This doesn't seem right, and I truly understand your frustration.
You have done well to submit a complaint here, and our team will try to find out what the reason is for all this.
Please get some answers to Nick, your complaint resolver, as soon as possible so we can move forward with your case.
So, this is your first withdrawal request after 2 years ago, right?
I hope that we'll be able to get to the bottom of all this and solve the situation in the best way possible.
Da, novac sam uvek dobijao u roku od pola sata.
Zdravo, to zvuči dobro 🙂
I koliko brzih povlačenja ste do sada napravili?
Zdravo, oko pet. Nije mnogo, ali je ipak u redu.
Moram da kažem da je pet veoma brzih selekcija zaista lepa promena u odnosu na uobičajeno opšte iskustvo. 🙂
Pa nadajmo se da će potrajati i imati sreće u Novoj godini!
Ako želite, slobodno napišite korisničku recenziju - svako iskustvo se računa 👈👈
Zdravo.
Moj omiljeni kazino. Brze isplate, ćaskanje uživo i VIP menadžeri.
Good news!
Speaking of withdrawals, how long do they last when they are fast? Did you have to deal with live chat or not?
Osvojio sam 2970 evra, a oni su to pojeli jer su rekli da su uslovi prekršeni... Klonite se takvih prevaranata.
Could you be more specific and explain the issue better, perhaps?
We could even be able to help you out if possible after.
They took the money out of my account and after two days they closed my account...
And their response to that is this stupid message...
We would like to inform you that according to our Terms and Conditions, which you have confirmed before registering your account, the website only accepts players from countries and geographical areas where online gambling is allowed by law.
You are solely responsible for determining whether your access and/or use of the website complies with applicable laws in your jurisdiction, and you warrant to us that gambling is not illegal in the area in which you reside. Pursuant to our legal threats procedure, your Casino profile has been completely closed to preserve the integrity of the account at the time of your inquiry.
According to our information, they do accept players from your country, though, so I really don't understand that message, to tell you the truth.
I would surely suggest you file a complaint here so our team can get in touch with the casino and try to help you get your winnings.
What do you say? Will you try that?
Besplatni profesionalni edukativni kursevi za zaposlene u online kazinima usmereni na najbolje prakse u industriji, poboljšanje iskustva igrača i pošten pristup kockanju.
Inicijativu koju smo pokrenuli s ciljem stvaranja globalnog sistema samoisključenja, koji će omogućiti ranjivim igračima da blokiraju pristup svim mogućnostima online kockanja.
Uskoro ćete biti preusmereni na stranicu kazina. Molimo sačekajte. Ako koristite softver za blokiranje oglasa, proverite podešavanja.
