Zdravo,
Bez sumnje! Samo što odredbe i uslovi, koji uključuju druga „izuzimanja" i izjavu „kompanija zadržava pravo da promeni ove uslove i odredbe u bilo kom trenutku bez prethodnog obaveštenja", obično ne predstavljaju nepredviđena kašnjenja.
Slažem se, međutim, da svi treba da se pridržavaju pravila.
Međutim, važno je napomenuti da kazinima dajemo punih 14 dana da se pozabave KIC-om, istorijom igara i isplatama. To znači da čak i ako podnesete žalbu, ovaj rok se mora primeniti. Tek nakon što kazino ne ispoštuje ovaj rok, tim će intervenisati.
Kad smo kod toga, da li ste u potpunosti verifikovani, molim vas?
Bilo bi sjajno smanjiti ovaj deo, ako razumete šta mislim.
Hello,
Without a doubt! It is just that terms and conditions, which include other "exclusions" and the statement "the company reserves the right to change these terms and conditions at any time without prior notice," do not usually account for unforeseen delays.
I do agree, though, that everyone should abide the rules.
It is important to note, however, that we give casinos a full 14 days to address KYC, gaming history, and payouts. That means, that even if you submit the complaint, this time frame must be applied. Only after the casino fails to meet this deadline will the Team intervene.
Speaking of which, are you fully verified, please?
Would be great to thick-off this part, if you catch my meaning.
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