Zdravo,
Takođe imam problem što od 26. marta 2024. (tj. 10 dana) moja isplata nije obrađena niti završena.
I dalje piše "u procesu". Čet šalje unapred napisane odgovore i to radi već 5 dana. Ne dobijam nikakav odgovor mejlom...
Možda bi trebalo da prijavite kazino da niko više ne deponuje
Zanimljivo, danas su isplatili. Možda je to zbog ocene ovde na Casino Guru 😀
Ko zna kazino koji je dobar i koji se vrlo brzo isplati. 🙂)
Kazina Dama.Nv se isplaćuju u roku od 2 dana i, po mom mišljenju, veoma su ugledna.
CatCasino čak i istog dana!
My withdrawal was on the 27th of March, I too will be closing my account after funds have been received. I do play at other places that payouts are very fast, via bank transfer...however my reason for playing here was because being an Australian resident, gaming providers such as pragmatic, playngo, quickspin etc are not available to play due to law changes here but were available for Australians to play at crownplay.
Uslovi i odredbe kažu 3 radna dana, a ja sam čekao 7 radnih dana i po mom mišljenju kazino krši svoje opšte uslove.
Nisam zvanično uložio žalbu, samo sam izrazio svoje mišljenje ovde na forumu.
Srdačan pozdrav
Hello,
probably just a misunderstanding with the closed complaint. Thank you for the clarification.
Anyway, terms and conditions usually provide the normal time frames for withdrawals. If the casino is experiencing delays in the process flow, its first interest is not to change the terms, but to work on the problem.
So, under normal circumstances, the expected deadlines should work. To be honest, the KYC follows withdrawals, and not every verification is the same. Not speaking about additional verification. 🙁
One way or another, I empathize with you, and I'm glad you shared this with us.
My withdrawal was on the 27th of March, I too will be closing my account after funds have been received. I do play at other places that payouts are very fast, via bank transfer...however my reason for playing here was because being an Australian resident, gaming providers such as pragmatic, playngo, quickspin etc are not available to play due to law changes here but were available for Australians to play at crownplay.
Hopefully, it's just a question of time. Based on the previous good news, I'm quite convinced it should be okay eventually.
I bet it's hard to find available casino supporting more than a few game providers for you, am I right? 🤔
So, I'm sorry to see you have to keep searching.
zdravo ljudi,
Takođe sam tražio povlačenje 29. marta, do danas kažu da ima kašnjenja bla bla bla, treba da budem siguran da ću dobiti svoj novac itd.
Igrao sam u nekoliko dama ili rabidi kazina i primetio sam da prva isplata uvek traje malo duže. Kada jednom izvršite isplatu, sledeća isplata ne traje duže od 3 dana. Muči me i pravim galamu svaki dan u ćaskanju i mejlu, ali ne dobijam nikakav odgovor putem e-pošte i uvek ista stvar u ćaskanju.
Usually when it comes to the first withdrawal, the casino has to do the verification of the account, so this may be the reason for the delay, actually. Is your account fully verified in this casino? We do give casinos 14 full days to get this process done with, as Veronika explained to yo in your complaint, as well. The live chat is not always informed about all the withdrawal requests, so they are not always able to give answers regarding those.🤷♀️
I know your replying to another player, but in terms of verification, they won't allow me to verify my account, and in the verification section it states I don't need to which is very odd...this will be my 2nd withdrawal, I did a test withdrawal of a smaller amount, to see if they'd pay out ($60AUD) which they did in 2 days, unverified..so, to have multiple complaints about this place within the same time period, wouldn't that be of concern? They're not sending out emails to everyone on what's happening, there's no communication at all...so in my opinion, this wouldn't be a reliable place for anyone to play or join. And I still haven't received my withdrawal either.
12 days left, they still not payed out.
I write to the support at every 2nd day and I also chat with them, but no success
Ali samo prva isplata, još čekam drugu isplatu dan kasnije.
Prošlo je 12 dana, a prema četovanju uplata će biti izvršena večeras. Čekam da vidim šta će se desiti.
Zdravo, i ja čekam isplatu već 10 dana. Zatražio sam isplatu 29. marta i ništa se nije dogodilo do danas.
Tako da sam danas primio obe uplate.
Takođe sam/bio sam nov na sajtu. Za svaku isplatu bilo je potrebno tačno 12 dana.
Dakle, za sve one koji čekaju...trebaće oko 12 dana.
lg
That's great to hear!! Thanks for the update.
12 dana generalno ili 12 radnih dana?
12 dana generalno, isplatio sam 27.03.2024.
It's Monday 11pm here in Perth Australia, and my cashout was the 27th of March also...will give it till Wednesday I guess...by the way, are any of you verified? And if so, did support ask you to verify yourself or were you able to verify via the verification section in your account?
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