pre 3 godina
Ako želite da diskutujete bilo šta vezano za Librabet Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
Librabet Casino - opšta diskusija
pre 3 godina
I'm having serious issues withdrawing winning funds from this website. They keep saying everything is OK.. I'm extremely concerned this website is a scam. Any advise on this please?
Brendan.
pre 3 godina
I'd give them 2 weeks in total. If there's everything OK as they claim, they should send you the winnings within 2 weeks. That's enough time.
1
pre 3 godina
Hi Daniel
Thanks for the reply.
So if after 2 weeks I get nothing.
What will I do?
Will I send complaint to gambling commission? Or what options do I have... Its rediculous. The second or even if I get the funds I'm closing down that acc
pre 3 godina
I can see here that Librabet has many resolved complaints on our website so I believe it was a good idea to start with submitting the complaint here. Let's see how it develops.
pre 2 godina
Ozbiljno kako ovaj kazino dobija ovu ocjenu igre se stalno ruše onda igre koje ste upravo igrali više ne rade. Igrao sam 4 sata, pali su oko 50 puta od podrške koju čujete, održavanje je u redu, ali 5. 7. 9 puta na dan kada sam igrao u lošim kockarnicama, ali ovo je tvrdoća pa nije zabavno igrati 9 zvjezdica od 10 je samo velika šala jer stranica jednostavno ne radi.
Automatski prevedeno:
pre 2 godina
Hello,
I gave the casino a try and everything was smooth and pleasant. However, I can imagine that it's not good to let players play when the site is under maintenance. On the other hand, I think that it's ok if the site runs smoothly after the update.
To learn more about the casino's reputation, kindly check the proper tab:
https://casino.guru/Librabet-Casino-review#tab=js-tab-reputation
pre 2 godina
Dobar dan, registrovan sam u ovom kazinu dve nedelje. Prošlog ponedeljka sam zatražio povlačenje 170 € karticom. Nakon što su ih juče kontaktirali putem ćaskanja, rekli su mi da obično traje 3 radna dana. Kakvo je moje iznenađenje što danas poništavaju isplatu i vraćaju stanje na moj račun.
Ni na koji način me nisu obavestili o razlogu.. ako nešto treba da se proveri.. otkazuju bez davanja dodatnih objašnjenja.. podrška za ćaskanje ne zna kako da mi to objasni.. samo mi kažu da su ostavite napomenu kako bi finansijsko odeljenje moglo da me kontaktira. Trenutno ova kladionica nije ozbiljna. Tražim vaše posredovanje da bih mogao da podignem svoju zaradu.
Automatski prevedeno:
pre 2 godina
Dobar dan, registrovan sam u ovom kazinu dve nedelje. Prošlog ponedeljka sam zatražio povlačenje 170 € karticom. Nakon što su ih juče kontaktirali putem ćaskanja, rekli su mi da obično traje 3 radna dana. Kakvo je moje iznenađenje što danas poništavaju isplatu i vraćaju stanje na moj račun.
Ni na koji način me nisu obavestili o razlogu.. ako nešto treba da se proveri.. otkazuju bez davanja dodatnih objašnjenja.. podrška za ćaskanje ne zna kako da mi to objasni.. samo mi kažu da su ostavite napomenu kako bi finansijsko odeljenje moglo da me kontaktira. Trenutno ova kladionica nije ozbiljna. Tražim vaše posredovanje da bih mogao da podignem svoju zaradu.
Automatski prevedeno:
pre 2 godina
Hello Juan1988,
as my colleague Kristina already said in your complaint. This can be caused by several things. This may be due to an incomplete KYC verification process or due to many withdrawal requests from players or it could be because of some rule violation. Please try to wait a little bit longer. 🙂
Edited
pre 1 godinu
Librabet closed my account for no reason and stole almost all the money. Account have been closed for no reason and I don't care why but the money must be returned to the customer not stolen. They don't want me to play with them anymore.. ok, but money is paid out, not stolen. Probably the account were closed because I am a player who brings them losses and not profits. I had almost PLN 1,000 in my account and after a month of tormenting them with e-mails, they only withdraw... PLN 60 (!!!). All bookmakers licensed by Rabidi N.V. it's a scam. Stay away from them.
pre 1 godinu
I'm sorry the casino isn't willing to listen to our recommendation. 🙁
Allow me to quote from the complaint, if you don't mind:
"We strongly disagree with the casino's decision to confiscate your winnings due to a rule that we consider to be predatory and against our Fair gambling codex. We are forced to close the complaint as ‘unresolved’, which will influence the casino’s rating in a negative way."
pre 1 godinu
I have enjoyed playing on this casino and casinos under same brand.
Only complain against librabet is that it seems that withdrawal time is taking very long. I have waited for over a week for withdrawal under 100€ which i got playing as raw deposit since bonus was cancelled cause of managments decision even tho i had email that was offering me 100% bonus.
pre 1 godinu
That's good to know, and I thank you for submitting the user review too!
One week for the withdrawal sounds far too much, but sometimes - it depends. Was KYC verification included, perhaps?
Furthermore, are you still allowed to take other bonuses? I know this "management's decision" as the final state of bonuses termination. 🙂 So, I'm curious.
pre 1 godinu
No KYC included and i was told everything is fine in this matter also. It was just due to technical error it seems, which is a bit strange cause i was told many times its just in que for processing everything is fine etc.
I am not sure if im allowed to take more bonuses. I quess i have to ask but i doubt since there was bonus available but when i deposited i was told in live chat that im not allowed to get bonus by managements decision.
pre 1 godinu
Ok, that's not as clear as I was hoping for. Such inconsistency may raise some suspicion, right?
If you still struggle with the withdrawal, maybe it is time to submit a complaint here on our website:
https://casino.guru/complaints/create
Just be aware there are hundreds of recently opened complaints, but the team is doing all they can to keep up with new ones.
How does it sound to you?
pre 1 godinu
Everything is fine now, i made new withdrawal request and it was processed faster and money arrived within 2 days
Edited
1
pre 1 godinu
Cool! I was hoping the complaint won't be necessary 😀.
Could you share what made you pick up this particular casino anyway? I mean, I'm just curious how players choose where to play. No need to answer, of course.
✨
pre 1 godinu
Crooks. Nikada ne plaćaju igrače povlačenja. Ne verujte ničemu što pišu gore. Ovi lopovi ne vrede vašeg 1 evra.
Automatski prevedeno:
pre 1 godinu
Send us the receipt you lier.
pre 1 godinu
Sure Tirokafteri . where do you want me to send it? Can you read what i wrote? It took me over week to make this withdrawal what i got and they declined my bonus which they had promoted? I was not saying this in positive way. 
