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MyStake Casino - opšta diskusija (strana 21)

pre 2 godina od Leclair36
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86.694 pregleda 404 odgovora |
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1...20 21
kaairo
pre 3 dana

Hello, I think that if you write to the casino that this is your current situation, you should be able to change it, or they should be able to change it. Did you tell them you have a different address? If so, what did they say? 

Jaro
pre 2 dana

Zdravo, napisao sam kazinu potpuno isto što sam napisao ovde i oni su mi blokirali nalog jer misle da koristim tuđe podatke? iako zapravo nisam ni otpremio dokaz o prebivalištu na svoj nalog jer sam se plašio da bi se nešto moglo desiti pošto se adrese ne poklapaju, sada više ne odgovaraju na moje mejlove i podneo sam žalbu upravo ovde na ovom sajtu i Čekam odgovor, bio bih srećan da i vi to pogledate i da mi kažete šta mislite

Automatski prevedeno:
kaairo
pre 2 dana

I would always recommend contacting the casino in case of any unpleasantness, even of this nature. There is nothing to worry about because the more you wait, the worse it can be in the future. 

Anyway, since you have filed a complaint Veronika is now in the process of resolving it and hopefully it will be cleared up and you will be able to change the incident. 

I have looked at the complaint and since I don't deal with them, I will ask you things here from time to time.

Of course when you have an update, please let me know.

pre 2 dana

Kao što sam vam rekao, više mi ne odgovaraju, da li mislite da postoji način da se to vrati, da li će razumeti situaciju? i zato što se vrlo dobro može proveriti šta sam rekao Veroniki u poruci na koju još nije odgovorila

Automatski prevedeno:
kaairo
pre 18 sati

In my experience, MyStake Casino usually responds to complaints when contacted by us. We first have to find out from the player everything that is necessary for this to happen. I don't want to give you any false hopes that this will be resolved, I would rather wait to see how the whole situation develops and what our team will find out from you as well. Then we'll see what the casino has to say. 

Besides, Veronika doesn't just have one complaint, and you have a timer at the top right of your complaint that tells you how long each side has to respond. So you don't have to worry about not getting an answer from her.🙂

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