Hvala na opisu situacije. Koliko dugo traje ceo proces povlačenja u kazinu? Kao što ste mogli da vidite, dajemo kazinima 14 dana da to reše. Ako kazino ne uradi ništa u ovom roku i ignoriše vas, naš tim će pokušati da vam pomogne i kontaktiraće ih.
Međutim, da li su vam takođe rekli zašto produžavaju vaše povlačenje? Pretpostavljam da se uz tako visok dobitak proveravaju i kod provajdera, pa je dobro imati snimke ekrana i dokaz ako je potreban. Ali očigledno će to potrajati, iako bih očekivao da će vam kazino bar reći šta se trenutno dešava.
Da imate vesti da li biste me obavestili? Baš me zanima da vidim kako će sve to ispasti.
Držaću ti palčeve.
Thanks for describing the situation. How long does the whole withdrawal process take in the casino ? As you could see, we give casinos 14 days to sort it out. If the casino does not do anything within this time and ignores you, our team will try to help you and contact them.
However, did they also tell you why they extending your withdrawal ? I assume that with such a high win, checks are made with the provider as well, so it's good to have screenshots and proof if it's needed. But obviously it will take some time, although I would expect the casino to at least tell you what's going on at the moment.
If you had any news would you let me know ? I'm quite interested to see how it all turns out.
I'll keep my fingers crossed for you.
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