Zdravo, imam povlačenje na čekanju od 19. oktobra 2023. Možete li mi to rešiti, molim vas?
Nije kul čekati više od 3 dana na povlačenje, veoma je zamorno!
Bojim se, ovo je odgovor koji sam dobio prošle nedelje i od tada se ništa nije desilo:
Zdravo,
Vaše povlačenje je pod odobrenjem. Molimo sačekajte da se uplata završi. Imajte na umu da u skladu sa Uslovima 7.12. Standardni period povlačenja je dva radna dana. Ciber.bet zadržava pravo da promeni period povlačenja. To se može desiti iz nekoliko razloga:- uplata se obrađuje kroz prilično dug lanac finansijskih institucija, od kojih svaka ima pravo da obradi transakciju do jednog dana;
- zbog pooštravanja mera za sprečavanje pranja novca i terorizma, plaćanja postaju predmet odobravanja ručnog plaćanja u nekoj fazi;
- u nekim slučajevima platni sistemi zahtevaju informacije o verifikaciji računa: adresu ili puno ime, au slučaju višestrukih isplata ili velikog iznosa transakcije, može da uspori plaćanje dok se ne unesu potpuni lični podaci izvođača. primljen;
- može doći do privremenih tehničkih grešaka tokom operacija na strani svakog od učesnika u lancu kretanja novca. Izvinjavamo se zbog neprijatnosti. Hvala na razumevanju.
Hi, I'm with a pending withdraw since october 19, 2023. Can you solve it for me please?
It's not cool wait more than 3 days for a withdraw, it's very tiring!
I'm afraid, this is the answer I received last week and nothing happens since then:
Hello,
Your withdrawal is under approval. Please, wait for the payment to be completed.Please note that according to the Terms and Conditions 7.12. The standard period of withdrawal is two business days. Cyber.bet reserves the right to change the period of withdrawal.It can happen because of several reasons:- payment is being processed through a rather long chain of financial institutions, each of which has the right to process the transaction up to one day;
- due to the tightening of anti-money laundering and counter-terrorism measures, payments are becoming a subject of manual payment approval at some stage;
- in some cases, payment systems request information about the verification of the account: the address or full name, and in the case of multiple withdrawals or a large transaction amount, it can slow down the payment until the complete personal data of the performer is received;
- temporary technical errors may occur during operations on the side of each of the participants in the money movement chain.Bringing our apologies for inconvenience. Thank you for understanding.
Automatski prevedeno: