Kingamo Casino - opšta diskusija (strana 2)

Radka

Sjarbelo

Social Media & Community Specialist

Sjarbelo

pre 3 meseci

OriginalPrevod

Thnak you!

This is precisely what I was talking about. The casino, for the stated reason, is concerned about the authenticity.

You may buy false documents online in the pdf format - ready to be used.

So, in order to verify it is truly you and that you have access to the presented documents, they ask you to capture a video. The other option would be a live call, most likely.

I imagine you find it strange, especially if you never had to pass such verification before, yet it does not mean it is a wise move to reject the cooperation.

Consider it from the casio's perspective: Why would you refuse to capture the video if you have nothing to hide regarding your identity?

If I may advise you, I would do as they ask. It is still the easiest way to get the money. Perhaps you would need more detailed instructions or support to meet all the requirements; if you do, ask the casino support. Such an approach will certainly demonstrate your willingness to cooperate.

Sjarbelo

Mlađi Pripravnik

Finska

pre 3 meseci

OriginalPrevod

Zato što mi je engleski prilično loš, a ako počnem da govorim finski u videu, kazino će ga teško razumeti i video će biti „odbijen". Ovde se više ne radi o bezbednosti, ali kazino pokušava da me natera da izgubim novac nazad, da, čak i slepa zebra može da vidi šta kazino radi ovde. I zato, drugo, imam porodicu kod kuće, niko drugi nije smeo da se pojavi na snimku, zašto? Da li da izbacim svoju porodicu iz njihove kuće? Ovo je čisto sranje od strane kazina, i ništa više. Da li kazino misli da me neko ovde na nož tera da igram na njihovom sajtu i podignem novac? Askgamblers-u je već podneta žalba u vezi sa ovim pitanjem, tako da ću u budućnosti o tome razgovarati. Dakle, zašto kazino odmah ne stavi sve tražene stvari, ono što traže od mušterije, već jedan po jedan traže više „dokaza"? A svaki „dokaz" uvek traje dan ili dva da se prihvati. Da, znate i vi o čemu se tu radi na kraju, samo ne možete da priznate kada dobijete novac iz kazina.

Automatski prevedeno:

Radka

Sjarbelo

Social Media & Community Specialist

Sjarbelo

pre 3 meseci

OriginalPrevod

Hello,

I understand your concern. Did you tell this to the support?

I believe you are only supposed to say a few things, so I would practice saying these using Google Translator. I apologize, but I feel like you are exaggerating a little bit about the other. Saying that your family is at home and you are unable to record a quick video could drastically reduce your chances of success. I truly try to explain everything to you, so in order to pass the verification, you must appear in the video by yourself. This is because it must be clear that no one else is tutoring you. You have to demonstrate that it is just you. That is the main idea. Therefore, no, you are in no way required to evict your family. Simply enter the room, shut the door, and record the video.

In my opinion, there are doubts regarding the legitimacy of your account; therefore, you must successfully complete this step in order to be compensated. No matter how you feel about this step, if you want to avoid having your account permanently closed and your balance voided, I would advise you to proceed.

Ask away if you have any more questions. My intention is to assist you in preparing as best you can for the video.

Kingamo Casino - opšta diskusija (strana 2)

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