ForumKazinaGGBet Casino - opšta diskusija

GGBet Casino - opšta diskusija (strana 10)

pre 3 godina od Vova1983
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pre 1 godinu

Kada drugi put pokušam da podignem, odbiju moju uplatu i kažu mi da će je prebaciti u finansijski centar i da samo čekam. Ne dobijam e-poštu niti odgovor zašto se to dešava i kako to rešavam pošto želim da podignem svoj novac.

Automatski prevedeno:
0800al
pre 1 godinu

Hello.

I think the situation is pretty clear, or at least you provided a good clue, I'd say.

Maybe the casino's platform does not support several open withdrawal requests hence, you just need to submit the second request after the first one is carried out.

What do you think about that? 🤔

Radka
pre 1 godinu

Već sam dao mnogo zahteva i svi su odbijeni, prvo povlačenje sam napravio pre nekoliko dana i nije bilo nikakvih problema, štaviše, u roku od 5 minuta sam već imao novac na svom računu

Ažurirano od strane autora pre 1 godinu
Automatski prevedeno:
0800al
pre 1 godinu

Can you perhaps try a different payment option? I reckon no explanation from financials yet, correct? Well, let's give them a few working days, I would not be surprised if guys from finances don't work on weekends. 🤔

pre 1 godinu

Hi, so today after i won my bet i got logged out and blocked on site. When i contact support he say i used more than 1 account what is not true. Did someone have same situation like me? Can someone pls help me? I don't wanna lose my money cuz of their mistake

kacper1337
pre 1 godinu

Hi, I moved your post under the appropriate casino. I see you have a problem with the casino accusing you of having multiple accounts. But I have to ask, you say that after your bet the casino blocked your account. Are we talking about sports betting in this case or did you play any slots or other games?

Please let us know so we can move forward. 

pre 1 godinu

Yes i played only match betting, no casino

kacper1337
pre 1 godinu

I understand, in this case I will suggest you sites where you can submit your complaint, because we at Casino Guru do not focus on sports betting since we do not have experts in this field, so our attitude might not be correct regarding your mentioned problem. 

Here are some links that might be useful and where they might be able to help you more: https://www.bookmakers.bet/submit-a-complaint/

https://www.top100bookmakers.com/contact-us/

https://www.sportsbookreview.com/sportsbook-complaint/

If you try any of them let us know how it went and what was the result. 

pre 1 godinu

I've processed 2 withdrawals on GG.bet last Sept 19, 2023. the first withdrawal was 49.98 USD and the 2nd one was right after a few hours worth 100 USD. I've been contacting their live support and they always tell me I have to wait not more than 5 business days to get my withdrawal, it's September 26, 2023, but I still didn't get my withdrawal. And now they are telling me that the time to process the withdrawal is now "UNKNOWN". Can someone please enlighten me on what is happening? This is the first time I experienced something like this, last time I used GG.bet it's not like this. Thanks a lot

billposter1515
pre 1 godinu

Hi, I've moved your post under the casino in question. As for your situation, it's certainly not pleasant if the casino gave you a deadline and didn't meet it, but I don't think there's any reason to think negatively yet. We give casinos 14 days to resolve withdrawal requests, so you'll probably have to be patient for a while. 

However, as for the live chat response, did they give any reason why suddenly the withdrawal process will be with unknown status ? 

pre 1 godinu

Ono što mi se posebno dopalo kod ove kladionice su dobre statistike i analize, kao i dobre kvote

Automatski prevedeno:
Jaro
pre 1 godinu

Im not really sure, last time they told me that it was no more than 5 business days, and i can get my money. I believed that, I waited for it. and then after 8 days I think, i chatted them again to ask for an update and maybe an information about an estimated time atleast, and then they told me that the standard timeframe has been exhausted and they dont have exact information about when is the exact or approximation of they said payment provider to be completed on their part.

billposter1515
pre 1 godinu

Hello.

Any luck with the withdrawal? 🤞🤞🤞

pre 1 godinu

Nothing yet. They replied again earlier, I asked them about the withdrawal, they said that my 2 withdrawals have been successfully approved, and that the "PAYMENT SERVICE" is still processing it. And that he will send a message to their financial department because its taking so long now. I just want to get my withdrawal. Thanks

billposter1515
pre 1 godinu

Oh, not so convincing from my point of view. Even though I always hope submitting a complaint will not be necessary, I'd say let's be prepared. I think you've made a good step by creating one. I know it does not sound like much for now, but still, be assured that if the casino fails to pay the winnings in the next 6-7 days, Kristina will push the case.

I certainly hope the casino pays you soon!🤞🤞🤞

Radka
pre 1 godinu

hopefully, thank you so much radka

billposter1515
pre 1 godinu

You're welcome. I'll think positive for you and hopefully you'll be able to get your money as soon as possible. If you have any new information, be sure to let us know and don't forget to update your complaint and answer Kristina's questions.

Good luck. ☘️

Jaro
pre 1 godinu

thank you. I replied to her already. thanks a lot

billposter1515
pre 1 godinu

Don't hesitate to share your complaint progress even here on the forum, please. Most often, we are in a hurry, and I don't want to miss something important.🙏


pre 1 godinu

Kristina ddnt reply yet. Im still waiting for her

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