No the bonus conditions changed and since I won the money they've changed again because I have to accept new terms and conditions before I can even log back into my account. I can't help but feel something changed because I won the money and they're finding a way to not pay me
Hello,
to me, it seems that we are helpless to prove anything without the gaming history. 🤔
Ya so how does that go against me it's the casino that won't answer they should be blacklisted like on the other review pages I've asked for my gaming history multiple times
Hello bradpriest22,
I read your complaint again and I feel that there was a kind of misunderstanding about acquiring the gaming history. Kristina waited for the confirmation that you asked the casino to provide it, and the moment you wrote that the casino ignores you, you also mentioned that you were seeking help elsewhere.
From my point of view, it will be best if you ask the complaint to be reopened and state the reason that the casino keeps ignoring you, so you have no chance to acquire the gaming history. Hence you ask us to contact the casino on your behalf.
I believe that your case is worth checking, and we are not fond of closing complaints without even trying to move forward.
What do you think about that? 🤔
Više od 15 dana pokušavam da podignem ono što sam osvojio u mega kazinu bilo je 1800, nisu platili smanjeno na 1300 posle mnogo svađa sa njima slanjem dokumenata iznova na nalog poslali su e-mail rekavši da je sve u redu
Da će u ponedeljak, 27.02.2023, isplata pasti na račun, ništa nije palo onda su rekli da račun nije u redu i da su pre nekoliko dana sami poslali mejl da je sve u redu da je povlačenje u napredak, imam e-mailove koje želim da upozorim na Mega kazino i lažne prevarante
mejlove koje su mi poslali iz podrške za mega kazino sada kada je istekao period od sedam dana za koji su rekli da će povlačenje biti pripisano na moj račun
Poslali su još jedan e-mail rekavši da je nalog pogrešan, kao da su ostali više od 15 dana kasnije, sami su poslali e-poštu da je sve u redu moje mišljenje svi prevaranti i jedina reč koju imam da sumiram ovaj loš karakter u kazinu
Sadly, I can't read those printscreen, but it seems you could use some help.
If you agree, just tap or click this link to submit a complaint. Does it sound like a good idea?
Is still currently under investigation
Who is under investigation? If you use the reply button instead of the quote, it's hard to guess to which post you're replying. 🙁
I noticed you addressed about ten players with this friendly recommendation. Pardon my manners, but could you support it with a screenshot showing your successful withdrawals?
You know, gambling is a very competitive industry, and even though I have no reason not to believe you, I prefer to be straight. Players usually don't act like this, so your cooperation is appreciated.
The last time I saw such a high level of quite similar engagement, no screenshots were provided.
I appreciate your understanding and upholding transparency. 🙏
Hello, I requested a 200 pound withdrawal from mega casino they have had it pending for 48 hours now. They will not tell me what is taking so long and nowni am unable to login to my account. Please can you help me.
Hope you get your money soon. What is the message you get when you try to login?
Hello, I requested a 200 pound withdrawal from mega casino they have had it pending for 48 hours now. They will not tell me what is taking so long and nowni am unable to login to my account. Please can you help me.
May I ask if your account is fully verified at this casino and if you have had any withdrawals there before?
Try to check your email and the spam folder as well if you have received any messages from the casino, and let us know, please. Sometimes this kind of email can end up in spam, that's why.
Good luck they are a scam. Ripped me off over $10k. After I won I couldn't log back in and then when I was able to I had to accept new terms and conditions. They did something shady to me don't trust them
I'm sorry about your experience at this casino. Unfortunately, our complaint team didn't have a chance to investigate any further in your complaint, so we were not able to help out.
Besplatni profesionalni edukativni kursevi za zaposlene u online kazinima usmereni na najbolje prakse u industriji, poboljšanje iskustva igrača i pošten pristup kockanju.
Inicijativu koju smo pokrenuli s ciljem stvaranja globalnog sistema samoisključenja, koji će omogućiti ranjivim igračima da blokiraju pristup svim mogućnostima online kockanja.
