So you basically have to guess which games are excluded from wagering count? Now imagine you manage to clear the wagering requirements but you played a game that could be banned while a bonus is active and they simply void your balance, I'm sure this could happen, have seen similar scenarios in other casinos
Nakon ovih izjava LiveChat podrške sa Norom, veoma sam skeptičan u pogledu ozbiljnosti ovog kazina:
Nora
Možete da igrate igre koje volite, tako da možete mirno da proverite svoje prevrtanje. Možete da vidite svoj trenutni iznos preokreta tako što ćete kliknuti na svoje korisničko ime i izabrati opciju „Kampanje".
U redu, koje igre znači 100% - All Slots, Scratch i Casual igre (osim dole navedenih verzija)?
Pošto se pomenuti spisak tamo ne nalazi?
Izgleda da su isključene slot igre, inače se tamo ne bi pominjalo!?
Nora
Preporučujem da samo proverite prevrtanje kada igrate da biste bili sigurni da je sve u redu.
Ne hvala. Ne volim da kupujem svinju u džepu.
Molim vas recite mi isključene slot igre :(
Nora
Voleo bih da vam to kažem, ali bih vas mogao obmanuti pogrešnim informacijama.
Sa zadovoljstvom prihvatam to
Nora
Zato hvala što ste nas kontaktirali. Ako nemate više pitanja, možemo da prekinemo ćaskanje. Prijatno veče i ostanite zdravi!
Nora je napustila ćaskanje
Odbijaju me informacije. Da li prvo treba da uplatim, a zatim da mogu da saznam koje slot igre su isključene sa aktivnim bonusom?
Thumbs dovn !!
Reč je o personalizovanom kodu depozita: VLC120FS50
Postoje posebni uslovi i odredbe bonusa:
https://palmslots1.com/tc-pages/private-casinobonus-fs
Hi, in your case I would also reconsider whether I would eventually deposit in a casino. With the situation you described, it looks like you're buying a cat in a bag, which may not turn out well after all.
However, I was intrigued by the response that "I would like to tell you that, but I could mislead you with wrong information." I do not think this is very professional and serious.
Anyway, can you tell us how you finally made your decision and whether you deposited and played ?
One week and no update for the withdrawal - There was an issue with the KYC on my payment methods, it was not stated how/what should be included in the screenshot and the only way i could see that there was an issue with the verification was when hitting the withdrawal button and it was showing the window of KYC. No email,no message about it.
Za mene je prošlo 7 dana, a uplata se još obrađuje!
Loš kazino nisam video!
One week and no update for the withdrawal - There was an issue with the KYC on my payment methods, it was not stated how/what should be included in the screenshot and the only way i could see that there was an issue with the verification was when hitting the withdrawal button and it was showing the window of KYC. No email,no message about it.
This is all wrong, and I am beginning to be a bit suspicious about the casino's qualities!
The worst of all is always a lack of communication, yet it is also the most common issue players are experiencing over and over again.
I wish you luck, keep us posted!
Would the stuff I mentioned be sufficient for a complaint even in the Curaçao page?
Možete da uložite žalbu čak i ako vam pošalju 1 cent manje, Curacao eGaming (CEG) traži da je važno imati dokaze koji podržavaju vašu žalbu da biste je potvrdili, nije bitan razlog, želi dokaze
I have kept many chat transcripts and the KYC thing I had problems with. Thanks for the feedback will go for the complaint later today.Did you have an update for your case?
Samo čekam da se završi ova konačna uplata, nikada više neću ući u ovaj kazino
Korisnička podrška uvek nešto obećava, laže, vara, ništa konkretno ne kažu! Ovo je najgori kazino ikada
Moja žalba je sada odobrena (CEG) sačekajte dokaze iz palmslota da odluče i oni će me obavestiti
After another communication with the representatives, one of them told me that the financial department is currently reviewing my withdrawal - Few hours later i contacted them again to ask. That time, the representative told me that they have no direct communication with that department. In contradiction to the previous representative, i showed them a transcript that they do had some communication. Then they told me that they the financial department left them a note. All these are documented with the transcripts and please let me know if the admins want to have them for a complaint. This is a profound way to joke around with the customers.
Hello,
admins do not need any of that unless you submit a complaint through the Casino Guru Resolution Center. Which is always recommended as a first step. In such a case you will communicate with a complainant holder, you know the forum is not a place where complaints are handled.
Feel free to submit the complaint by using this link: https://casino.guru/complaints/create then provide all necessary data through that channel, please.
Mislim da ovaj kazino PALMA SLOT treba ugasiti i ugasiti, oni su prevaranti
I see, then, that your last withdrawal still hasn't come. I saw that you managed to file a complaint where you mention that it's been a week since you received the money. It should be noted that we give casinos 14 days to resolve such a situation, but on the other hand, I understand that you probably just want the last payment and to cross the casino off your list, am I right ?
Anyway, I hope it will be resolved soon and you will be satisfied and everything will turn out fine.
The same lies is what i hear from them.
8 days now since i requested cashout.
Keep away from this shithole casino!
Hi. I have the same problem. I requested cashout 8 days ago and the keep on misleading me and avoiding concrete answers.
Did you get your money then?
I got the money, so I guess if there's nothing wrong with the documents you should be good to go.
Thank you for your reply and your kind words.
Just another question, because i am tired of waiting.... How long did it take in your case from withdrawal request to gettingbthe money?
Best regards!
Besplatni profesionalni edukativni kursevi za zaposlene u online kazinima usmereni na najbolje prakse u industriji, poboljšanje iskustva igrača i pošten pristup kockanju.
Inicijativu koju smo pokrenuli s ciljem stvaranja globalnog sistema samoisključenja, koji će omogućiti ranjivim igračima da blokiraju pristup svim mogućnostima online kockanja.
