NaslovnaForumKazinaIceCasino - opšta diskusija

IceCasino - opšta diskusija (strana 12)

 od nadineanders81
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129.081 pregleda 579 odgovora |
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Radka

They took my money, and its only left 34 euros, even i start playing with 134 euros, and i chat with live support, they said it was a bug on that day, and my money just gone.

martynaass

Hi, Ok, I got it 🙂. Let's wait now and keep us informed please. Thank you

martynaass

I see, and how is it going? 🤔

Radka

file

Osvojio sam u ledenom kazinu i nisu mi isplatili. Pa zato budite pažljivi!

Automatski prevedeno:
martynaass

Fine and what was the casino's response to this statement?

Have you already been refunded?

Osvojio sam u ledenom kazinu i nisu mi isplatili. Pa zato budite pažljivi!

Automatski prevedeno:

Hello,

as you can read in this thread the casino is quite delayed with payments, but players reporting that they're paid in the end.

How long have you been waiting, please?

Radka

file

So that’s mean i my winning is gone? 🙈

Zdravo. Rekli su da je došlo do greške sa igrom, a onda su rekli da sam i ja pobedio sa drugim partijama i ipak rekli da to nije plaćeno.

Pre nekoliko meseci sam osvojio do 1000 evra i to je plaćeno, ali sada sam osvojio više i nisu hteli da isplate. file

Čekao sam 5 dana na CC i pisao im 4 puta i četvrti put su rekli ne, neće biti isplaćeno

Automatski prevedeno:

what should i do?

martynaass

Oh, I'm sorry to say that but, this rule is quite common and protects the casino, especially in such cases.

Seems like now we have a second player with such a problem. 🙁

Well, you can submit a complaint, but I would not keep high hopes.

Zdravo. Rekli su da je došlo do greške sa igrom, a onda su rekli da sam i ja pobedio sa drugim partijama i ipak rekli da to nije plaćeno.

Pre nekoliko meseci sam osvojio do 1000 evra i to je plaćeno, ali sada sam osvojio više i nisu hteli da isplate. file

Čekao sam 5 dana na CC i pisao im 4 puta i četvrti put su rekli ne, neće biti isplaćeno

Automatski prevedeno:

Did you notice that martynaass is facing the same issue? I fear that my answer would be the same.

Has the casino provided you with proof that there was an error in some games? If there's proof. I fear that point 16.3 will be applied as well. 🙁 The winnings affected by bugs or errors won't be paid.


Feel free to submit a complaint, but I honestly think that it would not help much.

Ažurirano od strane autora
martynaass

i kladim se i pronalazim ovo


Automatski prevedeno:
fabiananohelibr

Hi, do you mean the bet in this casino in general or you talking about the Cash&Spins game?

Ažurirano od strane autora

Dobar dan, registrovao sam se preko veb sajta gurua i od 31.12.2022. nisam mogao da povučem svoje stanje sa sajta ice kazina, uvek sa nepotpunim statusom, uradio sam kic verifikaciju i ništa nije završeno

Automatski prevedeno:
vanessinhazn27

Hello,

sorry to say that, but you should wait a bit. It's good that the KYC has been done, maybe the financial department is still in a delay with the payments. If you browse the previous conversations, you'll see the same issues.


Radka

Da, video sam i druge ljude da se žale na isti problem, ali to je zanemarivanje nas kupaca, uostalom mi igramo da pobedimo i možemo da se povučemo čak i za određene potrebe ponekad računamo na zarađeni novac i onda se dešavaju ove stvari, U svakom slučaju. Nadam se da zaista plaćaju jer bi inače sajt bio lažan. Ali hvala

Automatski prevedeno:
vanessinhazn27

Hello, we really witnessed some withdrawal delays in last period of time but I can assure you, that if you are aware you haven't violated anything from casino's T&C then you will be paid. As example you can go through this happy ending case which was about quite high winning. 🙂

Ažurirano od strane autora
Magda

do kazina uopšte!!!

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