Heybets Casino - opšta diskusija

Head of Community & Social Media

pre 1 godinu

Ako želite da diskutujete bilo šta vezano za Heybets Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.

LD_Loading

Početnik

pre 1 godinu

OriginalPrevod

Zdravo,

Čekam isplatu oko 5 dana i još nisam dobio normalan odgovor. Podrška je stupila u kontakt tek nakon 1 dana, iako je odgovorio odmah na početku i kada sam platio odjednom više nije bilo procesa. U petak je i dalje rečeno da je u obradi. Pisao sam i da podržim i posle dugog čekanja su mi pisali da je prosleđeno odeljenju za finansije, ali do sada nema pomaka. Očajnički mi je potrebna pomoć jer se bojim da me ovaj kazino opljačka.

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Radka

LD_Loading

Social Media & Community Specialist

LD_Loading

pre 1 godinu

OriginalPrevod

I'm sorry to say that, but as you probably noticed in the complaint thread, we allow casinos 14 full days to verify the account and pay out the winnings, hence I must ask you: Has your account been fully verified in the past, please?

Ažurirano od strane autora pre 1 godinu

LD_Loading

Početnik

pre 1 godinu

OriginalPrevod

Zdravo,

Već sam nekoliko puta pitao gde i da li moram da se proveravam. Nisam dobio odgovor na to. Sama veb lokacija ne objašnjava gde da verifikujem i gde da pošaljem svoje dokumente. Dakle, ne, još nisam proveravao dokumente jer mi podrška piše tek nakon 1 dana čekanja i ne odgovara na sve, što smatram krajnje upitnim.

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LD_Loading

Početnik

pre 1 godinu

OriginalPrevod

Ok, upravo sam dobio novac. Ipak, moram da dodam da je podrška veoma čudna

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Radka

LD_Loading

Social Media & Community Specialist

LD_Loading

pre 1 godinu

OriginalPrevod

It's good still, kind of weird!

So, the payout suddenly went through without any verification, I reckon?

Thanks for letting us know, you might spare other players some confusion...

Now that I'm thinking of it, can you update your complaint, please? The Team will appreciate your confirmation, I'm sure.

Ažurirano od strane autora pre 1 godinu

Heybets Casino

Kazino predstavnik

pre 12 meseci

OriginalPrevod

Hey LD_ Loading! 👋

Max here from the Heybets Support Team. Great to hear that everything turned out ok. Just wanted to confirm a few things for all other players:

₿ Our Crypto Deposits & Withdrawals are instant and usually processed within seconds. ⚡️
€ We now also offer Fiat Deposits & Withdrawals for selected countries. Deposits are instant but withdrawals can take up to 2-3 working days in a few cases. Withdrawals are also instant if your bank supports SEPA Instant Transfers but if not then it can take up to 2-3 days.

In your case you have requested your withdrawal of 571.16€ on Thursday, May 4th. We have approved it on Friday, May 5th and on Monday, May 8th you have received it I believe. So the delay was mostly due to having a weekend between and a bank holiday.

Feel free to reach out to me at max.richter@heybets.io if you, or anyone else on Casino Guru has any further questions on this.

Wishing everyone best of luck! 🍀

Radka

Social Media & Community Specialist

ArmiiN

pre 11 meseci

OriginalPrevod

It's always wise to try the free options first if you ask me.

So, lodging the complaint was a good suggestion. For now, allow us some time to go through it.

Radka

ArmiiN

Social Media & Community Specialist

ArmiiN

pre 11 meseci

OriginalPrevod

Just be prepared that the complaint is a time-consuming process, so always mind the timer so you don't wait blindly for some reaction, ok?

file

There are hundreds of players in similar situations, and the complaint team must proceed systematically.

Stay calm - nothing is lost yet! 🙏✨🙌

Radka

CasinoStreamer88

Social Media & Community Specialist

CasinoStreamer88

pre 10 meseci

OriginalPrevod

Just give it some time 😀 ... getting a higher index means resolving all unresolved complaints. The way I see it, more likely not to happen, actually I would expect another drop. But the hope dies last! 🙂

Cheers! ✨

Radka

Social Media & Community Specialist

CasinoStreamer88

pre 10 meseci

OriginalPrevod

Suing players?

Offered compensation for taking the complaint back?

That's a sick joke! 🤢🤮🤮🤮

Radka

ArmiiN

Social Media & Community Specialist

ArmiiN

pre 10 meseci

OriginalPrevod

I'd like to ask you to send us every communication regarding your complaint or above mention threads. I'm sick of it, and the Complaint and Data Team should know about that!

start with data@casino.guru add jozef@casino.guru

Kindly mention your complaint, would be great to attach your complaint's link to the email.

Such actions should never be tolerated!

Radka

Social Media & Community Specialist

ArmiiN

pre 10 meseci

OriginalPrevod

Not sure I follow, I must say. I'm sorry the auto-translate feature is sometimes very challenging. 🙂 Hence it is crucial to provide all relevant communications at least to Data Team. Those guys love digging.

Radka

Social Media & Community Specialist

ArmiiN

pre 10 meseci

OriginalPrevod

I can't. It's not my job, and more importantly, I don't have access to their email address. Our data team will check it out!

CasinoStreamer88

Radka

Majstor

Radka

pre 10 meseci

OriginalPrevod

Izbrisao sam sve svoje komentare draga Radka!

Kako to?

Zato što sam želeo da pomognem Arminu, ali on nije pouzdan i na kraju ipak radi šta hoće i ignoriše predložene korake ili ih sprovodi samo kada bude kasno.

Zato sam napolju i neću više ništa da pišem ovde ili bilo šta drugo. 🙂

Ali ne gubim vreme ako ih već stavljam na raspolaganje besplatno.

I preporučio bih ti, dragi Armine, da sprovedeš u delo ono što ti se preporučuje jer samo želiš da pomogneš i ceo ovaj problem koji imaš je VAŠ i ako se ne trudiš za sve iako želiš da pomogneš onda nemoj budi iznenađen zašto ne osećaš da ima više.

Ne morate više da odgovarate jer me više ne zanima.

Samo sam htela da ti pomognem jer si izgubio sav svoj novac i rekao si da si u velikoj nevolji sa tim i da ti je frižider prazan i da tvoja deca nemaju šta da jedu!!

Da si morao da se preseliš zbog cele stvari i da si se svađao sa ženom i još mnogo toga.

To je bio jedini razlog zašto su hteli da pomognu, ali zbog tebe se osećam stvarno sjebanim.

Tražiš mi pare jer ti deca nemaju šta da jedu i nedugo zatim opet strimujete kazina????

Mislim da si pobrkao dobrotu sa slabošću.

Moj savet za vas „PRESTANITE DA SE IGRATE KADA NE MOŽETE DA SE KONTROLIŠETE I DA SE SVOJIM PONAŠANjEM OBAVEZU DA VAŠA DECA NEMAJU ŠTA DA JEDU" ‼

Nisam to želeo da pominjem jer sam video da se ne osećate dobro, ali nastavljate da strimujete iako su vaša deca imala situaciju da su morala da nađu prazan frižider.

Dugo sam držao jezik za zubima u privatnim razgovorima ali ti si OTAC 2 dece!!!

Saberite se i ne ponašajte se kao kul strimer koji šteti svojoj deci zbog svog ponašanja, ali glumi kul pred kamerama?

U stvari, trebalo bi da budete udareni da počnete da shvatate kakve gluposti pravite.

Iako ste hteli da pomognete, uvek ste radili šta ste hteli i odvajali se za sve, dragi Armine, a osim toga ste jednostavno preneli poverljive podatke onima koji su vam rekli "sve s vremenom ali to zasad zadržite za sebe".

Nisi se držao nijedne od tih stvari.

Način na koji HeiBets ucenjuje svoje klijente lažnim pismima je prilično loš, ali slanje vaše dece u krevet praznih stomaka zbog kazina je mnogo gore.

Sram vas bilo, umesto da pravite jedan na Pabla Eskobara, ovde pravite jedan na Gangster Streamer-u.

Pobrinite se da vaša deca imaju hranu za stolom, u suprotnom potražite pomoć.

I deleted all my comments dear Radka!

How come?

Because I wanted to help Armin but he is not reliable & in the end does what he wants anyway and ignores the steps that were suggested or only implement them when it is too late.

That's why I'm out & won't write anything here anymore or anything else. 🙂

But I'm not wasting my time if I'm already making them available for free.

And I would recommend you, dear Armin, to put into practice what is recommended to you because you only want to help & this whole problem you have is YOURS and if you take your time with everything even though you want to help then don't be surprised why you don't feel like it has more.

You don't have to answer anymore because I'm no longer interested.

I just wanted to help you because you lost all your money and you said you are in pretty big trouble with it and your fridge is empty and your kids have nothing to eat!!

That you had to move because of the whole thing and argued with your wife and a lot more.

That was the only reason they wanted to help, but you make me feel really screwed.

You ask me for money because your children have nothing to eat and shortly afterwards you stream casinos again????

I think you confused kindness with weakness.

My advice to you "STOP PLAYING WHEN YOU CAN'T CONTROL YOURSELF AND YOUR BEHAVIOR ENSURE THAT YOUR KIDS HAVE NOTHING TO EAT" ‼️

I never wanted to mention that because I saw that you were not feeling well, but you continue to stream even though your children had a situation where they had to find an empty fridge.

I kept my mouth shut in private conversations for a long time but you are the FATHER of 2 children!!!

Pull yourself together and don't act like a cool streamer who harms his children because of his behavior but plays the cool one in front of the camera?

Actually, you should be hit so that you can start to understand what nonsense you are building.

Although you wanted to help, you always did what you wanted and took your time with everything dear Armin & apart from that you simply passed on confidential information to those who told you "everything with time but keep it to yourself for the time being" .

You didn't stick to any of those things.

HeyBets' way of blackmailing their customers with fake letters is pretty lousy, but sending your kids to bed on empty stomachs because of casinos is far worse.

Shame on you instead of making one on Pablo Escobar here making one on Gangster Streamer.

You make sure your kids have food at the table, otherwise seek help.

Ich habe alle meine Kommentare gelöscht liebe Radka!

Wieso?

Weil ich dem Armin helfen wollte aber dieser nicht zuverlässig ist & am ende soweiso tut was er möchte und die Schritte die man vorgeschlagen hat ignoriert oder erst dann in die tat umsetzt wenn es zu spät ist.

Vondaher bin ich raus & werde hier auch nichts mehr schreiben oder sonstiges. 🙂

Ich verschwende aber nicht meine Zeit wenn ich diese schon kostenlos zur Verfügung stelle.

Und dir lieber Armin würde ich empfehlen das in die Tat umzusetzen was man dir empfiehlt da man nur helfen will & dieses ganze problem die du hast DEINE sind und wenn du dir bei allem zeit lässt obwohl man helfen will dann wundere dich nicht wieso man keine lust mehr hat.

Du brauchst auch nicht mehr zu antworten da es mich nicht mehr interessiert.

Ich wollte dir nur helfen weil du all dein geld verloren hast und meintest das du ziemlich große probleme dadurch hast und dein Kühlschrank leer ist und deine kinder nichts zu essen haben!!

Das du wegen dem ganzen umziehen musstest und mit deiner Frau gestritten hast und noch so einiges mehr.

Das war der einzige Grund wieso man helfen wollte aber bei dir kommt man sich echt verarscht vor.

Du fragst mich um Geld weil deine Kinder nichts zum essen und streamst kurze Zeit drauf wieder casinos????

Ich glaube du hast Nettigkeit mit Schwäche verwechselt.

Mein Rat an dich "HÖR AUF ZU SPIELEN WENN DU DICH NICHT KONTROLLIEREN KANNST UND DEIN VERHALTEN DAFÜR SORGT DAS DEINE KINDER NICHTS ZU ESSEN HABEN" ‼️

Ich wollte das nie erwähnen weil ich sah das es dir nicht gut geht aber du streamst dennoch weiter obwohl deine kinder in eine situation gekommen sind in denen sie einen leeren Kühlschrank vorfinden mussten.

Habe lange mein Mund gehalten bei privaten Gesprächen aber du bist VATER von 2 kinder!!!

Reis dich mal zusammen und mach nicht auf coolen Streamer der wegen seinem Verhalten seinen Kindern schadet aber vor der Kamera den coolen spielt?

Eigentlich sollte man dir eine verpassen damit du mal anfängst zu begreifen was für ein Unsinn du baust.

Obwohl man helfen wollten hast du ständig das getan was du wolltest und hast dir bei allem zeit gelassen lieber Armin & abgesehen davon hast du einfach vertrauliche Infos genau an die jenigen weitergegeben wo man dir sagte "alles mit der Zeit aber behalte es VORERST für dich ".

An nichts dieser Dinge hast du dich gehalten.

Die Art von HeyBets mit gefälschten Briefen ihre kunden zu erpressen ist ziemlich MIES aber seine Kinder wegen casinos mit leerem Magen ins Bett Zu schicken ist noch bei weitem schlimmer.

Schäm dich anstatt hier einen auf Pablo Escobar zu machen der einen auf Gangster Streamer macht.

Du sorge dafür das deine Kinder essen am Tisch haben andernfalls such dir Hilfe.

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Radka

CasinoStreamer88

Social Media & Community Specialist

CasinoStreamer88

pre 10 meseci

OriginalPrevod

Hello!

Not sure what happened with Armin, but now the whole conversation is quite nonsense without your posts... 🙁.

Most replies we sent to you are now missing the point, I'm afraid. Well, I'll leave that.

This is an open forum - I was hoping you understood this premise. Sadly, there is nothing I can do to make this thread whole again. Sad.

I must say the personal advice you provided, I could not figure out what made you say that, but I believe you know better. The problem is that it all simply looks out of control. Would be better if you left the posts untouched.

Thank you for saying goodbye, and be well!

Radka

ArmiiN

Social Media & Community Specialist

ArmiiN

pre 10 meseci

OriginalPrevod

Wait for what, please?

CasinoStreamer88

Radka

Majstor

Radka

pre 10 meseci

OriginalPrevod

Znam da je neprikladno.

Za mene lično je, međutim, još neprikladnije pomagati nekome kome se ne može pomoći i ko ne želi da mu se pomogne.

Ako mi neki igrač piše takve stvari privatno i traži od mene novac jer deca nemaju više šta da jedu i moraju da izađu iz stana, ali nastavi da strimuje u kockarnicama, to jednostavno više nije prihvatljivo za mene i ja ne želim da bilo koji deo toga bude nešto licemerno.

Ako se od sada svako bori za sebe, ja ću se ubuduće kloniti svega, onda više neće biti potrebno uklanjati postove.

Da, znam da izgleda glupo, ali to mi sada nije važno 💩 jer je to njegov problem, a ne moj.

Zaista ste se potrudili i dali savete koji nikada nisu sprovedeni kao što ste predložili i ako tada vidite da osoba koja moli novac nastavlja da strimuje kazina, vi samo mislite svoje i ne želite više ništa sa tim.

A ti, Armine, baš mi ideš na živce kada vidim da tvoja glupost šteti tvojoj porodici a posebno deci (časni čoveče) ali u isto vreme pravi strimer.

Počinjem da mislim da je to tvoja karma jer si nemilosrdna osoba koja i dalje postavlja zahteve iako nije u stanju.

Postani čovek i čuvaj svoju PORODICU!!!

IGRA se novcem namenjenim za jelo i život za svoju krv i meso i dalje zahteva...

Ukratko, ti si ološ, Armine.

Ostavlja vašu decu sa praznim frižiderom i žurbom da raščiste stan...

Nemojte mi pisati i ne odgovarati ni ovde, neću da imam ništa sa takvim nečim.

Ti si osoba koju bih uhvatio na ulici i naučio te nekim manirima.

Svako ko ovako izdaje svoju decu i ismeva ljude koji žele da pomognu i koji SAMO zbog dece ne zaslužuje ništa drugo.

Strimuje svoja kazina na Pablo Escobar Stile-u i predstavlja se gledaocima kao kul, a u isto vreme deca spavaju praznih stomaka...

oseti pljunu na dečaku

I know it's inappropriate.

For me personally, however, it is even more inappropriate to help someone who cannot be helped and who does not want to be helped.

If a player writes such things to me privately and also asks me for money because the children have nothing left to eat and have to leave the apartment but continues to stream in casinos at the same time, it is simply no longer acceptable for me and I don’t want any part of it either be something hypocritical.

Should everyone fight for themselves from now on I will stay out of everything in the future then it will no longer be necessary to remove posts.

Yes, I know it looks stupid but that doesn't matter to me now 💩 because it's his problem and not mine.

You really tried and gave advice that was never implemented as you suggested and if you then see that the person who is begging for money continues to stream casinos, you just think your part and don't want anything to do with it anymore.

And you, Armin, really get on my nerves when I see that your stupidity is harming your family and especially your children (honorable man) but at the same time making a streamer.

I'm beginning to think that this is your karma because you're a ruthless person who still makes demands even though he's not able to.

Become a man and take care of your FAMILY!!!

PLAYS with money intended for eating and living for one's own flesh & blood and still makes demands...

Long story short, you're scum, Armin.

Leaves your kids with an empty fridge and the rush to clear the apartment...

Don't write me and don't answer here either, I don't want anything to do with something like that.

You're the kind of person I would catch on the street and teach you some manners.

Anyone who betrays their children like this and makes fun of people who want to help and that ONLY because of the children deserves nothing else.

Streams his casinos on Pablo Escobar Style and presents himself to the viewers as the cool one and at the same time the children sleep with empty stomachs....

feel spit on boy

Ich weiß das es unpassend ist.

Für mich persönlich aber ist es noch unpassender jemandem zu helfen dem nicht zu helfen ist und der sich auch nicht helfen lassen möchte.

Wenn mir ein Spieler solche Sachen privat schreibt und mich auch noch um Geld bittet weil die Kinder nichts mehr zu essen haben & die Wohnung verlassen müssen aber parallel dazu weiter in casinos streamt ist für mich einfach nicht mehr tragbar und ich möchte auch kein teil von so etwas Heuchlerischem sein.

Soll ab jetzt jeder für sich kämpfen ich werde mich in Zukunft bei allem raus halten dann wird es nicht mehr nötig sein Beiträge zu entfernen.

Ja ich weiß das es blöd aussieht aber das ist mit mittlerweile 💩 egal da es sein Problem ist und nicht meines.

Man hat echt probiert und Ratschläge gegeben die nie so umgesetzt wurden wie man vorgeschlagen hat und wenn man dann noch sieht das der jenige der um Geld bettelt weiter casinos streamt denkt man sich einfach nur noch seinen Teil und will damit nichts mehr zu tun haben.

Und du Armin gehst mir ziemlich auf den Sack wenn ich sehe das du durch deine Dummheit deiner Familie und insbesondere deinen kindern schadest (Ehrenloser Mann) aber gleichzeitig trotzdem einen auf Streamer machst.

Ich bin langsam der Meinung das dies hier dein Karma ist weil du ein rücksichtsloser mensch bist der auch noch Ansprüche stellt obwohl er nicht in der Lage dazu ist.

Werde ein Mann und kümmere dich um deine FAMILIE!!!

SPIELT mit Geld das für essen und zum Leben für das eigene Fleisch & Blut gedacht ist und stellt noch Anforderungen...

Um es kurz zu fassen du bist Abschaum Armin.

Lässt deine kinder mit leerem Kühlschrank und der Hektik die wohnung zu räumen...

Schreib mir nicht und antworte hier auch nicht ich will mit sowas nichts zu tun haben.

Du bist diese Sorte Mensch die ich auf der Straße abfangen und Manieren beibringen würde.

Wer seine Kinder so hintergeht und die Leute auf den Arm nimmt die helfen wollen und das NUR wegen den Kindern hat nichts anderes verdient.

Macht auf Pablo Escobar Style seine casinos streams und gibt sich bei den Zuschauern als der coole und parallel dazu schlafen die Kinder mit leerem Magen....

Fühl dich angespuckt junge.

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