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U svakom slučaju žele dokaz da se nastavi sa istragom, poslao sam snimke ekrana svog računa za igre, svog stanja i dopuna na svom kućnom bankarstvu
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PalmSlots Casino - opšta diskusija (strana 7)
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Napravio sam snimak ekrana pre nego što su mi zatvorili nalog i izbacili me
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Ja sam uzbuđen. Molimo vas da me obaveštavate. Naravno da i ja tebe volim 😉
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Koliko dana nakon vašeg zahteva za povlačenje je vaš nalog blokiran?
Srećom, još nisam blokiran. Samo povlačenje se ne obrađuje. 8 dana sada!!!!
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Uzmite u obzir da sam se prijavio u subotu 12., suspendovan u ponedeljak, a onda su u utorak zatvorili račun
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Ludo, neverovatno. Držim ti palčeve da sve bude u redu.
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Zdravo Jaro,
Hvala na tvom odgovoru. Srećom gospodin je dobio svoj novac i nadam se srećnom kraju.
To je isti problem za mene. Na e-poštu se ne odgovara i ne dobijate nikakve prave informacije u ćaskanju. Zaista sam očajan i zabrinut. Još uvek pokušavam da budem strpljiv. Napisaću još jedno ažuriranje.
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pre 1 godinu
I clearly relate to your feelings when money is involved and you can't get any answers. I would be just as frustrated. But you don't need to lose hope and try to think positive, which I think you are trying to do.
As for the complaint, Nick will get to it and it's good that you updated it. If you have any new information don't hesitate to add it there and here on the forum.
Hopefully everything will be sorted out in due course and you will get your money.
Fingers crossed 🤞🤞☘️
pre 1 godinu
Direktno sam kontaktirao Curacao eGaming („CEG") i rekli su mi da će to rešiti.
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Hi, I think it's quite an understandable move on your part and I would like to ask you if you could also let us know when you get a decision from an authority. It would certainly be of high value to us and to the players as well.
As for the screenshots, it's also wise that you took them and kept them, as the evidence will certainly be needed in this case.
Anyway, my fingers are crossed for you too and I hope you will get your money as well, because I saw that you didn't win little. 🤞
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I came across an interesting story - The site states the following in their policies:
7.3.14. Withdrawals shall be remitted only to the same customer’s account which the customer deposited funds from, meaning the original customer’s account. Palmslots reserves, at its sole discretion, the right to require the use of a specific withdrawal method. If applicable Palmslots could reverse the customer’s deposited funds instead of initiating a new withdrawal transaction.
Chat representative, says due to anti-banking rules :l from Visa and/or "We're updating our payment methods to be more efficient and user-friendly, so Credit/Debit card transactions are not fully up. For the moment you can use one of the alternatives." the Visa withdrawals are not available at the moment so I have to use another method. Isn't that peculiar if I may say? Can anyone comment on that? Not to mention the withdrawal will take ages as previous players stated before.
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Dobre vesti. Imam novac na računu. Tako sam srećna!!!! Toliko sam se plašio da će me oteti. Ali sve je u redu....
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2
pre 1 godinu
I came across an interesting story - The site states the following in their policies:
7.3.14. Withdrawals shall be remitted only to the same customer’s account which the customer deposited funds from, meaning the original customer’s account. Palmslots reserves, at its sole discretion, the right to require the use of a specific withdrawal method. If applicable Palmslots could reverse the customer’s deposited funds instead of initiating a new withdrawal transaction.
Chat representative, says due to anti-banking rules :l from Visa and/or "We're updating our payment methods to be more efficient and user-friendly, so Credit/Debit card transactions are not fully up. For the moment you can use one of the alternatives." the Visa withdrawals are not available at the moment so I have to use another method. Isn't that peculiar if I may say? Can anyone comment on that? Not to mention the withdrawal will take ages as previous players stated before.
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Hi, while the casino is updating the payment methods I don't think it's that strange. Of course, if you're used to depositing and withdrawing via the credit or debit card mentioned above, it probably won't make the player happy. But at least you got an answer, because in some casinos you might not have even left such information.
On the other hand, the casino should allow an alternative withdrawal method for you if yours is not available. At least I think that's the way a fair casino should behave.
However, as far as the withdrawal is concerned, we'll see how long it takes you and hopefully you'll let us know how you get on. I hope you won't have as many obstructions as other players. Good luck. ☘️
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They do allow me different withdrawal method, however the reason behind it was not stated from the beginning.
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Dobre vesti. Imam novac na računu. Tako sam srećna!!!! Toliko sam se plašio da će me oteti. Ali sve je u redu....
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What a great Friday we have here. 🎉🎉😊
I'm glad you finally got your money even though it took longer than expected. Patience paid off in the end and you can be happy.
Anyway, I suppose you'd better choose another casino in the future or will you give this one another chance ?
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Yes, I think that if there are any problems with payment methods, it should be reported as soon as possible. Of course it's up to the casino itself, but as long as you've got an alternative, I think it might be fine. That's my opinion.
I also hope that your withdrawal won't be dragged out like in the other cases and everything will be fine. Let us know then how it went.
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Marco 86
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Nakon ovih izjava LiveChat podrške sa Norom, veoma sam skeptičan u pogledu ozbiljnosti ovog kazina:
Nora
Možete da igrate igre koje volite, tako da možete mirno da proverite svoje prevrtanje. Možete da vidite svoj trenutni iznos preokreta tako što ćete kliknuti na svoje korisničko ime i izabrati opciju „Kampanje".
U redu, koje igre znači 100% - All Slots, Scratch i Casual igre (osim dole navedenih verzija)?
Pošto se pomenuti spisak tamo ne nalazi?
Izgleda da su isključene slot igre, inače se tamo ne bi pominjalo!?
Nora
Preporučujem da samo proverite prevrtanje kada igrate da biste bili sigurni da je sve u redu.
Ne hvala. Ne volim da kupujem svinju u džepu.
Molim vas recite mi isključene slot igre :(
Nora
Voleo bih da vam to kažem, ali bih vas mogao obmanuti pogrešnim informacijama.
Sa zadovoljstvom prihvatam to
Nora
Zato hvala što ste nas kontaktirali. Ako nemate više pitanja, možemo da prekinemo ćaskanje. Prijatno veče i ostanite zdravi!
Nora je napustila ćaskanje
Odbijaju me informacije. Da li prvo treba da uplatim, a zatim da mogu da saznam koje slot igre su isključene sa aktivnim bonusom?
Thumbs dovn !!
Reč je o personalizovanom kodu depozita: VLC120FS50
Postoje posebni uslovi i odredbe bonusa:
https://palmslots1.com/tc-pages/private-casinobonus-fs
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So you basically have to guess which games are excluded from wagering count? Now imagine you manage to clear the wagering requirements but you played a game that could be banned while a bonus is active and they simply void your balance, I'm sure this could happen, have seen similar scenarios in other casinos
pre 1 godinu
Nakon ovih izjava LiveChat podrške sa Norom, veoma sam skeptičan u pogledu ozbiljnosti ovog kazina:
Nora
Možete da igrate igre koje volite, tako da možete mirno da proverite svoje prevrtanje. Možete da vidite svoj trenutni iznos preokreta tako što ćete kliknuti na svoje korisničko ime i izabrati opciju „Kampanje".
U redu, koje igre znači 100% - All Slots, Scratch i Casual igre (osim dole navedenih verzija)?
Pošto se pomenuti spisak tamo ne nalazi?
Izgleda da su isključene slot igre, inače se tamo ne bi pominjalo!?
Nora
Preporučujem da samo proverite prevrtanje kada igrate da biste bili sigurni da je sve u redu.
Ne hvala. Ne volim da kupujem svinju u džepu.
Molim vas recite mi isključene slot igre :(
Nora
Voleo bih da vam to kažem, ali bih vas mogao obmanuti pogrešnim informacijama.
Sa zadovoljstvom prihvatam to
Nora
Zato hvala što ste nas kontaktirali. Ako nemate više pitanja, možemo da prekinemo ćaskanje. Prijatno veče i ostanite zdravi!
Nora je napustila ćaskanje
Odbijaju me informacije. Da li prvo treba da uplatim, a zatim da mogu da saznam koje slot igre su isključene sa aktivnim bonusom?
Thumbs dovn !!
Reč je o personalizovanom kodu depozita: VLC120FS50
Postoje posebni uslovi i odredbe bonusa:
https://palmslots1.com/tc-pages/private-casinobonus-fs
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pre 1 godinu
Hi, in your case I would also reconsider whether I would eventually deposit in a casino. With the situation you described, it looks like you're buying a cat in a bag, which may not turn out well after all.
However, I was intrigued by the response that "I would like to tell you that, but I could mislead you with wrong information." I do not think this is very professional and serious.
Anyway, can you tell us how you finally made your decision and whether you deposited and played ?
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One week and no update for the withdrawal - There was an issue with the KYC on my payment methods, it was not stated how/what should be included in the screenshot and the only way i could see that there was an issue with the verification was when hitting the withdrawal button and it was showing the window of KYC. No email,no message about it.
pre 1 godinu
Za mene je prošlo 7 dana, a uplata se još obrađuje!
Loš kazino nisam video!
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