Zdravo, žalosno je što ste se našli u tako neprijatnoj situaciji. Mogu li da pitam, da li ste igrali sa bonusom ili samo sa pravim novcem? Da li vam je kazino dao razlog zašto su želeli da zatvore vaš nalog?
U svakom slučaju, ako mislite da je kriv kazino i da niste uradili ništa loše, preporučio bih vam da podnesete žalbu, samo kliknite na ovu vezu i otvorite je ovde: https: //es.casino.guru/kuejas
Kao deo žalbe, evo još jedne korisne veze do vodiča koji bi vam mogao biti od pomoći: https: //es.casino.guru/instrucciones-resolucion-kuejas
Naš tim će pokušati da vam pomogne da rešite vašu situaciju i dokazi koje imate biće svakako cenjeni.
Nadam se da će se vaša situacija rešiti i da više nećete imati negativnih iskustava. Mislite li da biste mogli da nas obavestite o tome kako se vaša situacija odvija? Srećno za sada.
Hi, that's unfortunate that you got into such an uncomfortable situation. May I ask, did you play with the bonus or just with real money ? Did the casino give you a reason why they wanted to close your account ?
Anyway, if you think it is the casino's fault and you did nothing wrong, I would recommend that you file a complaint, just click on this link and open it here: https://es.casino.guru/quejas
As part of the complaint, here is another useful link to a guide that you might find helpful: https://es.casino.guru/instrucciones-resolucion-quejas
Our team will try to help you solve your situation and the evidence you have will be definitely appreciated.
I hope your situation will be resolved and you will not have any more negative experiences. Do you think you could update us on how your situation is going ? Good luck for now.
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