosti, verovatno ću podneti žalbu, što mislim da je šteta jer mi se inače jako sviđa kazino. Ali ako isplata traje večno i ne dobijete tačan odgovor, zaista je šteta. 😪
Zdravo. Takođe sam imao problema sa povlačenjem pre nekoliko meseci, ali nakon procesa verifikacije do sada nisam imao nikakvih problema i zaista uživam u igranju na Catscasino! Deponovao sam i podigao preko eZeetVallet-a nedeljama i 4 dana sam imao podizanje od 120 evra u procesu i svaki dan me ponovo odlaže.
...Ranije je isplata trajala samo nekoliko sati. Samo ovaj put ne. Možete li da mi pomognete?
Hello.
I'd like to learn a few things first f - I may:
Has the casino informed you about the reason for this delay? Have you suggested other payment options to opt for?
You know, using a different payment option is usually the easiest solution. So, I'd say it's worth a try.
What do you think about it?
Hi.
Potpuno isti problem za mene. Verifikacija nije bila problem i prošla je brzo. Prva isplata je isplaćena preko Skrill-a u roku od 24 sata nakon dva pitanja u korisničkom ćaskanju.
Čekam 3 dana na drugu isplatu. Posle ponovljenih upita, uvek su mi rekli drugačiji odgovor u razgovoru sa klijentima. Prvo je pisalo da će uskoro biti isplaćeno, zatim je pisalo u roku od 24 sata, zatim je pisalo u roku od 72 sata i na kraju da će uplatu proveriti služba obezbeđenja i da treba da budem strpljiv. Nažalost, do sada se ništa nije dogodilo i mislim da ću preći preko 72 sata.
Pošto postoji dnevno ili nedeljno ograničenje isplate i još uvek imam nešto novca na svom računu, mislim da će to zauvek biti odloženo. Ja sam uzbuđen. Ako se ništa ne desi u bliskoj budućnosti, verovatno ću podneti žalbu, što mislim da je šteta jer mi se inače jako sviđa kazino. Ali ako isplata traje večno i ne dobijete tačan odgovor, zaista je šteta. 😪
I wouldn't be surprised much to find out that the payment provider has some issues providing services in German-speaking countries. Just a guess, but it happens quite a lot these days. 🙁 I'll keep the chat operators aside since they are not usually well-informed.
So, I'll stick with my question. Can you opt for a different payment option at the moment?
Hi.
Očigledno to nisu opcije plaćanja za mene, barem mi to nije rečeno i isplata do sada nije otkazana.
Već sam jednom platio preko Skrill-a i nije bilo problema.
Sada, kod druge isplate, odgovor je uvek isti: „Vašu isplatu proverava služba bezbednosti i uskoro će biti isplaćena".
Danas sam ponovo kontaktirao korisničku podršku putem ćaskanja i rečeno mi je da će pokušati da mi isplate novac danas. Ja sam uzbuđen.
Ali pošto bih želeo da vršim dalja povlačenja, pošto još uvek imam nešto na svom računu, znatiželjan sam da li će to svaki put trajati toliko dugo. Sve dok se danas uopšte isplati...
Druga isplata je upravo isplaćena. 😊👍
Nadam se da će ovo raditi sada u budućnosti. 😊
Nice!✨👌
Hopefully, it was just an occasional complication without further effect!
Keep us posted once you submit another one - just to see how it goes. 🙂
I would like to bring to everyone’s attention that this casino (or someone impersonating as CatCasino) is sending these kind of emails from a seedy gmail-address. They have also attached a whatsapp-number for contact. Just to clarify; I have depoed here once. I think it was 10 euros. So I, by no means, would have a personal manager...
Seems like a phishing email! Thank you very much for bringing this up!
Could you inform the casino? I believe they should know.
Has anyone else found this in a mailbox? 🤔
da ja.
I ja sam takođe bio registrovan u Cat kazinu i takođe sam dobijao takve pošte u Gami i takođe od Game.
Ali mnogo interesantnije pitanje je odakle im naša e-mail adresa i kako znaju da imamo nalog u ovim kockarnicama.
Da li je moguće da Cat i Gama daju adrese e-pošte?
Received another one. This is definitely CatCasino sending these to people who unsubscribed from their newsletter etc. Highly immoral...
Cat Casino and Gama have the same owner. It seems the casinos are also managed by the same people so that's the answer to your question. The casinos are connected.
Anyway, it would be interesting if you asked the same question the Cat Casino's customer support.
Do I understand it correctly that you unsubscribed from from Cat Casino's newsletter, but then you received this anyway?
Hello there,
Thank you for your feedback.
We sincerely regret that we are currently experiencing some technical issues affecting the withdrawal process. We are making every effort to promptly eliminate these problems and ensure smooth operation.
If you are still having difficulties with withdrawal, please write to aleksandra.ru@cataffs.com with your ID or the mail where your account is registered.
Hello there,
Thank you for your feedback.
We're sorry you had a negative experience with our customer service.
If it's not too much trouble for you, could you please describe the situation in more detail by sending us an email at aleksandra.ru@cataffs.com, along with your ID or the email address associated with your account?
Hello there,
Thank you for your feedback.
We sincerely regret that we are currently experiencing some technical issues affecting the withdrawal process. We are making every effort to promptly eliminate these problems and ensure smooth operation.
Could you please describe the situation in detail by emailing us at aleksandra.ru@cataffs.com with your ID or the mail where your account is registered.
Hello there,
Thank you for your feedback.
These letters can be sent by a personal manager with a personalized offer for you, as well as managers can write to you on messenger, if for example you are not satisfied with such communication support, you can always write to us to revise or disable for you mailings with personalized offers.
Hello there,
Thank you for your feedback.
No such can not be, as we are two different projects but we have the same affiliate program.
Hello there,
Thank you for your feedback.
If you wish to unsubscribe from the newsletter, you should contact our support chat or write to support@catcasino.com.
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