Zdravo! Objavljujem ovde u nadi da ću dobiti pomoć u primanju zahteva za otkup od Lucki Legends Casino aplikacije. Zatražio sam otkup za 500,00 koje sam osvojio 24.6.2024. Samo sam im jednom poslao imejl da proverim status i primetio sam pre dva dana (17.7.2024.) da je zahtev odbijen zbog nedoslednosti sa mojim nalogom. Pobrinuo sam se da poštujem sva pravila i propise kako bih izbegao ovaj problem. Danas sam primetio da su sredstva vraćena na moj račun sredstava u kazinu i od tada sam zatražio još jedan otkup. Imam sačuvane sve e-poruke koje sam poslao i primio, kao i snimke ekrana mojih zahteva. Ako mi neko može pomoći u ovome, bio bih veoma zahvalan.
Džošua M.
Hello! I'm am posting here hoping to get some assistance in receiving a redemption request from the Lucky Legends Casino App. I requested a redemption for 500.00 that I won on 6/24/2024. I only emailed them once to check on the status and noticed two days ago(7/17/2024)that the request was denied due to inconsistencies with my account. I made sure I followed all the rules and regulations so that I might avoid this issue. Today I noticed that the funds were back in my Casino funds account and have since, requested another redemption. I have all emails that I've sent and received saved as well as screenshots of my requests. If someone could assist me in this, I would greatly appreciate it.
Joshua M.