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Dolly Casino - opšta diskusija (strana 2)

 od MessiMachine
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5.710 pregleda 45 odgovora |
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So I'd probably wait for that email. Didn't the deposit bonus also have a maximum cashout for example and therefore the money could have been deducted? 

Alternatively, is plinko allowed to play with this bonus and did you check what max bet you can use? Obviously I would check all these things beforehand because that might be the reason why your money was taken. 

But you said the casino gave you few details, so what did they tell you?

Basically the game provider will need to audit my game activity but who knows if that is true or not Live Chat is as useless as tits on a bull

david8080

So they have enforced max bet and games which is quite useful for today. A lot of casinos don't have that. 

On the other hand, it was a no deposit bonus, so weren't there requirements attached to it from your VIP manager? 

I also see that the game provider should do the investigation of your gameplay according to what you say. 

So at the moment it's probably best to wait and see what they find out and what they write to you. If nothing turns up, then you have an open complaint and we will try to help you.

Jaro

At dolly casino if you are on a bonus the gamewant let you bet above the set limit $7.50 . And if the gane is not allowed to be played on bonus you cant select the at all .


That $100 says deposit bonus but i def did not deposit any money to gef that $100 .the VIP manager gave it to me to encourage me start plsyimg again mate and he because of a isdsue with a withdrawl few weeks earlier

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david8080

Sorry about my grammar mate im on the work bus in Ghanaa .at the monent .


I have had another casino fo something siiiliar to me once when i purchess somd casink credit with accumalteex coin bnus system tbey had .


But they told me the reeason why straight awsy


Thanks for your help.

So they have enforced max bet and games which is quite useful for today. A lot of casinos don't have that. 

On the other hand, it was a no deposit bonus, so weren't there requirements attached to it from your VIP manager? 

I also see that the game provider should do the investigation of your gameplay according to what you say. 

So at the moment it's probably best to wait and see what they find out and what they write to you. If nothing turns up, then you have an open complaint and we will try to help you.

It will be interesting to see what they decide because $7k

is a good days work but my deposit teach month were alo5 mor3

then $7k . I personally think i should be allowed to keep that $7k as 8 did nothing wrong at all if i was the casino boss i would sacrifice $7k

for a player that has constantly deposited large sums each month ,


If they so No to me i want the account closed immediately with Dolly Casino .


david8080

Let's see how the decision will be made and what information will surface from the casino and towards us. Then we will be able to talk more about it because for now we can speculate. 

However, you don't know if this bonus also had a maximum cashout?

Jaro

Deposit bonuses don’t have max cash out limits, only the casino give away of free spins from what i can recall


How long do these issues usually drag on for .

david8080

Thank you for your reply. I can't tell you the exact time period because it depends on what our team finds out, when the casino is contacted, etc. 

However, I have seen that Tomas has already managed to reply to you, so it has moved forward again. So when you find the time, please do the same and give him what he needs.

Thanks for your cooperation.

Jaro

Hi , still no feed back from anyone at Dolly Casino no even a email from there so called Personalised VIP manager .

If this is how they treat a player who are VIP and consistently depositing big sums each month i can only imagine how they treat the rest of there player

david8080

zdravo, imam dve tekuće žalbe sa Doli, ja sam vip 5 nivo. dve pobede napravljene u provajderu stikelogic slot delicius candi gde je 14. 02. na oko 6 osvojio u spinu za osvajanje 200 evra, a zatim na oko 7 još jedan obrt za pobedu u rundi osvojio je 500 evra, oba nisu pripisana mom računu.

Čekam odgovor 22 dana jer imam novac zaglavljen u multijoker slot mašini uvek stekelogic bonus nije završen zbog softverske greške. Odgovaraju mi posle 20 dana da moram da čistim keš hahahaha. Oni su prevaranti i nisu baš tačni. Već sam popunio kartice za povraćaj svih depozita uplaćenih u 12 meseci. Imam sve mejlove. ćaskanje i telefram sa vip menadžerom za podršku. a ako treba otići ću i podneti žalbu. klonite se svih ovih ek rabidi kazina. Oni su prevaranti. Izgubio sam 200.000 evra za dve 3 godine. onda kada dobijete da imate novac to je agonija više od 1500 ne možete dnevno. ali isplate čak 100 000 hiljada evra.

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LUCADC76

I have made withdrawn successfully in the past with Dolly Casino .

I was still playing and had not even tried to withdraw the money in my account when it vanished . The lack of feed back from them is the most annoying thing just have to see what happens i suppose .

The casino cant actually manipulate the games on there sites they are deigned and maintained by the Game Provider .

The casino controls our accounts though i could be wrong though

Good luck with your trying to get your cash back i hope your struggle is not to frustrating but i think you will find it will just dragg on and on i which is not healthy at all ,

. Good luck

david8080

pogledaj danas su mi rekli u ćaskanju da su nakon provere potvrdili da je dobitak isplaćen za 500 evra poslao sam istoriju svog naloga i nema dobitka od 500 evra dok postoji lepa istorija pobede za okretanje. sutra ću nastaviti sa prijavom za prevaru i preokret svega. banka radi sve ja ne radim ništa osim popunjavanja i potpisivanja.

oni su lopovi ne odgovaraju na mejlove misle da su mi posle mesec dana koliko sam tražio detalje depozita sa metodom i brojem kartice poslali onaj koji takođe mogu da vidim u istoriji svog naloga. sramno i glupo čak i sve u moju korist

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LUCADC76

The casino support told me in live chat that they cant actually check our accouhts or game activity/history they reckon only the Game provider has thaf access which souded a big strange .


Hi , still no feed back from anyone at Dolly Casino no even a email from there so called Personalised VIP manager .

If this is how they treat a player who are VIP and consistently depositing big sums each month i can only imagine how they treat the rest of there player

I see, and have you written to Tomas what he needs for his complaint? I didn't see your answer there, so I'm wondering if you sent him an email or what it's like.

zdravo, imam dve tekuće žalbe sa Doli, ja sam vip 5 nivo. dve pobede napravljene u provajderu stikelogic slot delicius candi gde je 14. 02. na oko 6 osvojio u spinu za osvajanje 200 evra, a zatim na oko 7 još jedan obrt za pobedu u rundi osvojio je 500 evra, oba nisu pripisana mom računu.

Čekam odgovor 22 dana jer imam novac zaglavljen u multijoker slot mašini uvek stekelogic bonus nije završen zbog softverske greške. Odgovaraju mi posle 20 dana da moram da čistim keš hahahaha. Oni su prevaranti i nisu baš tačni. Već sam popunio kartice za povraćaj svih depozita uplaćenih u 12 meseci. Imam sve mejlove. ćaskanje i telefram sa vip menadžerom za podršku. a ako treba otići ću i podneti žalbu. klonite se svih ovih ek rabidi kazina. Oni su prevaranti. Izgubio sam 200.000 evra za dve 3 godine. onda kada dobijete da imate novac to je agonija više od 1500 ne možete dnevno. ali isplate čak 100 000 hiljada evra.

Automatski prevedeno:

Oh, well, that's pretty sad. I don't know if the game provider is investigating this thing or the casino, did they tell you? 

As for the chargeback, have you already requested it or is it just a last resort? 

If you feel like you don't know what to do next, feel free to open a complaint with us and we'll try to help.

What do you think?

Jaro

Hi , jus5 sent Tomas email then with photo etc

david8080

Thanks for the answer, of course, I only asked because I was not sure so that the investigation could continue.

JARO NIKO IZ DOLLU KAZINA NE ODGOVARA NA MOJE IMEJLOVE. U SREDU IĆU DA SASTAVIM PRIJAVU POŠTANSKOJ POLICIJI. NAPISAO SAM I OBAVEŠTIO DOLLI KASINO PREMA DOKAZIMA KOJE ĆU PRILOŽITI AKO ŽELITE. PITANjE TAKOĐE SAM PRIPREMIO POVRATAK NAPLATE KREDITNE KARTICE. SADA ĆU NASTAVITI SA OSTALIMA. DA LI IMATE BILO KOJI SAVET DA MI DATE U VEZI SA POVRATOM DA BISTE IMALI POZITIVAN ISHOD. VERUJEM DA SAM PREVAREN I IZVEŠTAJ ĆE BITI ZA PREVARU. SNAŽNO PREPORUČUJEM AŽURIRANjE OCENE OVOG KAZINA JER SE U POSLEDNjIH NEKOLIKO MESECI MNOGO POLOŽIO. IGRAO SAM GODINAMA RANIJE KAO VIP SU ISPLATILI DOBITAK I ZA NEKOLIKO SATI SADA JE AGONIJA ČAK I SAMO PRIČATI I IMATI ODGOVORE. AKO STE ZNALI IMEJLOVE KOJE SAM POSLAO A NIKO NE ODGOVARA. MOLIM VAS TAKOĐE ZA PODRŠKU JER SAM TRAŽIO DA IMAM ISTORIJU DEPOZITA ALI SA DETALjIMA NAČINA I BROJEM KARTICE. ŠTA SU RADILI POSLALI SU MI ISTORIJU ALI UPRAVO ONU KOJU SAM MOGAO DA VAZIM SA SAJTA. DATUM VREME I IZNOS ALI NEDOSTAJU DETALjI METODA I KONAČNI BROJ KARTICE. MISLIM DA IMAM PRAVO DA IMAM OVE INFORMACIJE. OVI KAZINI SU ILEGALNI, NISU PREVARE I IZNENAĐEN JE ŠTO JE ASK KOCKER TAKOĐE VEOMA ODBRANBENI PREMA NjIMA, NA primer, ONI SU MOJ ZAHTEV ZA DVA NEISplaćena DOBITAKA.

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LUCADC76

As for the chargeback, it is possible that it will close the door to play later in other casinos, so that's why I asked if this is a last resort for you until you have exhausted other options. But you can get a lot of information about it in this thread, so check it out.

As for the rating, that's why we need players in trouble to open complaints to find out if they really made a mistake or not. Depending on whether they try to solve it or just let things go, the safety index will change.

As far as what you are asking from the casino, you will have to mention it to Nick, because I don't handle complaints. 

I firmly believe that it will be resolved somehow and the situation will be ended with a fair outcome. 

I will keep my fingers crossed for you.🤞

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