pre 11 meseci
20 times tried to withdraw my money and every time withdrawal cancelled and i have verify profile , credit cards and everything! Please help!
Gama Casino - opšta diskusija (strana 5)
pre 11 meseci
Hi, according to the complaint you managed to file, I noticed that you were not able to withdraw due to technical problems. I also see that the casino replied to you and said that you need to make a withdrawal to a MasterCard card, which you do not have yet.
However, once you have processed the card and made the withdrawal again, could you let us know how it went and if there were any other problems or if everything went well ?
pre 11 meseci
Gama Casino
Zaradio sam 200 evra i odmah se verifikovao i sve je funkcionisalo odlično. Morao sam da pošaljem svoju bankovnu karticu finansijskom odeljenju da isplatim. Uradio sam to. Sve je odobreno, hteo sam da platim i odjednom piše otkazani razlog tehnički problem, pokušajte ponovo. Onda sam ponovo platio i odjednom mi piše otkazan moram to da razjasnim u svojoj banci, uradio sam to i rekli su da je sve u redu. Zatim sam odmah napisao podršci, on je rekao da treba da pokušam ponovo da platim, pa sam uradio, uradio sam to ponovo i onda piše ponovo otkazan zbog tehničkog problema, pokušajte ponovo. Morate da zamislite da sam pokušavao da isplaćujem svaki drugi sat 3 dana zaredom i svaki put kada je otkazano ili je došlo do tehničkog problema ili sam morao da to razjasnim u svojoj banci. 3 dana ovim izgovorom. I svaki put kada sam želeo da se žalim podršci, rekao je tri dana kasnije da je napisao da će ovaj put uspeti, pokušajte ponovo. Ovo su prevaranti, imaju sve moje podatke, moj pasoš, moju kućnu adresu, moju bankovnu karticu i ne žele da isplate!!!
Automatski prevedeno:
pre 11 meseci
Hi I moved your post under this casino. As far as your case is concerned, I see you are in a vicious circle. However, I would underline that 3 days is not too much time to panic, even though I understand that getting the same answer all the time is certainly not pleasant.
I'm sure you've managed to file a complaint and it's probably wise to wait for it to develop further because I saw that the casino replied as you say that it was the bank's fault and you say that the bank has confirmed that everything is fine on its side.
So we will leave it to our team to get to the bottom of the problem and see how it is eventually resolved.
For the time being, we will have to wait and hope that these technical problems will be resolved as soon as possible. Fingers crossed. 🤞
pre 11 meseci
Možete li mi reći zašto je svaka isplata koju vidite dala ista dva razloga za otkazivanje? Razlog broj 1: Trebao bih to da razjasnim sa svojom bankom. Razlog broj 2: oh tehnička greška. Svaki put kada platite, uvek dajete jedan od dva izgovora. Ako to nije laž njima, onda lažu i mene. Ko može više da veruje!!! Vidite koliko sam puta pokušavao da platim i stalno dobijao ova opravdanja
Automatski prevedeno:
pre 11 meseci
I understand that this is certainly frustrating, but why you keep getting these 2 reasons I don't know. The casino should know that. I think the most sensible thing to do in this case is to wait and see where our complaint team gets to, because I don't want to jump to conclusions.
I am a firm believer that your situation will be resolved and will turn out well. If you learn something new, let me know.
pre 11 meseci
I understand that this is certainly frustrating, but why you keep getting these 2 reasons I don't know. The casino should know that. I think the most sensible thing to do in this case is to wait and see where our complaint team gets to, because I don't want to jump to conclusions.
I am a firm believer that your situation will be resolved and will turn out well. If you learn something new, let me know.
pre 11 meseci
Pokušavam da isplatim od 17. oktobra 2023. i od danas 23. oktobra 2023. još uvek se otkazuje zbog tehničkog kvara. Čini mi se kao da štite ovaj kazino!! Dok sam čitao komentare, pročitao sam da neki komentari takođe nisu mogli da se isplate u GAMA kazinu zbog TEHNIČKE KVARE, ovi komentari su bili pre 3 meseca! Slučajnost ili ne slučajnost čak i pre 3 meseca tehnički kvar i nisam mogao da platim, ovde mi pričaju sve priče!! Hoćete da mi kažete da gama kazino nije mogao da isplati 3 meseca zbog tehničkog problema. ALI NEMA TEHNIČKIH GREŠKA PRI ODLAGANjU. Polako dolazim do 180!!!!!! Zašto, dođavola, nema tehničkih grešaka pri uplati depozita? Pustili su nas da igramo depozit i čim zaradimo novac ne može da se podigne zbog tehničkih problema već 3 meseca ozbiljno!!!!!!!!!!!!!!!!
Automatski prevedeno:
pre 11 meseci
Hm...there might be a technical glitch, but in that case, the casino should offer another option of transferring the money to you. I believe that could be the solution you're looking for.
I can see you already opened a complaint with them so I believe they'll come up with that solution. You still haven't been waiting for too long for the withdrawal so don't panic. I know about honest casinos where the withdrawals take even longer. It's definitely not a good customer experience, but it can still be resolved in your favour.
pre 11 meseci
Nisu baš odgovorili na moj odgovor. Zašto nema tehničkih smetnji pri uplati depozita????? Dozvolili su nam da uplatimo, ali onda odjednom dolazi do tehničkog problema sa povlačenjem i depozit ne radi, zaista ne izgledate kao zatečeni! Šta to znači jer nisam dugo čekao na isplatu, njima možda neće biti dugo od 17. oktobra!!!! Hoću da mi plate moj novac!!!!!!!!!!!!
Automatski prevedeno:
pre 11 meseci
I can tell you that I can already see there's casino's reaction in your complaint. It just needs to be reviewed and approved by Petronela as well as the last comment you posted there.
Please, give us some time to go through it. It's clear you'd like to get this resolved as soon as possible, but we deal with approximately 1000 new cases every month (+ we work on cases that are already in progress) so that's a lot of data and information we need to go through.
Anyway, since we already know the casino reacted in your complaint, I'd say that's always a positive step. I will take time, but I hope it will get resolved positively. Just please, make sure you won't lose your winnings while waiting for the resolution 👍
Ažurirano od strane autora pre 11 meseci
pre 11 meseci
Aha, trebalo bi da čekam i da ne radim ništa
Automatski prevedeno:
pre 10 meseci
For now? Yes, exactly. If you ask in such a way.
There are manpower limits we just can't pass.
I'm sorry, the team is overwhelmed right now, but they keep doing their best. Delayed complaints are first to be taken care of as soon as possible.
I hope you understand.
pre 8 meseci
’Fair casino verified by Guru’ when a multitude of people face ’technical issues’ while withdrawing and these problems do not seem to go away. Not shady at all, in fact, quite fair and nice 😉
pre 8 meseci
Yoyeli, how about using another tone rather than insisting on being rude and knowingly narrow?
If the casino truly has technical issues, is it not only logical that not just a single person would suffer from its consequences?
Deal with the fact that you lost your money willingly. It is sad, but still, it's true. Quite obvious. 😉
pre 7 meseci
Moram da budem iskren ovde, oni su samo loši, brojevi ne funkcionišu, isplata se samo poništava, bez obzira koji način isplate koristite, vrlo je lako uplatiti, ne možete sanjati da ćete isplatiti
samo krađa, kloni se 👍👍
Automatski prevedeno:
pre 6 meseci
Hello there. Before getting to any conclusions here, could you rather explain what exactly the issue is, please? 🙏 We need to know more about it, in order to help you, if you need us to intervene.
