Uvek bih preporučio da kontaktirate kazino u slučaju bilo kakvih neprijatnosti, čak i ove prirode. Nema šta da brinete, jer što više čekate, to može biti gore u budućnosti.
U svakom slučaju, pošto ste podneli žalbu, Veronika je sada u procesu rešavanja i nadamo se da će to biti razjašnjeno i da ćete moći da promenite incident.
Pogledao sam žalbu i pošto se njima ne bavim, s vremena na vreme ću vas pitati stvari ovde.
Naravno, kada budete imali ažuriranje, javite mi.
I would always recommend contacting the casino in case of any unpleasantness, even of this nature. There is nothing to worry about because the more you wait, the worse it can be in the future.
Anyway, since you have filed a complaint Veronika is now in the process of resolving it and hopefully it will be cleared up and you will be able to change the incident.
I have looked at the complaint and since I don't deal with them, I will ask you things here from time to time.
Of course when you have an update, please let me know.
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