pre 9 meseci
Ako želite da diskutujete bilo šta vezano za MoonWin.com Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
MoonWin.com Casino - opšta diskusija
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pre 9 meseci
Zdravo, samo sam želeo da dobijem savet o tome koliko dugo verifikacija može da traje i šta je potrebno. Poslao sam dokumente pre 3 dana i ništa se ne dešava
Već sam snimio selfi sa papirom gde imam vozačku dozvolu i ličnu kartu u ruci i na poruci treba da piše Hello MoonVin, i još uvek ne počinjem da budem skeptičan 🥹
Automatski prevedeno:
pre 9 meseci
Hello. As I can see in this few reviews for the casino 👈, people are quite happy with the withdrawal speed. Sounds to me quite positive, even though no one has actually specified how fast was the verification process. Have you got any confirmation from the support about them receiving your documents? Or maybe some kind of information in your account, like the status of the account? You always can ask them, just to be sure everything is ok. I wouldn't be too skeptical, it is not unusual, especially with the first withdrawal, the casinos need this kind of documents as a proof to get the KYC done. Please let us know if anything new happens.
pre 9 meseci
Zdravo
Prvo sam uploadovao vozačku dozvolu, telefonski račun i zaduženje sa računa (depozit) na svom profilu. Onda sam dobio mejl da moram da napravim ovaj selfi, poslao sam ga i od tada ništa nije prijavljeno. Već pre 4 dana! Razumem da morate da uradite KIC, ali po mom iskustvu u drugim kazinima to se dešava skoro u realnom vremenu i to je urađeno za nekoliko sati. Čak i ako uradite ovaj KIC negde drugde, ovo se i dalje dešava. brzo. Ako Moonvin nastavi da izdaje ovaj KIC, onda Moon pobeda nema ovlašćenja nad tokom i trenutnim statusom obrade. Inače nije loš kazino, podrška je zaista dobra. I prva isplata je već uspela, ali samo 100 evra bez provere... Na 4000 evra kazino zadržava pravo da isplati nešto bez provere... Nadam se da radi
Automatski prevedeno:
pre 9 meseci
I wouldn't be worried yet even though I know that if you don't get a reply for 4 days it's certainly not pleasant. The casino has to make all the necessary checks and when everything is in order I'm sure they will get back to you. But have you tried asking in chat how your account verification is going ?
Regarding the withdrawal, you write that you have already received one, so I think it's all the better and there's nothing to worry about so far. I strongly believe that once the casino has checked your documents and everything is in order, you will eventually be able to withdraw.
If you have any new information, let me know.
And of course try to think positive, I'll keep my fingers crossed that you get everything behind you quickly. 🤞
pre 5 meseci
Momci, toplo savetujem svima da ne igraju u ovom kazinu.
RTP je loš, vrlo retko dobijate besplatne okrete ili dobitak nakon 10. depozita.
Što se isplate tiče, UŽAS, to traje večno. Prvo kažu u četovanju da će isplata biti obrađena za 24 sata, pa kažu da nakon 72 sata isplata još uvek proverava drugo odeljenje i sve to iako ste verifikovani.
Automatski prevedeno:
pre 5 meseci
Hi, I read that not the best experience with the casino.
As for the withdrawal, how long have you been waiting please ? It's certainly not nice when you always get a different timeframe and the casino never meets it.
Nevertheless, to add, we give casinos 14 days to sort out all the checks around sending the money.
Your patience is probably running out since you have submitted a complaint and we will see if we need to contact the casino to help you. I would be very happy if that was not the case and you saw your money soon.
Let me know if anything changes.
pre 5 meseci
Čekam tri dana i uvek mi kažu da ću dobiti svoj dobitak u roku od 24 sata. Ali ništa se ne dešava
Automatski prevedeno:
pre 5 meseci
They probably shouldn't keep telling you the same thing if they can't keep it up, because I think they lose credibility.
However, you're only at the beginning of the 14 days, so I wouldn't be totally sceptical.
What payment method did you use to withdraw ?
