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Legiano Casino - opšta diskusija (strana 6)

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Johnlc89

I meni se desilo nešto slično.

Automatski prevedeno:

Danas mi je deveti dan i još uvek ništa nisam dobio, a live chat mi uvek daje iste odgovore. Postaje malo zamorno, da budem iskren...

Automatski prevedeno:
weakz30

Hello, I imagine it is very unpleasant. Based on what we know from player complaints or reviews, this casino pays out eventually; however, it is just so slow. Try to hold on, please.

J1990

Zdravo 🙋‍♀Imam potpuno isti problem... Ne mogu da zatvorim svoj nalog, stalno ga otvaraju 🙈, imam isti problem sa svim njihovim sestrinskim kazinima. Pokušajte da to ignorišete, ostanite jaki i ne kockajte se ✌🏻

Automatski prevedeno:
Romi

Zdravo 🙋‍♀Imam isti problem i svaki put kada zatvorim nalog sam rekao da imam problem sa kockanjem.... Nije ih briga. Ni podrška ni e-pošta nisu blokirali ili zatvorili moj nalog. Otvaraju sve naloge bez upozorenja i šalju oglase... srdačan pozdrav 🌻🌻🌻

Automatski prevedeno:
Radka

Zdravo Radka, koji je prosečan period isplate u ovom kazinu? 10 dana? 15 dana?

Automatski prevedeno:

04/03/2025 je bio prvi, ovde sam već više od nedelju dana

Automatski prevedeno:

Hello,

This casino, from what I have seen so far, pays much later than a week or so. 🙁

Post od weakz30 je obrisan
Radka

Videćemo, ali je sramota. Trebao mi je novac hitno...

Automatski prevedeno:

file Kontaktirao sam svaki kazino i još uvek mi nisu blokirali račune... hej Jaro, pogledaj 🙈 7 tekstova odjednom i Legiano je ponovo unutra... vau, iscrpljujuće 😥 ponovo sva kazina Rabidi NV... mogu li da uložim žalbu protiv svih njih odjednom? Ili to mora da se radi pojedinačno? Inače bih dobro razmislio 🤔 sve najbolje i nadam se da si dobro 🌻✌🏻

Automatski prevedeno:

To me, the list and also obviously similar text would indicate this group of casinos uses the same partners to take care of their promotions.

It was just last Wednesday during a call focused on complicated player issues when my colleagues mentioned the increasing trend of such massive group promotions and casinos inability to ensure excluding addicted players from email campaigns once their accounts have been closed due to addiction.

We agreed such a situation is troublesome and should be avoided. However, there is always some catch. We believe we can try to help only if such emails are sent from the official casino email, not through affiliate partners or promo partners. Third parties, despite how it may sound, are beyond our reach.


No wonder you would like to complain about this problem, and I just asked the whole complaint team to advise whether one complaint would be the best start or if they prefer the whole group.

I'll get back to you with a suggestion. 🙏 Try to resist, please!


Radka

Hvala vam puno 🫶🌻

Automatski prevedeno:

Zdravo 🙋‍♀Imam isti problem i svaki put kada zatvorim nalog sam rekao da imam problem sa kockanjem.... Nije ih briga. Ni podrška ni e-pošta nisu blokirali ili zatvorili moj nalog. Otvaraju sve naloge bez upozorenja i šalju oglase... srdačan pozdrav 🌻🌻🌻

Automatski prevedeno:

I see the situation is getting really desperate. Sadly, the best advice I currently have is to submit a complaint against every casino that has reopened your self-excluded account without your permission.

Make it clear that you had even problems to let the account be closed despite you keeping mentioning gambling issues. You may then copy and paste the problem description to all complaints you are about to submit. Details will be carried out once the complaints get approved.


I know it is complicated, but at this moment we are unable to handle group complaints, and what is worse, I can confirm many other vulnerable players are currently experiencing the same situation.


It must be so frustrating; we are willing to help and investigate this unbelievable mess.

Videćemo, ali je sramota. Trebao mi je novac hitno...

Automatski prevedeno:

I understand that, though my colleagues from the Complaint Team have been fighting to get the casino pay eventually. As you may read in this thread, this casino has become at least very unpredictable, not just in the manner of payouts.

I still suggest filling the complaint; the more, the better, especially under such circumstances.

Speaking of which, can you send me the URL I asked for? Resolving the captcha problem is also important, because you are required to submit the complaint on your own. Let me help; provide the full URL, please.

Radka

Hej, hvala vam puno... Loša stvar je što blokiram reklame putem mejla i SMS-a, a oni i dalje uspevaju da mi šalju oglase... Trenutno sam u pokretu i takođe sam prilično lošeg zdravlja, ali čim ponovo ozdravim, želeo bih da uložim žalbu (čak i protiv svakog od njihovih kazina pojedinačno). Sve najbolje i hvala vam na odgovoru i podršci.

Automatski prevedeno:

Zdravo Radka, koji je prosečan period isplate u ovom kazinu? 10 dana? 15 dana?

Automatski prevedeno:

Hi!

I'm sorry to say that some players have been waiting for months

quoting from complaint

"The player from France is experiencing significant issues with Legiano Casino regarding the non-payment of her winnings totaling €11,774, with three pending withdrawals of €1,500. After two weeks of waiting, misleading advice from support regarding the speed of crypto withdrawals led to further delays and unsatisfactory explanations from customer service."

Submitted on January...


Hej, hvala vam puno... Loša stvar je što blokiram reklame putem mejla i SMS-a, a oni i dalje uspevaju da mi šalju oglase... Trenutno sam u pokretu i takođe sam prilično lošeg zdravlja, ali čim ponovo ozdravim, želeo bih da uložim žalbu (čak i protiv svakog od njihovih kazina pojedinačno). Sve najbolje i hvala vam na odgovoru i podršci.

Automatski prevedeno:

Oh my. I'm truly sorry to hear this!

If the company uses different senders or phone/email exchanges, it is impossible to block it all. 🙁

Get well soon; take your time to rest. There is no rush; complaints can wait.



Radka

Vidite, moja žalba je već objavljena https://casinogurues.com/legiano-casino-se-ha-retrasado-el-pago-de-las-ganancias-2.

Evo URL adrese moje žalbe. Ako ovo ne bude rešeno, biću primoran da lično prijavim ovaj kazino. Novac mi je hitno trebao, a čini se da kazino ne mari za moju situaciju.


Ako zaostaju kao što kažu da zaostaju sa onim izbegavajućim odgovorima koje mi daju, trebalo bi da rade subotom i nedeljom. Nije moj problem što su mesecima i mesecima toliko zaostali, koliko sam video...

Ima stvari koje se jednostavno ne uklapaju u ovu slagalicu...


Automatski prevedeno:
Radka

❤ Puno vam hvala

Automatski prevedeno:
Leeamaria

I hope we will be able to help change these terrible practices. I know it is not easy, but try to focus on your health. First things first. 🙏💚

Vidite, moja žalba je već objavljena https://casinogurues.com/legiano-casino-se-ha-retrasado-el-pago-de-las-ganancias-2.

Evo URL adrese moje žalbe. Ako ovo ne bude rešeno, biću primoran da lično prijavim ovaj kazino. Novac mi je hitno trebao, a čini se da kazino ne mari za moju situaciju.


Ako zaostaju kao što kažu da zaostaju sa onim izbegavajućim odgovorima koje mi daju, trebalo bi da rade subotom i nedeljom. Nije moj problem što su mesecima i mesecima toliko zaostali, koliko sam video...

Ima stvari koje se jednostavno ne uklapaju u ovu slagalicu...


Automatski prevedeno:

Now I see the complaint as accepted and publicly visible—thank you.

I very much agree with your opinion. What, in my opinion, however, does not fit the puzzle, is the money. It is not very responsible to assume without having proof, so let's just say, you may work 24/7 but if you lack the "primary component," it won't work anyway.

Well, I'm done speculating,... I really hope the casino is going to resolve this mess soon.



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