pre 11 meseci
Hvala
Automatski prevedeno:
Galactic Wins Casino - opšta diskusija (strana 6)
pre 6 meseci
Zdravo, da li bi neko mogao dobro da mi objasni šta moram da stavim jer ne razumem?
Automatski prevedeno:
pre 6 meseci
Hi!
What do you need to know, please?
pre 6 meseci
IBAN and Swift are given by your bank, are codes for international tranfers that identifies your bank agency. You must go to your bank and request for it with your manager or someone!!!
pre 6 meseci
Dobar dan! Deponovao sam 300 reala u galacti pobedama i otišao na 700 i nekoliko reala i nisam iskoristio bonus i odrekao ga se, napravio sam povlačenje pre 5 dana i još ništa! Može li mi neko reći da li postoji mogućnost da dobijem svoj novac?
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pre 6 meseci
Hi, it's certainly possible to receive the winnings. Have you tried contacting the casino regarding your withdrawal? If it's your 1st withdrawal in the casino, it's highly probable that you'll need to verify your identity first and that's what usually takes some time.
pre 2 meseci
Od 13.02.2024. izvršio sam povlačenje i još uvek je na čekanju. Već sam odavno poslao svoja dokumenta. Trebalo je da se proveri i ponovo su me pitali. Moje pitanje je kada ću dobiti svoj depozit? Prošlo je više od 5 dana i još ništa
Automatski prevedeno:
pre 2 meseci
I'm sorry to say that, but only casino employees would have a chance to answer your question.
Since you have not yet passed the account verification, I'd say we should for now focus on the most important part - finding out why your documents are not accepted.
Could you please clarify if you still need to provide certain documents or if they are being rejected for a reason?
I aim to learn where the delay comes from. Let me know, please.
pre 2 meseci
Problem rešen juče. Razgovarao sam sa podrškom i moje povlačenje je već u procesu, hvala vam puno
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pre 2 meseci
Hey. Thank you for tis positive news. It is always better to contact the support if there is some problem, right? 😉 Have they explained what was the case?
pre 2 meseci
Molim vas, da li neko zna koja su mi dokumenta potrebna i koliko brzo povlačenje stupa na snagu?
Automatski prevedeno:
pre 2 meseci
Hello, according to what you write you need to verify yourself in the casino, am I right ? As for your question itself, the best thing to do would be to ask the casino what you need, and if they ask you to verify your account, they will tell you what they require from you. But if you want to ask beforehand, you should definitely try the casino's support.
Afterwards you can let us know if everything went smoothly.
I strongly believe that it will. 🤗
pre 2 meseci
Hvala vam
Nažalost, otkazali su moje povlačenje i poništili ga
Automatski prevedeno:
pre 2 meseci
Hello, can I also know what was the reason the casino gave you ? Does that mean they took all your money? Were you able to pass the verification in the end ?
Let me know and we'll see if we can help you.
pre 2 meseci
Zdravo
Nisam čak ni poslao svoja dokumenta... nakon što sam hteo da se povučem, borio sam se oko 2 ili 3 dana da bih mogao da razgovaram sa izvršnim direktorom... I onog dana kada mi je odgovorio, bio je bot i moj nalog je bio već na nuli i to mi je rekao zbog uslova
Automatski prevedeno:
pre 2 meseci
Hello. Is actually your account fully verified at this casino, or not yet? What was the exact reason, they have told you, you have breached the terms, and are you aware of doing so? Please provide some more details, so we can check it out and see if our complaint team will be able to help you out with that. We'll be waiting for your response.
pre 2 meseci
Ne, nikad mi nisu rekli šta je to zauzelo… i ne, istina je, nisam svestan i ne proveravam….
Automatski prevedeno:
pre 2 meseci
Hey, in this situation, I feel we are not going much further by asking you questions, so how about pictures? 🙂. Since we really want to understand what is going on, could you please paste a screenshot showing the email or any other way of communication through which the casino informed you about the problem with the rules?
I'm more than convinced this is worth a try.
Thank you in advance!
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