pre 9 meseci
Vaša službenica Christina nije kompetentna za stvari, zaključila je 2 žalbe zbog sportskog klađenja.
Automatski prevedeno:
Kraken Casino - opšta diskusija (strana 2)
pre 9 meseci
Dear player,
I can assure you she is competent, but you probably missed that we do not deal with a sports betting branch. Such complaints are rejected. Since this is not your first complaint here, I bet you should know by now. 🙏
This is not the proper place, I'd say.
Try others - focused on sports betting.
I hope that you'll find these links useful:
https://www.bookmakers.bet/submit-a-complaint/
Ažurirano od strane autora pre 9 meseci
pre 9 meseci
Igraču GODENKOR-a je isplaćen iznos svih njegovih depozita u celosti (17.), isključujući mrežnu proviziju
162.5
d850f7e96ddc97952d5bd82749147c2374b6ed62f7de5baa668df3dd01efe05e
98.5
0a5c68d49ce04fa21d12a99878c1ce68a279b1987d9e9ab9bc78172b3158129f
Automatski prevedeno:
pre 9 meseci
hoćeš li mi reći zašto si odlučio da mi ne platiš za velika prvenstva u fudbalu?
Automatski prevedeno:
pre 3 meseci
https://kazinoazov.net/kraken-casino-vivod-sredstv-igroka-bil-otlozhen--i
Koje dokaze ima kazino u vezi sa činjenicom da je moj nalog hakovan? Zašto kazino nije bio zbunjen redosledom radnji i uopšte promenom svih podataka na računu prilikom plaćanja takvog iznosa? Koje dokaze ima kazino da su dobili ispravan novčanik za isplatu?
Kracena ima lažnu licencu na svojoj veb stranici i nema veze do originalne stranice licence
Automatski prevedeno:
pre 3 meseci
Hi, I've looked at your complaint but I don't know exactly where you're going with all this.
From what I've seen, it looks like it may be cybercrime, and Kristina explained to you that we don't have the reach to help in a case like this.
I'm sorry, but unfortunately, that's the way it is.
pre 3 meseci
Koje su dokaze dali da je nalog hakovan? Zašto se hronologija mojih zahteva i odgovora na uplate iz kazina ne poklapa? Zašto projekat nije bio osramoćen akcijama na računu? Kako se kazino uverio da je to vaš novčanik?
O čemu da pričamo ako niste ni odgovorili zašto projekat u recenziji ukazuje na prisustvo licence, dok na sajtu ne postoji pravi link do njega, dajte mi jasan odgovor, dovoljno da pokrijem Kraken već
Automatski prevedeno:
pre 3 meseci
Exactly what evidence they showed I'm not sure because I don't deal with complaints. You must have written that to Kristina.
But as far as the license is concerned, I don't see any problem. Validator shows me normally and I can also click and verify. What does it show you ?
pre 3 meseci
Niste mi dozvolili da postavim ova pitanja Kristini, jer ste odmah zatvorili žalbu.
Što se tiče licence, zar vam ne smeta što je link do nje apsolutno netačan? Što ne vodi do validatora licence Antilefon
Automatski prevedeno:
pre 3 meseci
You already sent her some emails when she was dealing with your case, so I would probably try emailing her.
As for the license, I've given it to our data team to check and if it's as you say, it will be changed in the review.
pre 3 meseci
Ne samo da sam joj poslao pisma i snimke ekrana potvrđujući da je Kraken kazino blokirao moj nalog, onda sam jednostavno promenio svoje podatke i uzeo svoj novac i ni na koji način me ne kontaktiraju. I dalje im dajete ocenu 9 od 10. Zašto, i uopšte, zašto me kazina ni na koji način ne kontaktiraju? Kada ih kontaktiram, kažu da tog naloga nije bilo. Onda su mi rekli da sam promenio podatke i podigao novac. Kakve gluposti?
Automatski prevedeno:
pre 3 meseci
That is why, in my opinion, the cybercrime that could be connected with it and therefore the reason that Kristina wrote to close the complaint was remembered. Since it is not within our ability and power to resolve something like that, that is why the safety index remained the same, because it had no impact on the casino if it did not end up as unresolved.
Why the casino doesn't contact you I can't explain, unfortunately.
I'm sorry about the way it all turned out. 😥
pre 3 meseci
Niste se čak ni uznemirili što kazino nije mogao da potvrdi kako su potvrdili da je novčanik za isplatu moj. Nije vas zbunilo što su mi u trenutku kada su podigli novac, navodno meni, pisali da je račun još uvek na verifikaciji i blokiran
Automatski prevedeno:
pre 3 meseci
Okay, but we're still talking about the fact that you said you had a hacked account. You said it yourself in the complaint and I have explained to you several times that we can't help you with that.
The last time I'm bricking up the whole result for you: "apologize, but a hacked account is considered a cybercrime. We don't think your complaint is unjustified, we simply aren't able to assist you further with a problem such as this. You can always contact the licensing authority as they have more options and tools to investigate, but unfortunately, this falls outside of our jurisdiction."
Therefore, you can contact the authorities because the nature of your case and its legality is not something we are competent to resolve.
I hope you understand me and I would not like to repeat myself because it is beginning to seem pointless.
pre 3 meseci
Ne kažem da sam hakovan, ali zašto da razmišljam o tome? Kraken je morao da se uveri da li podižu moj novac ili ne i da li su ga podizali ili ne. Prestanite da ih pokrivate. Nisi im čak ni proverio dozvolu. Poslao sam vam sve dokaze da mi je kazino blokirao nalog. Nisu ni obraćali pažnju na to. Samo zajebavaju ljude, to je sve. Dakle, vreme je da ih stavimo na crnu listu. Da imaju licencu, pisao bih vlasniku licence, ali avaj, nemaju dozvolu.
Automatski prevedeno:
pre 3 meseci
Well, you've said this thing in the past, so then I don't really understand how it is with you. First you accused the casino of this and now you say you didn't say it. Then how is it ? Like the casino is going to take money out of your account ?
As far as the license is concerned, I have given it to our team to check and if it turns out to be so, it will be changed in our review.
pre 3 meseci
Nisam rekao da sam hakovan nakon blokiranja naloga, nisam mogao da se ulogujem na svoj profil, onda je kazino rekao da sam tamo promenio login i lozinku, tako su rekli, ja se bavim time, iako ništa nisam menjao i nisu me kontaktirali.
Automatski prevedeno:
pre 3 meseci
Well, if your account is blocked and someone has changed your data, isn't it still subject to cybercrime as described to you ? I think it's pretty clear, because if someone got into your account and it wasn't you, then how are we supposed to investigate and help you. I would say that instead it would be a good idea to contact some authorities to help you. Have you done that yet or not ?
pre 3 meseci
Kakve vlasti, šta pričaš, već sam shvatio da ti blisko sarađuješ sa kazinom Kraken i pokrivaš ih na svaki mogući način, ja sam kriv što su navodno povukli ne mene, da li je trebalo da se pobrinem da ovo ne bude desi se, ukratko, čuo sam te, neću videti nikakvu pomoć od tebe i prošlo je 2 nedelje od kako si proverio licencu, vidim
Automatski prevedeno:
pre 3 meseci
I don't think so, I've explained the same thing to you several times and you still don't want to or can't understand. When the casino took the money, changed your data and I don't know what else, we are not able to solve this problem. If you need to hear it again, just say it.
