I'm sorry, the casino should explain to you I have no clue what seems to be incorrect or missing.
Sadly, I can't tell you what is wrong. Just compare the requirements with the version you sent. I guess it's about the transaction history proven the account is yours and was used for the deposit, right?
Zdravo, i ja imam problema sa verifikacijom. Sve su proveravali i prihvatali dok nije došlo do toga da je moja adresa pogrešna jer sam se preselio. Sada sam morao da zatražim promenu adrese i rekli su prema njihovom GDPR-u (kako kazino može da ima tako nešto? veoma čudno) potrebno je do 30 dana (da se promeni linija) sada žele da ga protežu za 30 dana pa da ne moraju odmah da isplate. Može li se pomoći? Podrška uvek piše isto i poziva se na GDPR i kaže da će to uskoro biti provereno. Ostala dokumenta su proverena istog dana i odjednom ne skoro nedelju dana....
Hello.
I understand you're not quite happy with that. A month for changing address seems far too long, especially if it concerns the payout. Casinos must apply GDPR standards, but this is excessive if you ask me.
Have you considered submitting a complaint? I mean waiting for 30 days because the address has changed, does not seem fairly correct to me.
Želeo sam da znam da li je g. bet Le kazino deponovao i da li su imali problema da povuku novac?
Hi, I have moved your post under this casino, where you can also find information that might be relevant. If we're talking about deposits, ask the chat which of the possible payment methods they would suggest, after all, it's always quickest to ask at the source
However, if we are talking about withdrawals and you are looking for more information about this casino, I can recommend you to check user reviews, where you can find quite useful information and experiences of other players. Also, complaints are a good source, which can also inform the player sufficiently.
The safety index of this casino is quite high, so I think it could be fine, but the experience speaks for itself. How does that sound to you ? Would this casino be suitable for you if you check the above mentioned things ?
Zdravo, isto pozorište kao 3 puta pre nego što g. Bet želi da vas pritisne za isplate, uvek tvrdi da dokumenti neće moći da budu prihvaćeni. Međutim i ovi su potpuno tačni. Kazino uvek pokušava da odugovlači svoje klijente kada su u pitanju povlačenja. Ovo nije baš ozbiljno.
Ovo je najveća šala koju sam čuo u kazinu! Jedan zaposleni ne zna šta drugi radi. Sve je to čista taktika odlaganja, možda bi trebalo da ih zamolite da provere da li je kazino solventan, jer vas odlažu iako su primili hiljade dokumenata koji su tačni.
I would say it's just one employee who doesn't know what the rest is doing... as you said. Sadly, it results in delay, which may provoke players to jump to certain conclusions.
For how long have you been trying to pass the verification, please? And what seems to be wrong with the document?
Kako da podnesem žalbu? Kazino ovde ipak ne postoji.
Cela stvar postaje sve manje zabavna. Moram dokazati svoju staru adresu
tako da kazino može da promeni moju novu adresu ali ako imam dokument
na podršku pošalji moj iznenada treba da dokažem svoju novu adresu
a ne moj stari. Menja se već 4 dana. To je apsolutno bolesno
Verovatno postoje 2 procesa verifikacije. 1k automatski koji proverava vaše dokumente i bez
Obrazložite da je vaš nalog verifikovan, a zatim ponovo ručno od strane osoblja. Šta onda za njih
odgovorna je potpuna verifikacija.
Don't worry, the casino's visibility does not strip you from submitting the complaint. Have you tried that, please?
Use this link: https://casino.guru/complaints/create then let me know.
Alternatively, you can pick up the option "I don't know the casino" to pass this issue. Just don't forget to mention the casino in the description.
The point is your local GGL prevents us from showing DE-licensed casinos on the same page with the unlicensed ones, so we are technically forced to hide those. It is not our call, I'm afraid. 🙁
Try also to lodge a complaint about this restriction directly with GGL.
Do you know what I mean, please?
Nakon 6 dana trajnog odbijanja mojih dokumenata i 14 dana verifikacije, konačno je prihvaćeno i sve samo da se promeni red za adresu....
I would say it is awesome that the problem has passed, but it is actually quite sad, concerning the time frame!
At least you can put this behind you, right?
Thanks for letting us know!
Videću da li ću ikada zatražiti povlačenje. Samo ne razumem zašto to čine tako čudno komplikovanim i čine sve da ne prođu kroz verifikaciju, a na njihovoj partnerskoj strani je sve urađeno veoma brzo i potpuno drugačija procedura
Nakon 6 dana trajnog odbijanja mojih dokumenata i 14 dana verifikacije, konačno je prihvaćeno i sve samo da se promeni red za adresu....
This is just all wrong. Getting a depositing customer into a casino is extremely expensive. When you convert it to real money, getting a depositing customer costs the casino around 200-300 eur (marketing expenses, PPC, affiliate commission etc.). Then you let the customer go through all of this just because of an address line.
I believe the employees would act differently if they knew how much they can lose with every customer who leaves them... So do you still play in the casino?
DEPOZIT MRBET DEPOZIT 100 I 50 REAIS
IGRAO SAM STIMULUS DA MOGU DA POVIDIM BONUS STANjE NA RAČUNU TEK NAKON BRL 206,00 reala Pogledao sam i rekao u redu
Na kraju dana, to je bilo 6 reala za mene, igrao sam malo više, iznos je otišao na R$ 6,745,00 za mene, može biti moj depozit, čak ni kolevka. igraj do 6.745.00 možeš uzeti micharia ista stvar krađa ne koristi užasan sajt prisustvuje ćaskanju ne razume ništa
Frankly, the auto translator did not do the job pretty well at this time.
I understand you took a deposit bonus 100 + 50R, what went wrong, please?
As far as I see all those bonuses consist of 40x wagering:
"You will have to wager 40-times the bonus value to clear the bonus and be able to withdraw your winnings.
For example, if you deposit €100 and get a €50 bonus, you will have to wager €2,000 in total (€50 * 40) before being allowed to make a withdrawal.
Some types of games have a decreased contribution towards the wagering requirements: Slots 100%, Video poker 10%, Live games 10%."
Can you confirm you have managed that?
I would be grateful for any hint explaining your trouble, of course.
Casino is currently running without license or with expired license!
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