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Parimatch Casino BR - opšta diskusija (strana 3)

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13.383 pregleda 67 odgovora |
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les7ysc7
pre 1 godinu

Great. I was hoping for some clues... 🙁

I hate to say that, but waiting seems to be the only option for now.

Radka
pre 1 godinu

Ne znam šta drugo da radim, još nemam vesti, jedino mi kažu da čekam što duže. Koliko vremena je potrebno za verifikaciju naloga?

Automatski prevedeno:
les7ysc7
pre 1 godinu

I'm so sorry to hear that... Your question makes sense, but I would say we need to know what causes this delay.

Sadly, it has been a month since the casino representative addressed the player's issues here on the forum. 😕

We could use support now. This is something I can't figure out on my own, the truth is we need to wait.

I know, it sucks.


pre 1 godinu

Tražili su mi još dokumenata iz iste banke, druge moje fotografije na kojima mi se vidi lakat jer kažu da na fotografiji koju sam im poslao ne vide moje celo telo, deluje mi kao šala, mislim da jesu izgovori što neću da platim, sve novo šaljem, čekam odgovore do sada nijedan

Automatski prevedeno:
les7ysc7
pre 1 godinu

It's a complicated situation, and I understand that you're angry. However, we'll see what the casino comes up with now when you upload the documents again. 

We'll be waiting for your update. Hopefully this time it will be more positive and you will be able to complete the process. 

les7ysc7
pre 1 godinu

Budite strpljivi, nemojte koristiti loše reči u ćaskanju, primite svoj novac i nikada više ne ulazite u ovaj lažni kazino.

Automatski prevedeno:
Caniggia2021
pre 1 godinu

Obično ne koristim loše reči, samo sam im rekao da mislim da su prevaranti jer je prošlo više od 10 dana i samo mi daju izgovor. Juče sam im poslao papire koje mi je poslala banka, videćemo da li to ne ostavlja sumnju da sam to ja.

Automatski prevedeno:
pre 1 godinu

Zdravo, ja sam iz Perua i imam krizu anksioznosti zbog njihovog procesa "verifikacije", koji traje zauvek... istina je da uopšte ne preporučujem ovu kladionicu. Uložiću žalbu uz pomoć odgovarajućih subjekata.

Automatski prevedeno:
luenrimm
pre 1 godinu

Pošaljite im šta su tražili i ja ću vam pomoći ovde.

Automatski prevedeno:
Caniggia2021
pre 1 godinu

Da, već sam ti poslao sve što si tražio i čekam. Hvala prijatelju

Automatski prevedeno:
pre 1 godinu

I sent all the documents they requested. There was an alternative document and a few selfies! I sent the last document on October 12. I contacted online support several times. They say that the account is being checked and I will receive a response by email. I still haven't received a response! What should I do?

barnardjam79
pre 1 godinu

What should you do? Honestly, submit a complaint on our website. You've been waiting long enough. No casino should need more than 2 weeks to verify a few documents..

Daniel
pre 1 godinu

Zdravo Daniele, u mom slučaju je prošlo više od 2 nedelje i nema odgovora. Uploadovao sam žalbu pre nekoliko dana i nadam se da možete da mi pomognete jer već gubim nadu.

Automatski prevedeno:
luenrimm
pre 1 godinu

According to your complaint, I saw that you provided Tomas with all the information you had as part of the account verification. But what is the problem with your documents? 

Anyway, I hate to say it because I know you have been waiting for quite a long time, but we will have to be patient and wait and see how the situation develops. If you have any new information would it be possible to update us ? I hope everything will be resolved. I wish you good luck.

Ažurirano od strane autora pre 1 godinu
Jaro
pre 1 godinu

Osećam se kao da sam već sve izgubio, pokušavam da kontaktiram kazino preko onlajn ćaskanja i oni mi zatvaraju ćaskanje 🙁


Automatski prevedeno:
luenrimm
pre 1 godinu

I totally understand your frustration, because I would feel the same way in that situation. I still want to have faith that your verification will eventually be completed, or that the casino will respond within the time it takes to complete it successfully. Make sure you don't give up and keep trying until the end to resolve this situation. If you learn anything new, be sure to let us know. I wish you the best of luck and strength.  ☘️

pre 1 godinu

Kladim se na sport u Parimatch-u, u sistemskom metodu sam izabrao 3/6 i dobio sam 4 tačno, kada sam otišao da vidim uplatu, morali su da mi plate visok iznos ali su mi platili manje od onoga što sam se kladio, zašto je ovo i kako to da rešim.

Već sam poslao poruku podršci i još uvek čekam njihov odgovor.

Automatski prevedeno:
emiialfa08
pre 1 godinu

Hi, since we don't deal with sports betting at CasinoGuru, it is difficult for me to evaluate this situation. 

However, I would like to help you at least by saying that if you think the casino made a mistake and you did not commit it, you can try to file a complaint here on these links:

https://www.bookmakers.bet/submit-a-complaint/

https://www.top100bookmakers.com/contact-us/

https://www.sportsbookreview.com/sportsbook-complaint/

If you do, could you let us know how it turned out please ? I hope your case will be resolved. Good luck. 

pre 1 godinu

This is the worst sports bookie I have ever used and I have used a lot. When I first joined parimatch, I was verified after 24 hours without issue. I then proceeded to place bets, deposit, and withdraw without issue. I then decided to make a deposit of $500 and I turned that money into over $4300 CAD. I then tried to withdraw and my verification was removed and "in processing". It has been nearly a month and over emails I have sent selfies holding my ID, bank statements, credit statements, licenses and national health cards but still no verification. Not to mention the customer service is the worst I’ve dealt with. I’m starting to think the company is a fraudulent one. Any advice anyone?!

busterivany
pre 1 godinu

Hello, according to what you describe it is a supplementary verification, but I think it shouldn't take a month and you still haven't got to any solution. Has the casino even given you an answer as to why your verification is still not complete?

Either way, I think the best course of action in this case is to file a complaint and our team will try to help you. You can open a complaint here on this link.

Will you go for it ? 

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