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PalmSlots Casino - opšta diskusija (strana 6)

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BarneyTheAngus
pre 1 godinu

Hi Barney! I am currently experiencing this on Playzilla website. Tried to withdraw 8 times but it keeps getting cancelled. On my first withdrawal request it ask for BANK NAME, CLEARING CODE, IBAN, and ACCOUNT NAME. I filled it up with incorrect info ( as we dont have same bank info here in AUS) but the next attempts it already ask me for BANK NAME, BSB, ACCOUNT NUMBER and ACCOUNT NAME. I am sure I have put correct info this time but the money just went back to my account and on the transaction it says withdrawal cancel. Strange and I am worried now whats going on. I am hoping I can get my money soon. Did you get yours?

pre 1 godinu

Vidim da mnogi pričaju o slotovima za dlanove, 22. avgusta su me suspendovali i nakon jednog dana zatvorili moj račun za igre sa stanjem od 455.000 € i 5.000 € koji se povlači već mesec dana i uvek se obrađuje uobičajeno, naravno ako ponovo otvorim svoj nalog i nađem ga na 0 Eksplodiram ih, imam i ekrane sa stanjem, šta da radim.

Sve je počelo pre mesec dana kada sam tražio povlačenje 5000 i samo su mi svakodnevno slali mejlove da uvek imam dalje dokumente i evidenciju moje osobe koja drži dokumente, nakon čega su možda shvatili da zaista postojim i tako su mi zatvorili nalog i ne odgovaraju na mejlove koje im šaljem svaki dan do jutros

Ažurirano od strane autora pre 1 godinu
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laterrafrancesco
pre 1 godinu

Hello there.

From my point of view, your account was under verification for more than a month, yet, I'm not sure whether the account was successfully verified in the end and those €5,000 provided to you, or rather closed instead with the balance being voided.

Have you passed the KYC, please? Have you received any withdrawals? Have you accumulated the balance with or without bonus and additionally, what games have you played?

I know it sounds like another investigation, and I'm sorry for that, still, understanding the situation is probably a key to the solution.

I'll wait for your response.

Radka
pre 1 godinu

Zdravo Radka, KIC je prošao uspešno, nikada nisam dobio nikakvu isplatu, to je prvo što sam napravio i još uvek nema odgovora, sakupio sam stanje bez bonusa i sve sam akumulirao igrajući virtuelno fudbalsko prvenstvo

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laterrafrancesco
pre 1 godinu

Hi, if this is about the virtual football championship, I have to start by mentioning that Casino Guru does not deal with sports betting, as we do not have the expertise and no branch. 

On the other hand, I am sorry that you have similar concerns and I would like to help you and recommend you a sites where you can file a complaint, as it is related to sports betting. 

Just choose one of the following links:

https://www.bookmakers.bet/submit-a-complaint/

https://www.top100bookmakers.com/contact-us/

https://www.sportsbookreview.com/sportsbook-complaint/

If you decide to file a complaint, could you please update us on the forum alternatively on how your case has progressed please ? I hope I have been at least a little helpful. 

boypalago
pre 1 godinu

Yes, I did get my money, by entering the BSB and Account number in the IBAN field with no spaces. Your appears different as its now asking for BSB and Acc number. Overseas ones will need a swift code???. Not sure what to suggest to you to try - perhaps live help???. Good luck, and let us know how you go. Barney.

BarneyTheAngus
pre 1 godinu

I got my money! thank you for giving time for my inquiry! appreciate it happy gambling!

boypalago
pre 1 godinu

That's awesome! ✨

Could you explain how players should input BSB, IBAN, or even account numbers correctly? Occasionally, these questions appear, so having a local player provide answers is always a great support! 🙂

No pressure, of course! All bits of advice are much appreciated! 😎

pre 1 godinu

Pleased to hear that you got paid. Barney

pre 1 godinu

Zdravo,

Može li neko da mi kaže koliko se u proseku čekalo na isplate???

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Radka
pre 1 godinu

Zdravo Radka,


30. avgusta sam položio 100 evra i ovim novcem isplatio 5000 evra. Igrao sam bez bonusa. Takođe sam zatražio isplatu 30. avgusta.


Moj nalog je otvoren od 2. septembra. Spremni sertifikovani i podobni za povlačenje.


Zašto to traje toliko dugo? Nikada ranije to nisam imao. Zaista me hvata panika da neću dobiti novac.


Možete li da mi pomognete?




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lgschwandtner
pre 1 godinu

Hi, I think when it comes to withdrawals and casinos in general, it's a good idea to get at least some overview. I would recommend checking out the user reviews or complaints on our site, which reflect real player experiences and could help in this kind of question. I found a similar case that was solved on this link: https://casino.guru/palmslots-casino-player-s-withdrawal-is-delayed-at Of course you can find more if you are interested. 

I would also like to add that as far as withdrawals are concerned, we give casinos 14 days to resolve this situation. 

Anyway, I also noticed that you have managed to file a complaint, so we will see where the case goes from here. Be sure to keep us updated as the case develops. 

Jaro
pre 1 godinu

Zdravo Jaro,


Hvala na tvom odgovoru. Srećom gospodin je dobio svoj novac i nadam se srećnom kraju.


To je isti problem za mene. Na e-poštu se ne odgovara i ne dobijate nikakve prave informacije u ćaskanju. Zaista sam očajan i zabrinut. Još uvek pokušavam da budem strpljiv. Napisaću još jedno ažuriranje.

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Danijel310138
pre 1 godinu

Oh ne, to ne zvuči dobro. Da li ste i vi igrali bez bonusa?

Automatski prevedeno:
pre 1 godinu

Zaista sam uzbuđen jer sam igrao bez bonusa. Ništa se ne dešava, već gubim nadu.

Automatski prevedeno:
pre 1 godinu

Direktno sam kontaktirao Curacao eGaming („CEG") i rekli su mi da će to rešiti.

Automatski prevedeno:
laterrafrancesco
pre 1 godinu

Hvala vam za vašu poruku. Kada ste je kontaktirali? Da li je uspelo ili još uvek čekate isplatu?

Automatski prevedeno:
pre 1 godinu

Sve će biti završeno u roku od 7 radnih dana, ima još 2 dana, mislim da će odgovoriti sledeće nedelje

Automatski prevedeno:
pre 1 godinu

Ovo mi se čini kao pogrešan film. Moja najveća pobeda je jednom bila 1000 evra.


Bio sam tako srećan što sam osvojio 5000 evra, a sada i ovo. Nešto nije u redu....

Automatski prevedeno:
pre 1 godinu

Zamislite da sam osvojio 460.000 sa virtuelnim fudbalskim šampionatom

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