Goldwin Casino - opšta diskusija

There is currently a complaint because someone has not used an affiliate day and is not paid out, what an insolence 😀 Sometimes there are bonuses that are only available directly if you do not use an affiliate link. I do that from time to time.

Da läuft zur zeit eine Beschwerde weil einer keinen Affiliate Tag genutzt hat wird der nicht Ausgezahlt was das für eine Unverschämtheit 😀 Manchmal gibt es Bonuse die es nur direkt gibt wenn man kein Affiliate Link nutzt. Das mach ich auch ab und an mal.

Dakle, hoćete da kažete da igrač nije isplaćen od kazina, jer se nije registrovao preko affiliate linka?

I agree

genau

Zdravo, drago mi je da vas ponovo vidim ovdje 🙂. Možete li dati više informacija o ovom slučaju, molim? Želio bih pronaći ovu žalbu.

Hi there,

stay away from the casino.

The bonus from the last deposit does not end automatically and you have to wager 2 bonuses next time.

On the other hand, they did not want to pay me my thousand euros because I allegedly bypassed the system and somehow bought bonus games with bonus money that exceeded the amount, although this is not possible and they removed 950 euros of real money from my account. That's more than thirty..... It's an absolute cheek that something like this can have a license.

Don't get your money ripped off and stay away.

Here the email:

Hello ****,

Please be informed that the winnings on your account have been voided on initiation of Withdrawal, according to our Terms and Conditions (see below)

GENERAL TERMS AND CONDITIONS FOR PLAYING WITH BONUSES:

17. The maximum bet allowed when playing with any type of bonus still active in your account has to be less than 20% of the value of the bonus credited and must not exceed 10 EUR, 10 USD, 10 CAD, 100 NOK (as applicable ) per single bet (For example: placing a bet of 10 EUR after claiming an initial bonus of 100 EUR is allowed).

During the review of your gameplay, our audit team noticed that on the date of 21st of January, you received a bonus of 15 EUR, therefore the maximum bet while bonus was active should not have exceeded 3 EUR.

The following bets breached our bonus terms and conditions

60 EUR at Gems Bonanza

60 EUR at Fruit Party

40 EUR at Fruit Party

20 EUR at Fruit Party

35 EUR bet at Snake Arena

Your last deposit of 50 EUR has been left in your balance.

To avoid such situations, we recommend you to review out bonus terms and conditions.

Best regards,

The Finance Department

Hallo,

haltet euch von dem Casino fern.

Der Bonus von der letzten Einzahlung wird nicht automatisch beendet und man muss 2 Boni beim nächsten mal wagern.

Zum anderen wollte man mir meine Tausend Euro nicht auszahlen weil ich angeblich das System umgangen habe und irgendwie mit Bonus Geld Bonus Spiele gekauft haben soll die den Betrag übersteigen, obwohl dies gar nicht möglich ist und man hat mir 950 Euro Real Money vom Konto entfern. Das ist mehr als dreißt..... Das sowas eine Lizenz haben darf ist eine absolute Frechheit.

Lasst euch nicht euer Geld abziehen und haltet euch fern.

Hier die Mail:

Hello ****,

Please be informed that the winnings on your account have been voided on initiation of Withdrawal, according to our Terms and conditions (see below)

GENERAL TERMS AND CONDITIONS FOR PLAYING WITH BONUSES:

17. The maximum bet allowed when playing with any type of bonus still active in your account has to be less than 20% of the value of the bonus credited and must not exceed 10 EUR, 10 USD, 10 CAD,100 NOK (as applicable) per single bet (For example: placing a bet of 10 EUR after claiming an initial bonus of 100 EUR is allowed).

During the review of your gameplay, our audit team noticed that on the date of 21st of January, you received a bonus of 15 EUR, therefore the maximum bet while bonus was active should not have exceeded 3 EUR.

The following bets breached our bonus terms and conditions

60 EUR at Gems Bonanza

60 EUR at Fruit Party

40 EUR at Fruit Party

20 EUR at Fruit Party

35 EUR bet at Snake Arena

Your last deposit of 50 EUR has been left in your balance.

To avoid such situations, we recommend you to review out bonus terms and conditions.

Best Regards,

The Finance Department

Zdravo, dakle niste svjesni da kupujete bilo kakve "bonus igre" i stoga ste sigurni da niste kladili 35 - 60€ na slotove koje su pomenuli u e-poruci, zar ne?

Pokušajte ih pitati za njihovu originalnu historiju igara ili je pokušajte pronaći na svom računu.

Hi there,

Well, I'm sure that's not going to work.

If you try to buy the bonus games with bonus money, then come

something like an error message that it exceeds the betting limit with bonus and it is canceled.

As described, it is not possible to buy free spins with bonus money and the support still accuses me of this

Hallo,

naja doch ich bin mir sicher dass sowas nicht geht.

Wenn man versucht die Bonus spiele mit Bonus Geld zu kaufen, dann kommt

sowas wie eine Fehlermeldung das es das Einsatzlimit mit Bonus übersteigt und es wird abgebrochen.

Es ist wie beschrieben also gar nicht möglich mit Bonus Geld Freispiele zu kaufen und trotzdem wird mir das von dem Support vorgeworfen

Vidim.

Samo pričekajte malo Žalbeni tim koji poznajete vježbu pa se nadam da će uspjeti pronaći neko rješenje.

Ja zapravo vjerujem da neka kockarnica nemaju blokiranu ovu funkciju i da možete kupiti bonus funkcije unutar igara kada imate bonus novac na svom računu. To nije dobro iskustvo za igrača, ali je slično slučajevima kada kazino kaže da ne možete kladiti više od 5 EUR po okretu dok igrate sa bonusom. Ako pokušate da kladite više, uspjet ćete biti više u većini kazina.

So as I said I didn't buy any free spins with bonus money.

I tried it, but it was aborted because it wasn't possible with the mission.

If Bonus Tears isn't allowed, why isn't the feature supposedly locked?

It sounds to me like it's left on purpose to save money like in my case

and just scammed people-

As I said, I had to wager the bonus twice because the site couldn't even get its act together

to end the old bonus and in the end 950 euros were removed from my account

even though I wagered the bonus WITHOUT FREE SPINS PURCHASED.

Also wie gesagt habe ich keine Freispiele mit Bonus Geld gekauft.

Ich habe es versucht, aber es wurde aber abgebrochen weil es mit dem Einsatz nicht möglich war.

Wenn das Laut Bonus Tearms nicht erlaubt ist, wieso ist die Funktion dann angeblich nicht gesperrt?

Für mich hört sich das an als ob man das mit Absicht so lässt um Geld zu sparen wie in meinem Fall

und einfach Leute scammed-

Ich musste wie gesagt den Bonus 2x umsetzen weil die Seite nicht mal auf die Reihe bekommt

den alten Bonus zu beenden und zum Schluss wurden mir 950 Euro vom Konto entfernt

obwohl ich den Bonus OHNTE GEKAUFTE FREISPIELE umgesetzt habe.

Zanima me kakve dokaze će kazino pružiti u ovom slučaju.

I'm really excited about that too...

Da bin ich auch mal mega gespannt....

Dobro jutro, vidim da je kazino sada u kontaktu sa timom za žalbe. Pitam se, jesu li odgovorili i na vaše mejlove?

Hello, no I have not answered any e-mails so far.....

Hallo, nein es wurde keine E-Mail von mir beantwortet bisher.....

Nije dobro, ali vidjećemo kakve će nam informacije biti poslate.

Potpuna prevara. Na bankarskoj stranici je pisalo da je minimalno podizanje 20 eura, ali su onda rekli da je 100? Tako da se nisam mogao povući. Vrlo nepristojna korisnička služba, a i razgovor uživo me je ohrabrio da izbjegnem poreze?

Zdravo,

Površno sam pregledao Uslove i odredbe, ali nisam našao ograničenja. Pretpostavljam da se to vidi samo na blagajni, možda? I, normalno, minimalni iznos varira za svaku opciju plaćanja.

U svakom slučaju, napisali ste: "Hteo sam da se kockam za 20 evra, ali vidim da je minimum 100 šta mogu da uradim?"

Ne bih razumio da pod kockanjem mislite na povlačenje da sam ja agent podrške. Sa svom iskrenošću.

Dakle, pretpostavljam da je i Caleb bio uvjeren da pitate o limitu depozita, a ne limitu povlačenja pa je predložio drugačiji metod bez poreza.

To je moje gledište.

Hvala Goldwine. Osvojio sam £750, ovaj kazino je najbolji kazino na mreži koji sam ikad igrao!🙂

Ovo je sajam!

Neki ljudi zloupotrebljavaju korištenje bonus sredstava i ulažu bogatstvo u jednom okretu, ako im kasino nakon toga ne dozvoli povlačenje oni se žale!

Upravo sam osvojio £750 u ovom kazinu i mogu reći da je to jedan od najboljih kazina za profesionalnu i ljubaznu podršku.

Hvala Goldwin🙂