Zdravo, danas sam ponovo pisao ujutru sa onlajn ćaskanja i pisali su mi da sačekam do kraja dana, da se radi na odustajanju od ugovora. Da ću dobiti 100% novca.
Ali ništa se ne dešava. Slikao sam i stranice ekrana.
Pisali su da mi ne treba verifikacija naloga. Igrao sam bez bonusa.
Dobro jutro...umesto toga napravio sam povlačenje 311fr od 25.04.2024...svaki dan ih kontaktiram u onlajn ćaskanju i uvek mi kažu da treba da sačekaš i da budeš strpljiv...prošlo je mnogo dana i dalje nema vesti o OBRADI POVLAČENjA....Sada sam više nego očajan!...Takođe želim da istaknem da sam već napravio 3 povlačenja sa ovim neredom ali sada ne razumem zašto to rade ovako...možete li mi ljubazno pomoći...Očajna sam i ne znam više šta da radim
Zdravo, danas sam ponovo pisao ujutru sa onlajn ćaskanja i pisali su mi da sačekam do kraja dana, da se radi na odustajanju od ugovora. Da ću dobiti 100% novca.
Ali ništa se ne dešava. Slikao sam i stranice ekrana.
Pisali su da mi ne treba verifikacija naloga. Igrao sam bez bonusa.
Naravno, hvala vam puno na odgovoru.
Međutim, šta to znači da rade na odustajanju od ugovora, molim vas? iz kojeg konkretno? Kazino stalno ponavlja istu stvar, tako da bih ozbiljno razmislio o podnošenju žalbe, pa ako vas zanima moj prethodni odgovor, postavio sam vezu na kojoj možete da je uložite.
Dobro je da imate neke snimke ekrana i ako vam zatrebaju, iskoristili biste ih u žalbi.
Mislim da bi to bio najrazumniji korak, pošto ne možete da idete dalje.
Dobro jutro...umesto toga napravio sam povlačenje 311fr od 25.04.2024...svaki dan ih kontaktiram u onlajn ćaskanju i uvek mi kažu da treba da sačekaš i da budeš strpljiv...prošlo je mnogo dana i dalje nema vesti o OBRADI POVLAČENjA....Sada sam više nego očajan!...Takođe želim da istaknem da sam već napravio 3 povlačenja sa ovim neredom ali sada ne razumem zašto to rade ovako...možete li mi ljubazno pomoći...Očajna sam i ne znam više šta da radim
Hi, I can see that he is in a similar situation as the player in front of you, and I don't envy you for that. We give the casinos 14 days to resolve the withdrawal, but I still see that you've already filed a complaint.
Did the casino not tell you why it is taking longer than usual ? It would be good if the casino itself would comment on these cases, because just telling you to be patient is probably not enough.
You haven't had any update since Friday ?
Hi, I can see that he is in a similar situation as the player in front of you, and I don't envy you for that. We give the casinos 14 days to resolve the withdrawal, but I still see that you've already filed a complaint.
Did the casino not tell you why it is taking longer than usual ? It would be good if the casino itself would comment on these cases, because just telling you to be patient is probably not enough.
You haven't had any update since Friday ?
Dobro jutro... praktično u subotu uveče sam poslednji put kontaktirao čet.. i sada mi odgovaraju jednostavnim COPI AND PASTE, govoreći da budete strpljivi i da je povlačenje skoro na kraju obrade... ali ništa nije kreće!... ukratko, nema razloga za sve ovo
I won 750AUD on Crownplay Casino over 2 months ago, I went to withdraw the funds to my account then found I could no longer access my account due to verification requirement, I sent the required documents to the email provided but haven’t heard anything since, I contact the 24/7 customer support but they are no help at all
What should I do, is it just a scam and I should give up or keep waiting ?
In this case, I would really recommend filing a complaint here with our team. It is really a long time to wait for the verification and I am sure our team will do their best to help you out. Please follow this link whenever you decide to submit a complaint, and let us know if you need any assistance with that.
Dobro jutro... praktično u subotu uveče sam poslednji put kontaktirao čet.. i sada mi odgovaraju jednostavnim COPI AND PASTE, govoreći da budete strpljivi i da je povlačenje skoro na kraju obrade... ali ništa nije kreće!... ukratko, nema razloga za sve ovo
It would be great to see their progress soon. Based on the fact I found in your complaint, previous payments took some time, yet they made it through eventually. To me, it sounds like the casino is experiencing some sort of delay. Of course, using copy/paste responses is not pretty friendly or useful, but casino employees usually use this approach when they wait for further updates. 🤷♀️
Let's hope for the best!
Dobro jutro...mogu da potvrdim da su dobici od 311fr danas stigli na moj bankovni račun...rekao bih 11/12 dana od kada sam izvršio povlačenje
Thank you for this great update. It is really good that you received the money even though it took a little bit longer than you would have liked, right? Are you going to stay with this casino now? What do you reckon?
Dobro jutro... da, rekao bih da sam malo razočaran vremenom povlačenja inače mi se stvarno sviđa kazino
If you'd like to share your experience, please follow this link where you can write your review for this casino. It could really help others.😉
Hi all,
Recently signed up to crownplay and had a bit of a win, have looked through the comments and seen how slow it can be to be paid out which is a bit dissapointing..
But just looking to see if many people from australia have withdrawn?
If so when entering your bank details
It asks for a clearing number, would this be my banks swift code?
And a Iban or bank code, would that be my bsb and account number together?
Thanks in advance
Hey Jakb
Clearing number is your bsb and account is your account number, Max withdrawal is $750 here...I stopped playing here once I got my money...but I religiously play at Woo casino and casino Chan as they allow Aussies to play pragmatic slots...super fast withdrawals..don't put any more of your money into this place..that's just my opinion.
Awesome i wasnt sure on that when i asked the bank they said it would useually go together, so good to hear from somebody thats done it and it worked...
Just curious as to how long it took to get your money?
And yess i wont be putting anything else in until my moneys cleared at a minimum
My withdrawal took 14days, too long for me, I don't have the patience for that lol hopefully you get your money sooner, rather than later, but as you can see from this thread, you'll be joining us with that wait😂
sorry to be a pain but i was speaking to my bank and they said you would need the swift code in there for an overseas transfer..?
But your saying where the clearing number was you used your bsb and where it says IBAN or bank you used your account number? Cheers
No you don't need a swift code, I don't know where the bank got their info lol but I've made withdrawals at multiple casinos with the same layout for bank transfers and not once did I enter a swift code.
Just enter it like I told you and submit it...did it not work when you tried?
Bank name: e.g COMMONWEALTH BANK
Clearing #: 062948
Iban or bank: 12345678
Account holder: your name
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