Žao mi je, ali sam i dalje prilično uveren da očekujete da kazino plati za problem opisan u vašoj prethodno odbijenoj žalbi . Gotovo da se čini da se kazino slaže sa odbijanjem i da nije voljan da dalje razgovara o ovom pitanju, čak ni sa vama.
Mogu li da znam zašto verujete da je kazino još uvek u obavezi da unapredi ovu stvar, molim vas?
Mislim na ovu situaciju:
"Ako kazino dozvoljava igračima iz određene zemlje da polažu i igraju, oni treba da isplate svoje legitimne dobitke. Po istom principu, ako igrač uplati depozit u kazinu i izgubi, igrač nema pravo na povraćaj novca.
Ne možemo kažnjavati kazina ako nemaju nikakvu posebnu licencu.
Nakon prikupljanja svih podataka, ova žalba će sada biti odbijena".
Možda prvi 👈 sadrži objašnjenje?
„Kao što sam ranije objasnio, kazina mogu da zatvore račune igrača kad god i iz bilo kog razloga sve dok nijedna sredstva nisu zaplenjena u tom procesu. Zaista bismo želeli da pomognemo, ali nam je to nemoguće u ovim okolnostima.
Iz gore navedenih razloga, ova žalba će sada biti odbijena. "
Pod ovim okolnostima, voleo bih da razumem kakav odgovor očekujete. Pomozite mi da to razumem, molim vas.
I'm sorry, but I'm still quite convinced you expect the casino to pay for the issue described in your previously rejected complaint. It almost seems the casino agrees with the rejection and is not willing to discuss the issue further, even with you.
May I know what makes you believe the casino is still obliged to press this matter forward, please?
I'm referring to this situation:
"If a casino allows players from a certain country to deposit and play, they should pay their legitimate winnings. By the same principle, if a player deposits in a casino and loses, the player is not eligible for a refund.
We can't penalize casinos if they lack any particular license.
After gathering all the information, this complaint will now be rejected."
Perhaps the first one👈 holds the explanation?
"As I explained previously, casinos can close players' accounts whenever and for whatever reason as long as no funds have been confiscated in the process. We would really like to help, but it is impossible for us under these circumstances.
Due to the aforementioned reasons, this complaint will now be rejected. "
Under these circumstances, I would love to understand what kind of response you're expecting. Help me understand that, please.
Automatski prevedeno: