Zdravo Radka,
Da budem iskren, ne iznenađuje me da im je licenca suspendovana s obzirom na njihove rezultate u odgovaranju i rešavanju žalbi sa igračima. Kao što je ranije pomenuto, odbijaju da odgovaraju na mejlove/četove igrača, već odgovaraju samo na vašoj platformi što je barem nešto. A može biti da su prekršili pravila o licenci ili drugi problemi zbog kojih je Gaming Curacao suspendovao svoju licencu.
Pošto im je licenca suspendovana, verujem da bi tim kazina gurua trebalo da ažurira pregled kazina i rezultat kako bi igračima pružio najtačnije informacije o ovom kazinu.
PS: Već sam prosledio zahtev relevantnom timu, ali ako ga i vi prosledite, možda će ga ažurirati možda ranije.
Hi Radka,
To be honest it does not surprise me their license got suspended given their track record on replying and resolving complaints with players. As mentioned here earlier they refuse to respond on players mails/chats but only respond on your platform which is at least something. And it could be that they broke their license rules or other problems why Gaming Curacao suspended their license.
Since their license is suspended I do believe that the Casino Guru Team should update the review of the casino and score to give players the most accurate info about this casino.
PS: I already forwarded a request to the relevant team, but if you forward it too they might update it maybe earlier.
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