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Neon54 Casino - opšta diskusija (strana 3)

pre 1 godinu od leggiokristian5
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amatuszak696
pre 10 meseci

Hello.

Well, gambling means losing. The longer you play, the higher your chance to lose. This is the most usual state of things, it's actually math.

Let's hope you'll be luckier somewhere else!

Allow me to thank you for passing on the rest details as well, much appreciated.

Just mind that in almost every casino, you must wager each deposit at least once -it is called AML policy, standard rule, to be honest.

Further exciting hints are freely available in e-course focused on "iGaming Player Verification and AML" - join here!

"

Try to look at this from another perspective: Casinos are not banks, so you can't put money in and out under your conditions. 🙂



tsamurascom
pre 5 meseci

Dobro veče! Ja sam novi član i kliknuo sam na to jer imam isplate od 1400€ i očigledno im ne pripisuju smešne izgovore. I verovatno nikad. Da li ste ikada dobili svoj novac odatle? Voleo bih da imam odgovor od vas, jer ne dobijam nikakve rezultate sa njima bez obzira koliko puta ih kontaktiram.

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Marhofer
pre 5 meseci

Did you manage to take your winnings? As I am afraid that I will never receive my earned money back in my account. Thank you for an answer.

pre 5 meseci

Dobro veče! Ja sam novi član i kliknuo sam na to jer imam isplate od 1400€ i očigledno im ne pripisuju smešne izgovore. I verovatno nikad. Da li ste ikada dobili svoj novac odatle? Voleo bih da imam odgovor od vas, jer ne dobijam nikakve rezultate sa njima bez obzira koliko puta ih kontaktiram.

Automatski prevedeno:
pre 5 meseci

May I know which ridiculous excuses?

Do you need any help, perhaps? If you do, please explain the situation you are in, and we will try to find some solid ground in it, and possibly help out.

pre 5 meseci

Pokušavam da podignem svoj novac skoro dve nedelje. Čekam tri dana pa mi otkazuju i tako dalje

Kažu mi da nisam postavio rok važenja na kartici kada je postavljena. Sada sam pokušao da to uradim bankovnim transferom da vidim da li na ovaj način konačno dobijam svoj profit

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verbo27
pre 5 meseci

Hello, do you have the possibility to somehow add what the casino asks you to add, i.e. the expiration date on your card ? Since you entered a new withdrawal, could you tell us how it went and if there were any problems ? 

I will wait for your reply.

Jaro
pre 5 meseci

Zdravo. Odredio sam datum isteka i opet su ga otkazali. Sada sam pokušao da to uradim transferom i čekam da vidim da li ću tako dobiti

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verbo27
pre 5 meseci

Also did the casino say why it was rejected for another time ? 

Anyway, I see you tried a different method so be sure to let us know how it went. 

If you have any issues, we'll try to help you out.

Jaro
pre 5 meseci

Hvala vam. Nadam se da ću ovoga puta imati sreće.

Kazino mi je rekao da se informacija o datumu isteka kartice nije pojavila kada sam je uneo. Nadajmo se da ovog puta neće biti problema

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verbo27
pre 5 meseci

I understand, so we'll wait and see how the transfer goes and hopefully you'll get your money. Whatever happens, be sure to keep me updated, I'll be waiting. 

Jaro
pre 5 meseci

Danas su mi poslali mejl da je povlačenje izvršeno. Za najviše 3 dana novac će biti na mom računu. Kada ga primim, odgovoriću vam i reći ću vam.

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verbo27
pre 5 meseci

I'm glad that things have moved forward and that the casino has communicated your withdrawal with you. I hope you get your money as soon as possible. 

I will wait for an update. 😊

Jaro
pre 4 meseci

Da, dobio sam ga dva dana kasnije 😄

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verbo27
pre 4 meseci

Well, I'm glad you got the money. 🎉😊

What method did you use to withdraw it? Are you still playing in this casino or not ? 

pre 4 meseci

Preuzmi ga bankovnim transferom. Ako nastavim da igram 😃

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verbo27
pre 4 meseci

Pardon me; it's probably just a bad translation, but it sounds like there was a catch to the withdrawal. "if you keep playing"?

I'm probably wrong...

pre 1 nedelje

Dobar dan.

Podigao sam 24. aprila, ne sećam se ni kada sam to napravio. I kontaktirao sam podršku do koliko dana moram da čekam da mi prebace novac na račun i rekli su mi da je to 3 radna dana, čekaj do 29. pošto subota, nedelja i praznici to isključuju, pa čekaj i čekaj dok nije stigao. Ponovo sam kontaktirao podršku u nedelju rano ujutru pošto su mi otkazali povlačenje. Pitao sam zašto je tako i rekli su mi da je to zato što je broj računa pogrešan, što sam proverio i broj je bio tačan. Rekli su mi i da sam to ponovo uradio i evo još čekam 312,47€, videću da li me prime sutra, čekam iskren odgovor, hvala

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Fabian27
pre 1 nedelje

Hello, certainly not the most pleasant situation you describe, but we'll see how it moves on. 

So when you say that you have already verified the account with the casino along with the payment method, did you tell them that it's not possible for the account number to be wrong once they have verified it and therefore that they can check it in the documents you sent them ? Did you submit the withdrawal again and now it's pending and you're waiting for the money or what stage is it at ?

We give casinos 14 days to resolve withdrawals and I would say you are already waiting enough, so if you are interested you can file a complaint with us, which is free.

Just click here. ⬅️

Of course, if you want to wait a little longer you can do so and when you do or if you hear something new let us know. 

I'll keep my fingers crossed that you have funds as soon as possible. 🤞

Jaro
pre 1 nedelje

Neće mi dozvoliti da pošaljem žalbu, popunjavam ceo obrazac, ali i dalje me neće obavestiti šta mogu da uradim u vezi sa ovim slučajem

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Fabian27
pre 1 nedelje

What specific problem do you have when you fill in the complaint? Are you doing it from the link I posted in my previous post ? Can you take a screenshot so I can see what's going on and try to help you somehow ? 

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