Dobar dan zajednici, reći ću vam da sam imao loše iskustvo sa bankomatom, koji je dobro radio, ali prošlog petka sam izvršio transfer koji mi nikada nije pripisao žetone i blokirao me, podrška Zeus kazina i dalje ne daj mi rešenje, šta ti se čini da osoba koja učitava stanje na računu ne želi da mi da tačno sve podatke, da li je neko doživeo istu stvar ili je uspeo da to reši?
Hello there.
I need to say I could use a further explanation, simply because I feel I do not follow events very well.
Could you describe the issue step by step preferably using a timeline, please? Just explain chronologically if you can.
I also tried to find the casino in our database but failed. Is it possible to send a link, perhaps?
Ista stvar mi se desila sa blagajnikom LUCASOM GALVANOM koji je držao 20.000 dolara i nikada mi ih nije pripisao. Kazino nema podršku i niko ne preuzima odgovornost
Hi, does this mean that you won and failed to withdraw your money or you deposited and your funds were not credited to your player account ?
However, could you post a link to the casino, as I don't see any such casino in our database ?
I will wait for the answer.
Hi, did the casino say why your withdrawal has been under review for so long ? What does support say ? It seems like an extremely long time to me, so that's why I'm asking.
However, I see that you managed to open a complaint even though we don't have the casino in our database, for which I commend you.
Thank you also for the link, which will surely be useful for our data team to do a review of the casino.
Anyway, if you have any new information would it be possible to let us know ? I think it will be useful for other players as well, as I see that you are not the only one who had a similar problem. I hope everything will be solved and you will get your money.
I understand that waiting without some result and a relevant answer is certainly difficult.
However, I think you did the right thing by filing the complaint. Nevertheless, it looks like we will have to wait a little longer and our team will try to do everything possible in the meantime to resolve the case in a fair way.
Anyway, if you hear anything new, be sure to let us know. I will be waiting.
Hello guys can i withdrew the money if i win
You're welcome. However, I noticed that Veronica has already written you back in your complaint. Would it be possible to look into it and reply to her ? Just click here and do so.
I hope everything will be resolved without any problems.
Ista stvar mi se desila sa kazino zeusom
Kako da to uradim?
Hi, does this mean that your account has been blocked and you can't withdraw your money yes ? Support also wrote you why it happened and what was the reason ? How long has your situation been going on ?
Let me know.
Tako je to. Napravio sam račun na bankomatu. Platio mi je 80 hiljada pezosa, platio mi je 30 hiljada pezosa i 40 hiljada pezosa. Pre nedelju dana zaradio sam 527 hiljada pezosa i on me je blokirao na VhatsApp-u. Podrška mi kaže da je moj slučaj na razmatranju kod nadležnog područja. Čudno je to što kada zatražim sliku računa, podrška mi pošalje a blagajnik još nije povukao stanje sa računa.
Tačno . Čudno je da mi je blagajnica platila 3 puta. I sada kada sam pobedio svojih 527, blokiran sam. Podrška kaže da se tome brine nadležna oblast. A stanje je i dalje na računu
Pre tačno nedelju dana ovo mi se desilo
Tačno . Čudno je da mi je blagajnica platila 3 puta. I sada kada sam pobedio svojih 527, blokiran sam. Podrška kaže da se tome brine nadležna oblast. A stanje je i dalje na računu
Sure and since then you don't have any new information about your withdrawal and blocked account yes ?
As far as the withdrawal is concerned, we give casinos 14 days to resolve such process. However, if you have an account blocked for no reason and the casino has not given you any explanation, then I would recommend filing a complaint here.
If you have any updates, feel free to let us know. I'll be waiting.
Yes, unfortunately I saw your complaint and the team couldn't help more. This casino has a pretty low safty index and I would be very careful before depositing here. I don't think that will happen in your case, though, as you've certainly learned your lesson.
As for the casino's response, I don't want to be negative, but I don't think you'll get one since it's been three months. Have you tried contacting any relevant legal authorities ?
Zdravo, dobro veče, 7. decembra 2023. osvojio sam 2 miliona i kada sam zatražio povlačenje, momak me je blokirao. Svaki dan razgovaram sa podrškom i on mi kaže da je to u pregledu u casinozeusvip-u, pa podrška ne vodi računa ni o čemu. Ne znam šta radiš. Vratite mi moj novac, bankomat nastavlja da radi normalno i radi istu stvar. Zamišljam da se osoba na bankomatu zove MARIANO NICOLAS LUNA GUERRERO DNI: 41854992 i radi sa ovim mobilnim telefonom +54 9 11 6497-3409.. Sve sam snimio, podneo sam žalbu u odgovarajućem tužilaštvu, mislim Morao bih da započnem posao sa ovim kazinom jer smo veoma prevareni
Hey, that's quite a long time to wait for your money. Was your casino account verified or not ? You have uploaded quite a large amount and so the casino has also told you why you don't have your money yet ?
I can suggest you to open a complaint with us on this link if you are interested. If you would like more information on how this whole process works, you can find out more by clicking here.
However, if you have something new since you said you've filed a complaint elsewhere, be sure to let us know how it goes, because I think it might be useful for other players as well.
Zdravo Lukas, imam istu situaciju 1 mesec. Možete li to rešiti? Govore mi potpuno isto i sa podrškom razgovaram bukvalno svaki dan.
Zdravo, meni se isto desilo. Dva meseca se žalim bankomatima da su me blokirali. Već nekoliko nedelja se žalim podršci i svaki dan mi govore da ne vode računa o tome i da moramo da čekamo. Novac koji sam zaradio je već obezvređen za 50%, stvarno sam veoma umoran 😭
Besplatni profesionalni edukativni kursevi za zaposlene u online kazinima usmereni na najbolje prakse u industriji, poboljšanje iskustva igrača i pošten pristup kockanju.
Inicijativu koju smo pokrenuli s ciljem stvaranja globalnog sistema samoisključenja, koji će omogućiti ranjivim igračima da blokiraju pristup svim mogućnostima online kockanja.
